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Owatonna CJDR Ford Lincoln - Service Center

Owatonna, MN

4.5
609 Reviews

609 Reviews of Owatonna CJDR Ford Lincoln - Service Center

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February 22, 2025

Thank you so very much Christina and Owatonna Ford! I appreciate the guidance and responses through my vehicle repair. I appreciate it all. 5* recommend. More

by malchowmeghan24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

Purchased an oil change package and brought my car in for an oil change and they would not honor the package deal due to my car being a different VIN number. I had to replace my car due to mechanical issues More

by Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bruce Meyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Berrier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Owatonna CJDR Ford Lincoln responded

Hi Jo, my name is Nathan, and I am a Manager at Owatonna Motor Company. I am sorry for the bad experience you had. Please give me a call so we can discuss in detail what transpired with the oil change package.

February 20, 2025

Friendly and fast service. They are always their to answer your questions that you have More

by sweetpea_1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2025

Took 3-4 weeks to get in for having our modem reset per "Ford Pass" after the car was there all day, they said they didn't have a Tech qualified to work on it and we'd need to bring it back on Monday. The More

by Sjorgen67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2025

Great service and friendly staff. I would definitely recommend Owatonna Ford. I had a great experience there. More

by Larryallen2024@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2025

Very happy with the service! Very considerate and nice people to work with. We did all the paperwork on line and they even delivered the truck to our house! More

by Mcdo218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Utpadel
5.0
This rating includes all reviews, with more weight given to recent reviews.
SPENCER SORENSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

They are a dynamic group of people to deal with. They are professional as well as knowledgable and friendly. More

by scribner7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

Spencer did a great job. His customer service to us was the main reason for purchasing a vehicle! More

by Ks
Recommend Dealer
Yes
Employees Worked With
Keith Leonardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
SPENCER SORENSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2025

They are great, timely and make a person feel valued. Extremely knowledgeable and helpful. I would go back again. More

by scribner7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Nielsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Leonardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Utpadel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristina Berrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2025

I will not recommend this dealership to any one sales service and parts not good More

by Tim27hoover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cristina Berrier
1.0
This rating includes all reviews, with more weight given to recent reviews.
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