Ourisman Volkswagen of Waldorf

My experience was horrible. Before going to purchase a 2022 Arteon, I asked multiple times about the price listed on cars.com being the actual price of the car. I was told mult Before going to purchase a 2022 Arteon, I asked multiple times about the price listed on cars.com being the actual price of the car. I was told multiple times..."yes." I took the following day off from work, I picked up my check from NFCU, I had my down payment, everything ready to go. I get to the dealership, I test drove the car and we started the paper work. Went as far as adding the car to my insurance. The salesman stepped away for a while and came back stating that there was an error and the price was actually over 10k more than what was posted on cars.com. After spending more than two hours at the dealership I left with nothing. It was a horrible experience. The manager didn't even come out to greet and or speak with me. I wouldn't recommend purchasing a car from this place. I got the same car from another dealership a few days later. More

Was just looking. Came across Erik very professional and friendly helped me make the right decision for me. Had to come back the next day Erik and John went over everything with me (Thank you). From Sales t friendly helped me make the right decision for me. Had to come back the next day Erik and John went over everything with me (Thank you). From Sales to Finance GREAT CUSTOMER SERVICE!! More

Smoothest car experience ever!!! Worked with Brett and the team on buying a new Passat. From talking on the phone to going to the dealership, you knew they cared about your experienc Worked with Brett and the team on buying a new Passat. From talking on the phone to going to the dealership, you knew they cared about your experience rather than just selling you the car. The process was very smooth. I will only buy from this dealership moving forward. More

Wonderful experience from start to finish with Brett Alexander at Ourisman Volkswagen of Waldorf. We chose to drive three hours just to test drive and buy our vehicle. We highly recommend Ourisman Volks Alexander at Ourisman Volkswagen of Waldorf. We chose to drive three hours just to test drive and buy our vehicle. We highly recommend Ourisman Volkswagen of Waldorf. More

I really want give no star, talk to Tyronne Samms, make sure the finial out of door price over the phone, also let him knew I drove from Rockville MD, 40 miles away, so no game playing. Until I arrived, te sure the finial out of door price over the phone, also let him knew I drove from Rockville MD, 40 miles away, so no game playing. Until I arrived, test drive. Then he play me the same old dealership game which I am not qualify different rebates due to not been military, college student. He raised other $1500 over the price he agree over the phone. I asked him why didn’t he ask me over the phone. His attitude just like it is what it is. Never buy a car or recommend any one to buy car from this dealership. More

Wonderful Experience This was one of the best buying experiences I have had start to finish. Walked on the lot and was greeted by Erik. He was super friendly and helpful This was one of the best buying experiences I have had start to finish. Walked on the lot and was greeted by Erik. He was super friendly and helpful start to finish. We came to a fast agreement on price and we were back in finance before we knew it. The whole process was extremely streamlined and efficient. The entire staff were extremely helpful. Again one of the best buying experiences we have ever had. Tha k you Erik for your work and helpfulness. My wife and I purchased a new 2019 Jetta SEL. Nick C. More