Ourisman Tri-State Subaru - Service Center
Newark, DE
237 Reviews of Ourisman Tri-State Subaru - Service Center
Matt Slap Subaru is the best! ! This is the second time I’ve had my one year old car there for an oil change and tire rotation. Both times, they washed my car for no charge!! They ! This is the second time I’ve had my one year old car there for an oil change and tire rotation. Both times, they washed my car for no charge!! They are friendly, professional and do a great job!!! Their waiting area is wonderful and they are fast with service. More
Can't say enough about the great experience I had when I purchased two years 2 ago. Jay Brown was wonderful salesman. Service experience was great yesterday. Had starter problem that was hard to explain so purchased two years 2 ago. Jay Brown was wonderful salesman. Service experience was great yesterday. Had starter problem that was hard to explain so I took video. Serena patiently helped me transfer the video so they could look at it. She was also great about explaining what my costs might be so there was no surprise. Definitely recommend Matt Slapp. More
Fast courteous service. Coffee waiting for me and a comp car wash. First service since purchase. A tad pricey for oil change and tire rotation but isn’t everything? Coffee waiting for me and a comp car wash. First service since purchase. A tad pricey for oil change and tire rotation but isn’t everything? More
One could say that Nick was "just doing his job," but he was very pleasant and courteous when I entered the department and was the same when I returned to pick up my vehicle. He explained all the services t was very pleasant and courteous when I entered the department and was the same when I returned to pick up my vehicle. He explained all the services that were performed (this was not routine maintenance) and also what I might expect to see in the future. Overall, I had an excellent experience. More
From check-in to picking up my car, every employee I encountered was attentive, communicative, and went out of their way to provide the service I needed. encountered was attentive, communicative, and went out of their way to provide the service I needed. More
That was a pleasant experience. Thank you very much , you are the great guys to have a deal with.I will come back again. Thank you very much , you are the great guys to have a deal with.I will come back again. More
Had my first Saturday appointment oil change, coolant exchange and tire rotation. Smooth process in/out 90 minutes. Great service!!! exchange and tire rotation. Smooth process in/out 90 minutes. Great service!!! More