Outten Chevrolet of Hamburg

Everyone was very pleasant and helpful. I got what i wanted. I love my car. Thank you guys . I got what i wanted. I love my car. Thank you guys . More

very professional super friendly enjoy my time up there waiting for my new vehicle. They treat you like family at Outten Chevrolet it’s a bit of a drive to get there from where I live even though there’s t waiting for my new vehicle. They treat you like family at Outten Chevrolet it’s a bit of a drive to get there from where I live even though there’s two Chevy dealers near me. I will only get my car from Outten Chevrolet. More

I go to Outten Chevrolet because they treat me right, when it comes to service and sales. They do not play games or make me feel I am being taken advantage up. Sales person Angela G and manager Gary D h when it comes to service and sales. They do not play games or make me feel I am being taken advantage up. Sales person Angela G and manager Gary D have become like friends to me. More

Bought a 2021 Blazer RS at Outten Chevrolet in November of 2022. After 6 months I started noticing a smell of antifreeze occassionally after turning the car off and getting out. Brought the issue up at my of 2022. After 6 months I started noticing a smell of antifreeze occassionally after turning the car off and getting out. Brought the issue up at my next service visit (around 25k miles). I was told that they didn't find anything and sent me on my way. The smell persisted, but I never noticed any antifreeze where I parked but continued to bring up the issue at service visits. Nothing was found to be the cause. October of this year I brought my Blazer in for an inspection and oil change (42k miles) and was told my radiator was leaking. Cost to replace, $1500 because it was conveniently out of the warrenty period. I explained that the smell of antifreeze was present for the last year and was brought up at each visit so obviously the problem with the radiator was present under warrenty. They did not budge on their stance of $1500, they even tried to sell me $2000 worth of tires. A quick search of the official chevy parts site shows the radiator cost is $308. That puts the cost to install at $1100. Customer care was also useless in trying to get this resolved. Will never purchase another GM vehicle from Outten and will look outside of the GM family for my next vehicle. More

Very knowledgeable and professional Salesforce. Kind and courteous. Follow up with us was fast and made us feel very comfortable. Excellent! Kind and courteous. Follow up with us was fast and made us feel very comfortable. Excellent! More

I got a great deal on a Colorado ZR2 bison. The entire process was well worth the miles we drove. All the staff make you feel welcomed. The entire process was well worth the miles we drove. All the staff make you feel welcomed. More

The entire staff was wonder I was in a very tough unique situation. Beginning with Rebecca to Don to Doug to Nicole, I experienced professionalism, empathy and understanding. I've always been a Chevy guy. B situation. Beginning with Rebecca to Don to Doug to Nicole, I experienced professionalism, empathy and understanding. I've always been a Chevy guy. Because of how I’ve been treated there, I’m a lifelong OUTTEN Chevrolet of Hamburg guy. More