Ourisman Tri-State Subaru - Service Center

Can't say enough about the great experience I had when I purchased two years 2 ago. Jay Brown was wonderful salesman. Service experience was great yesterday. Had starter problem that was hard to explain so purchased two years 2 ago. Jay Brown was wonderful salesman. Service experience was great yesterday. Had starter problem that was hard to explain so I took video. Serena patiently helped me transfer the video so they could look at it. She was also great about explaining what my costs might be so there was no surprise. Definitely recommend Matt Slapp. More

Fast courteous service. Coffee waiting for me and a comp car wash. First service since purchase. A tad pricey for oil change and tire rotation but isn’t everything? Coffee waiting for me and a comp car wash. First service since purchase. A tad pricey for oil change and tire rotation but isn’t everything? More

One could say that Nick was "just doing his job," but he was very pleasant and courteous when I entered the department and was the same when I returned to pick up my vehicle. He explained all the services t was very pleasant and courteous when I entered the department and was the same when I returned to pick up my vehicle. He explained all the services that were performed (this was not routine maintenance) and also what I might expect to see in the future. Overall, I had an excellent experience. More

From check-in to picking up my car, every employee I encountered was attentive, communicative, and went out of their way to provide the service I needed. encountered was attentive, communicative, and went out of their way to provide the service I needed. More

That was a pleasant experience. Thank you very much , you are the great guys to have a deal with.I will come back again. Thank you very much , you are the great guys to have a deal with.I will come back again. More

They were very nice, work was done efficiently, everything was explained to me. Well done! everything was explained to me. Well done! More

Quick service and polite employees would highly recommend explain everything to be done and cost explain everything to be done and cost More

Had my first Saturday appointment oil change, coolant exchange and tire rotation. Smooth process in/out 90 minutes. Great service!!! exchange and tire rotation. Smooth process in/out 90 minutes. Great service!!! More

Professional, courteous, efficient informative these words describe my experiences at Matt Slap, they backup their work words describe my experiences at Matt Slap, they backup their work More

Great service staff express service exceeded my expectations. I will most likely keep them as my dealership for service! expectations. I will most likely keep them as my dealership for service! More