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Ourisman Volkswagen Rockville

Rockville, MD

Overview
Employees
Reviews
Vehicles
2.8
166 Reviews
Family-owned and operated, our dealership is proud to serve the greater-Bethesda and Gaithersburg Volkswagen communities. Our inventory is unbeatable with a huge selection of new and used Volkswagen cars and SUVs in Maryland. Be sure to also check out our Service and parts specials to fit your budget without losing quality with our certified technicians and superior service center. We are committed to making your next car-buying experience as smooth and convenient for you as possible, so if you have any questions be sure to contact us so we can assist you! We look forward to earning your business.
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801 Rockville Pike B

Rockville, MD

20852

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Showing 166 reviews

May 05, 2015

Happy in my new VW! This is the 4th VW I have bought from Ourisman Rockville and the last 2 have been with dealer Jimmy Alegre. He is very friendly and made sure that I More

by LauraJ365
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Alegre, Ali Hatam, Juan Echeandia
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May 23, 2015 -

Ourisman Volkswagen Rockville responded

Thank you so much for being such a loyal customer to Ourisman of Rockville and Jimmy Alegre. We couldn't be happier that Jimmy provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Ourisman of Rockville team. We hope you are enjoying your new VW and we look forward to serving you for many years to come! Respectfully, Alonso Avila Internet Sales Director

April 24, 2015

Friendly staff & excellent service The staff at Ourisman of Rockville are very friendly. My sales rep, Jimmy Alegre and finace rep Elizabeth Smith provided outstanding service. Will d More

by Robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Alegre, Jennifer Smith
Report | Print
Apr 26, 2015 -

Ourisman Volkswagen Rockville responded

Thank you so much for sharing your experience with Ourisman of Rockville, Jimmy Alegre, and Jennifer Smith. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be "five stars"! The team will be thrilled to hear your feedback! Enjoy your new car and we look forward to serving you for many years to come! Respectfully, Alonso Avila Internet Sales Director

April 22, 2015

Excellent Experience I recently bought a 2015 VW GTI from Ourisman. Both Jimmy (sales) and Jenny (finance) were wonderful to me, but were especially kind to my 6-yr old s More

by cpseager1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Alegre, Jennifer Smith
Report | Print
Apr 22, 2015 -

Ourisman Volkswagen Rockville responded

Congratulations on your new 2015 VW Golf GTI! We truly appreciate your business and hope to work with you for years to come. I will make sure Jimmy and Jennifer know how pleased you are with their service. Thank you and we sincerely hope you enjoy every single mile in your new 2015 VW Golf GTI! Respectfully, Alonso Avila Internet Sales Director

April 21, 2015

Fantastic Service! I bought a 2015 GTI from Jimmy Alegre. Jimmy was able to find me the exact car I wanted and beat other dealers prices. Very happy with my purchase and More

by Jwillems
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Alegre
Report | Print
Apr 21, 2015 -

Ourisman Volkswagen Rockville responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Ourisman of Rockville with only the best there is to offer. It's so nice to hear that Jimmy helped to make your experience such a positive one. Enjoy your new 2015 VW Golf GTI! Respectfully, Alonso Avila Internet Sales Director

April 21, 2015

Good people I came here in need of a car, and justin helped me find one that was perfect for me. He was very helpful, as was the finance dept. very nice people. R More

by Dongqing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Margot
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Apr 21, 2015 -

Ourisman Volkswagen Rockville responded

Congratulations on your recent purchase! Thank you for taking the time to write about your experience. It is wonderful to hear that Justin and our finance team were able to help find a perfect vehicle for you. We strive to provide all our customers with an excellent buying experience. We look forward to working with you again in the future. Respectfully, Alonso Avila Internet Sales Director

March 19, 2015

Jimmy Nice person. At first I didn't realize there are so many Golf models. I enjoyed the test drives and the beautiful Car loaner until my new car arrive More

by DealerRater
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Alegre
Report | Print
February 26, 2015

Don't hesitate to buy from Ourisman of Rockville! I purchased a 2015 Beetle and about 3 weeks later had situation where Jimmy and Ali made it very easy to trade in and get an even nicer model without More

by pjkimrn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Alegre, Ali Hatam, Alonso Avila
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February 04, 2015

A Great Experience for Purchasing a Car My salesman is Jimmy Alegre, a very professional and personable young man who knows how to make you feel very special. I drove my 3rd Beetle More

by Fannie Matthew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Alegre
Report | Print
January 28, 2015

Someone you can trust! Jimmy is honest and straight forward, someone you can trust! He sold me an awesome car five years ago and I went back to him when I needed a new car t More

by Monica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Alegre, Juan Echeandia
Report | Print
January 16, 2015

Jimjy Jimmy is very professional and attentive to his customers. Ali is very pleasant and well informed about cars. VW Golf TSI is a beautiful car! More

by DealerRater
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Alegre
Report | Print
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