Ourisman Volkswagen of Laurel - Service Center

Staff was welcoming, knowledgeable, & knid. They answered all my questions, did not perform ant work without my approval, had excellent communication & the prices were upfront & honest. I They answered all my questions, did not perform ant work without my approval, had excellent communication & the prices were upfront & honest. I will definitely be back!! More

Staff is an always, professional, knowledgeable, helpful and friendly. Clean ,inviting wait area too. Thanks and friendly. Clean ,inviting wait area too. Thanks More

V. Penn was my advisor, he quickly check me in when I got there. Oil change and Rotation were complete upon request. Thanks to the tech and advisor there. Oil change and Rotation were complete upon request. Thanks to the tech and advisor More

OURISMAN VW is my dealer of choice in the DC area. I have used them for service for my VW Jetta three times since relocating to this area and each time the service has been friendly, efficient, and my I have used them for service for my VW Jetta three times since relocating to this area and each time the service has been friendly, efficient, and my car returned perfectly clean. More

This location provides a level of customer service that far exceeds expectations! Mike was fantastic with scheduling maintenance, advising what maintenance/repairs need to be completed and followed throug far exceeds expectations! Mike was fantastic with scheduling maintenance, advising what maintenance/repairs need to be completed and followed through every step of the way. When I purchased my vehicle here 2 years ago, I received the same level of expert advice and assistance! I’ll be looking to purchase another vehicle in the near future for my daughter, this is where I will be to make that purchase! More

Vincent Penn always has great customer service and does and outstanding job thanks for the great work. and outstanding job thanks for the great work. More

Vince as always been great. I’ve always have been happy with the results been going here for quite a few years. I’ve always have been happy with the results been going here for quite a few years. More

My experience with the Ourisman dealership was awesome. . They were very friendly. I rate the custom service 10 plus.I wasn't there long. I recommend Ourisman dealership to anyone. Thank you so much. I will . They were very friendly. I rate the custom service 10 plus.I wasn't there long. I recommend Ourisman dealership to anyone. Thank you so much. I will be back. More

Mike at Ourisman VW Laurel provided excellent customer service from start to finish. I’ve been a customer for 10 years and Mike in the service department stands out. service from start to finish. I’ve been a customer for 10 years and Mike in the service department stands out. More

Ourisman Volkswagen of Laurel is awesome! …whether I come “hot” - No Appointment or have an appointment, Ourisman Volkswagen of Laure “ALWAYS” takes care of Whatever my vehicle needs. …whether I come “hot” - No Appointment or have an appointment, Ourisman Volkswagen of Laure “ALWAYS” takes care of Whatever my vehicle needs. More