Outten Chevrolet of Allentown
Allentown, PA
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I recently purchased a 2024 white Chevy Trailblazer, and I couldn’t be happier with the experience at this dealership! From start to finish, the team made everything seamless and enjoyable. Makenzie was I couldn’t be happier with the experience at this dealership! From start to finish, the team made everything seamless and enjoyable. Makenzie was incredibly welcoming and attentive, ensuring I felt comfortable throughout the entire process. Anthony was so knowledgeable and took the time to answer all my questions, making sure I was confident in my choice. Garrett went above and beyond to find me the best options and financing to suit my needs, which I truly appreciated. A special shoutout to Jason, the general manager, who personally checked in with me to make sure everything was perfect. It’s clear that this dealership values its customers and works together as a team to provide top-notch service. If you’re looking for a new vehicle and a stress-free buying experience, I highly recommend visiting this team. I absolutely love my new Trailblazer, and I’ll definitely be coming back here for all my future car needs! More
Outten has a used Chevrolet Bolt I am interested in. I sent an inquiry on the website asking a few specific questions about the vehicle. I got a reply from Dave Hollenbach asking when I could come in to I sent an inquiry on the website asking a few specific questions about the vehicle. I got a reply from Dave Hollenbach asking when I could come in to view the car. I communicated I would like my questions answered before driving 3 hours to come in. Dave then asked for my cell phone to call. I expressed I'd like to keep the conversation to email so that I can reference the answers at a later date if needed. Dave replied again asking me when I could come in with no answer to my questions. I pressed again for answers and he told me that he has a showroom full of "actual customers" and to let him know when I was serious. This is very disheartening. I am making a purchase this week, but I cannot support this dealership due to David's actions. More
Jason the sales manager was excellent. He helped us and really worked hard to get our deal done. Unfortunately we couldn’t make a deal but not dealers fault at all. I appreciate the help a He helped us and really worked hard to get our deal done. Unfortunately we couldn’t make a deal but not dealers fault at all. I appreciate the help and will recommend them whenever I can. More
Went last night to purchase and trade in a vehicle. The customer service was friendly, honest and quick. I have spent hours in dealerships playing a back and forth game but not here. I was in and out i The customer service was friendly, honest and quick. I have spent hours in dealerships playing a back and forth game but not here. I was in and out in an hour and the staff couldn't have been more productive, polite and efficient. I'd give more stars if I could! More
Not satisfied with the service Issue not resolved Have to schedule yet another appointment ⁉️ Promised follow up info not provided despite words of assurance from the service manager Have to schedule yet another appointment ⁉️ Promised follow up info not provided despite words of assurance from the service manager More