Ourisman Volkswagen Rockville - Service Center

Super experience Was my first time in this dealership and I enjoyed it. Booked the appointment on chat , somebody called me to schedule the service at my convinience a Was my first time in this dealership and I enjoyed it. Booked the appointment on chat , somebody called me to schedule the service at my convinience and day of service they were ready to receive my car . Afterwards somebody called me to check out of me More

Service on VW My car was scheduled for service. I called and made appointment and got the window appointment that I requested. My experience when I drove inside the My car was scheduled for service. I called and made appointment and got the window appointment that I requested. My experience when I drove inside the service area someone was there greeting me and the Service Technician came to me and we discussed my reason for bringing the car into the shop. He didn’t hesitate with customers service. He was friendly and I just love his smile. He told me the length of time when my car would be ready. I was so happy because my car was ready before in less time. The times that I have been there everyone was great even to other customers. It’s really good when you can go somewhere and everyone is on the same page. Great experience More

Saturday , can in Emergency car battery dies a new battery out on the Road 2:00 hours, for me excellent Nothing else to say Excellent . , can in Emergency car battery dies a new battery out on the Road 2:00 hours, for me excellent Nothing else to say Excellent . More

Great Service - Great People the people ar Ourisman Rockville VW/Mazada are professional and pleasant - Skill workers all around. Felt the prices were fair and the work was done the people ar Ourisman Rockville VW/Mazada are professional and pleasant - Skill workers all around. Felt the prices were fair and the work was done in a timely manner - they don't try to recommend services you may not need right away. More

Good Service Always great service and friendly people. I feel very welcomed. There is free WiFi, cell phone charging stations, complementary drinks, snacks and w Always great service and friendly people. I feel very welcomed. There is free WiFi, cell phone charging stations, complementary drinks, snacks and work office space. I get a lot of my office work done while waiting for my car to get serviced. More

"Best Service Center Ever Mike Porter is the best. No mater what mood I go into the service center I always leave with a smile. Mike makes sure my care service is on point . Mike Porter is the best. No mater what mood I go into the service center I always leave with a smile. Mike makes sure my care service is on point . He gives me updates as they go alone and I never have to wait more than stated. The service I get from Ourisman Rockville is super. More

Jesus and service department provide top notch service The service department at VW Ourisman-Rockville is honest, accurate, and reliable. I appreciate their ability to get things done in a way that feels e The service department at VW Ourisman-Rockville is honest, accurate, and reliable. I appreciate their ability to get things done in a way that feels easy and comfortable. Special thanks to Jesus and to the shuttle drivers for providing top notch service! More

Service good so far I brought my car in under warranty and had immediate service. Service representatives and mechanic very respectable and professional. Unlike the atroc I brought my car in under warranty and had immediate service. Service representatives and mechanic very respectable and professional. Unlike the atrocious experience I encountered from the sales department, the service department was a pleasant experience. I highly recommend the Mechanic Nay. I intend to return for service and don’t fault them for the sales department. More