Owatonna CJDR Ford Lincoln - Service Center

Lack of communication. Told me they would call yesterday with a n update no call. Told me they would call yesterday with a n update no call. More

Quick and courteous. Convenient hours! Never have had an issue after an oil change highly recommend Convenient hours! Never have had an issue after an oil change highly recommend More

Fixed car at what they said it would be. Very clean, efficient place with friendly employees. Enjoyed my shuttle drivers. Could losing FOX on tv. Very clean, efficient place with friendly employees. Enjoyed my shuttle drivers. Could losing FOX on tv. More

Great customer service l, easy to work with and work is always completed in a good time frame always completed in a good time frame More

the oil change was great and tire rotateing was good very quite and fast done right quite and fast done right More

Friendly, and informative. Pat is the man in service. Flexible and very helpful with everything. Pat is the man in service. Flexible and very helpful with everything. More

I was quoted $725 to replace 2 tire pressure sensors. We called a different garage and were quoted $215 to replace all 4 sensors for parts and labor. We went that route instead and saved over $1000. I We called a different garage and were quoted $215 to replace all 4 sensors for parts and labor. We went that route instead and saved over $1000. I doubt we will go back to Owatonna Ford for service or to purchase a vehicle. I have always had good luck before Cris worked there. More

Easy place to shop for a vehicle and an amazing service department to help when things go wrong I recommend to all my family and friends department to help when things go wrong I recommend to all my family and friends More

The service work was good and price was good. It took much longer than expected. It took much longer than expected. More

The Wagoneer wouldn't start, so it was towed to the dealer. Fortunately, the vehicle was already scheduled for a warranty service the following week. However, I had to arrange and request my own loaner dealer. Fortunately, the vehicle was already scheduled for a warranty service the following week. However, I had to arrange and request my own loaner vehicle. The truck they provided was worn down and dirty. Once we got the vehicle back with a "clean bill of health," we experienced issues just a few days later. Dissatisfied with the service, we took our vehicle to a different branded dealership. The so-called "clean bill of health" turned out to be inaccurate, as the auxiliary battery was disconnected, and the new dealership tested it as faulty. The experience at the second dealership was much better—they not only fixed the issues but also provided a loaner vehicle of the same body style that was much cleaner. Because of this experience, I will no longer go to Owatonna Ford for purchasing, servicing, or even using the family discount (since a relative works there). More