Ourisman Tri-State Subaru - Service Center
Newark, DE
237 Reviews of Ourisman Tri-State Subaru - Service Center
Visited Matt Slapp Subaru for scheduled maintenance. Very satisfied, quick service, nice waiting room, and super coffee. Bought my first Subaru in 1982. I very much appreciated the ability of the yo Very satisfied, quick service, nice waiting room, and super coffee. Bought my first Subaru in 1982. I very much appreciated the ability of the young female intake person to answer and diagnose one of my confounded problems with the electronic safety features. A car wash later, I went home so happy. Looking forward visiting again. More
In for regular oil change, maintenance appt. Excellent service and friendly staff from the moment I drove in. Nick told me what service was coming up in the future which I appreciated.I was Excellent service and friendly staff from the moment I drove in. Nick told me what service was coming up in the future which I appreciated.I was in and out in no time. Great experience all around. More
Today my car was services at this location for tire rotation, oil change, navigation and air filter.. Serena was the person writing up my. work. She was excellent. . Everything was done, except for rotation, oil change, navigation and air filter.. Serena was the person writing up my. work. She was excellent. . Everything was done, except for the Navigation but Serena took the time to come to my car and showed and helped me. She showed me how to do this and help with starting it. She was sweet and patient. The service team is excellent, I also appreciate the shuttle service. Matt Slap Subaru is awesome. More
Professional, thorough, welcoming, skilled, patient and always ready to take the time needed to explain and advise while remaining aware of individual customer needs. Friendly, top rank service. always ready to take the time needed to explain and advise while remaining aware of individual customer needs. Friendly, top rank service. More
Had a very good experience with Danielle at Matt Slap Subaru. She was very informative and stayed attentive to advising me of the work that needed to be done on my Forester. Danielle is an asset to Matt Subaru. She was very informative and stayed attentive to advising me of the work that needed to be done on my Forester. Danielle is an asset to Matt Slap’s team. More