Outten Chevrolet of Hamburg

Kevin was very friendly and helpful. He helped me find the right car that I could afford. The rest of the staff was also friendly and helpful in getting me a good rate, financing, etc. I felt comfortabl the right car that I could afford. The rest of the staff was also friendly and helpful in getting me a good rate, financing, etc. I felt comfortable working with them, and paperwork was processed promptly so I could be off with my new car. :) More

They were fantastic, cant remember the last person name but she was the last person we talked to before we walked away with a car. I would definitively recommend this dealership to anyone. Thank you for su but she was the last person we talked to before we walked away with a car. I would definitively recommend this dealership to anyone. Thank you for such an amazing experience. More

Price of vehicle was listed on their website. I called to confirm and they told me it was the set price. I went all the way there with the intention of spending $20,000 and they told me it was a mistake. It confirm and they told me it was the set price. I went all the way there with the intention of spending $20,000 and they told me it was a mistake. It was $9000 higher. I realize it was a bait and switch because even after I was there, the price remained the same on their website. Outten Chevrolet, you should honor prices that you post and become a reputable dealership!!!!! More

I made several telephone inquiries in regards to purchasing a new Chevrolet 2500 Silverado HD last month. I wasn't certain which model, etc. I was interested in purchasing at that time. Rob Ketrow purchasing a new Chevrolet 2500 Silverado HD last month. I wasn't certain which model, etc. I was interested in purchasing at that time. Rob Ketrow suggested several models, colors, etc. that were in stock. He only telephoned when new information arose. Finally, we sat down and located a model and then negotiated a purchase price. I arrived late today but everyone was waiting and the process was completed without difficulty. Professional Sales Staff (Rob Ketrow) and support personnel today made the purchase procees and delivery process a "no hassle" experience. More

WOW! Bought my Grand Am,(Betsyette) at Outten 8 years ago. Betsyette was tired and ready to be retired with many thanks to the service dept. for keeping her healthy through the years. From the minute I ago. Betsyette was tired and ready to be retired with many thanks to the service dept. for keeping her healthy through the years. From the minute I received my email response from Rob to the telephone call I made to Doug, I felt like I was coming home!! Stacey and Gerri were added family additions to my Outten family. My 2012 black Equinox LT is "SWEET." Once again, family takes care of family!!!! My husband and me will always return home to Outten for our vehicles. More

I visited outten recently because my truck had been totaled and was in need of a new vechicle, I had some credit issues and not alot of money down they treated me with the same great service they would totaled and was in need of a new vechicle, I had some credit issues and not alot of money down they treated me with the same great service they would with someone with a less challenging case,and they got me into a great new car. I am very happy i stopped in and will buy all my cars from them from now on. More

As I do with anything I researched the car I was looking for, when I entered Outten, Scott approached me and greeted me warmly, then I told him exactly what I was looking for. While I went to the lot he gr for, when I entered Outten, Scott approached me and greeted me warmly, then I told him exactly what I was looking for. While I went to the lot he grabbed the keys, he took me on a test drive that allowed me to find the nearest branch of my bank so I could pay for the car. After the test drive we returned to the dealership and he got paperwork together. The whole process was smooth, there was no pressure from any quarter in the dealership, and I will definitely recommend them to anyone looking for a Chevy. More

Brian, Tanya, Nicole and Stacey provided me with an AMAZING car buying experience. I am so overjoyed with the purchase of my 2012 Chevy Cruze! I would reccommend anyone looking for a new car to Outten AMAZING car buying experience. I am so overjoyed with the purchase of my 2012 Chevy Cruze! I would reccommend anyone looking for a new car to Outten Chevy in Hamburg! They are THE BEST! More

I went in to look for a new vehicle as mine was totaled in a recent accident. We felt everyone was very polite and helpful. I wasn't sure what I wanted and Chris really wanted to help me find a new car th in a recent accident. We felt everyone was very polite and helpful. I wasn't sure what I wanted and Chris really wanted to help me find a new car that I would be happy with and asked the right quesstions to help me decide. More

I bought a new 2012 2SS 45th anniversriy Edition chevy camaro, And after phurchase I discovered a flaw with it an the Dealership went above an beyond their call of duty as a dealership to replace it with camaro, And after phurchase I discovered a flaw with it an the Dealership went above an beyond their call of duty as a dealership to replace it with another new car at no cost to me,knowing I already signed the papers an they could have done nothing, but to my surprize they made it right just so I was a happy an satisfied. I'm very pleased with Outten Chevrolet, I will return to them for future cars and or suv's Sincerly, Richard E. Frymyer :) More