
Outten Chevrolet of Allentown
Allentown, PA
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Not satisfied with the service Issue not resolved Have to schedule yet another appointment ⁉️ Promised follow up info not provided despite words of assurance from the service manager Have to schedule yet another appointment ⁉️ Promised follow up info not provided despite words of assurance from the service manager More
Bad communication. Could not find out what was going on with my vehicle. Receptionist ran note to service just to make sure they would call me back. Could not find out what was going on with my vehicle. Receptionist ran note to service just to make sure they would call me back. More
I had a great salesman, Michael Seidel. He got me all settled in to my 2016 Chevy Equinox. Shortly after purchase my battery died, and he even came out to give me a jump start to get me on He got me all settled in to my 2016 Chevy Equinox. Shortly after purchase my battery died, and he even came out to give me a jump start to get me on the road so I can get my car checked out by the dealer. The service department technician, John, was helpful and pleasant. They replaced my battery, and it was the best service I've had by a car dealership in a long time. I would highly recommend Outten Chevrolet!! More
Top notch professional courteous treatment received from all Outten staff. Salesman Michael S was fully committed to putting the deal together and got us to the finish line all Outten staff. Salesman Michael S was fully committed to putting the deal together and got us to the finish line More