Back

Outten Chevrolet of Allentown

Allentown, PA

4.4
83 Reviews

1701 West Tilghman Street

Allentown, PA

18104

Directions

By Type

Showing 83 reviews

May 06, 2023

Not satisfied with the service Issue not resolved Have to schedule yet another appointment ⁉️ Promised follow up info not provided despite words of assurance from the service manager More

by IWR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike, Scott, Mellissa
May 06, 2023 -

IWR responded

Not recommending for doing business with.

April 29, 2023

Very professional and friendly kept me abreast as to what was going on with Mt car More

by Lawbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
March 15, 2023

Very professional will help you get the best deal for your vehicle or truck. Ask for Dave Hollenbach More

by steelersnavy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David hollenbach
March 01, 2023

Bad communication. Could not find out what was going on with my vehicle. Receptionist ran note to service just to make sure they would call me back. More

by Chad
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
February 13, 2023

Best customer service. . I take both my vehicles there. Always satisfied..I always recommend them More

by Fitzgeraldj1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Hower
December 22, 2022

Very friendly and professional! My work is always done right and in the time I was promised. More

by Df010608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
November 02, 2022

I had a great salesman, Michael Seidel. He got me all settled in to my 2016 Chevy Equinox. Shortly after purchase my battery died, and he even came out to give me a jump start to get me on More

by rayk3178
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Seidel, John
September 20, 2022

Very good. The appointment time was accurate. Disappointed that there was no coffee in the waiting room. More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clerk was very good.
July 26, 2022

Top notch professional courteous treatment received from all Outten staff. Salesman Michael S was fully committed to putting the deal together and got us to the finish line More

by Tim D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael S, Anthony S
May 03, 2022

I have purchased to cars from Outten. They have Ben great. The service team is exceptional. More

by Margd57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryn
2
...