Ourisman Volkswagen of Laurel - Service Center

Mike at Ourisman VW Laurel provided excellent customer service from start to finish. I’ve been a customer for 10 years and Mike in the service department stands out. service from start to finish. I’ve been a customer for 10 years and Mike in the service department stands out. More

Ourisman Volkswagen of Laurel is awesome! …whether I come “hot” - No Appointment or have an appointment, Ourisman Volkswagen of Laure “ALWAYS” takes care of Whatever my vehicle needs. …whether I come “hot” - No Appointment or have an appointment, Ourisman Volkswagen of Laure “ALWAYS” takes care of Whatever my vehicle needs. More

My vehicle is in good hands at Ourisman VW of Laurel MD, Excellent understanding of what needs to be done. Excellent communicator and advisor. Excellent understanding of what needs to be done. Excellent communicator and advisor. More

Very satisfied with the service providaed by this dealership. The car was in great shape. dealership. The car was in great shape. More

Easy and quick to make a timely appointment. Friendly service writers who are easy to work with and took the time to look at our service history and only recommend needed services. Quick service Friendly service writers who are easy to work with and took the time to look at our service history and only recommend needed services. Quick service. Easy and quick pickup. Would recommend. More

Ourisman Volkswagen of Laurel is an excellent place to purchase a brand new car. The managers and staff members professionalism and caring hearts will put you in any vehicle that you want and affordable f purchase a brand new car. The managers and staff members professionalism and caring hearts will put you in any vehicle that you want and affordable for you. I give this dealership 5 stars and thumbs up. Also I was recently there for service and their service is outstanding as well. More

Carlos was amazing and will go back to him for all my needs. He communicated every step of the way and went out of his way to arrange a pick up for me. Highly recommend him. needs. He communicated every step of the way and went out of his way to arrange a pick up for me. Highly recommend him. More

So as always I had a very good experience with the dealership, They kept me informed and fit me right in. I'll be coming back. dealership, They kept me informed and fit me right in. I'll be coming back. More

They are very prompt. They took my car right away and I didn't have to wait very long to get it back. They took my car right away and I didn't have to wait very long to get it back. More

I called the scheduling department and was able to get scheduled for the same day. From the moment I walked in through the service department door I was greeted warmly by Adrian Garcia. He took the time t scheduled for the same day. From the moment I walked in through the service department door I was greeted warmly by Adrian Garcia. He took the time to listen to all of my concerns and provided fast excellent service. Thank you Adrian! More