Ourisman Tri-State Subaru - Service Center

I have always loved bringing my car to Matt Slap for service. They are professional, courteous and responsive, and I never feel like I've been taken advantage of. I have recommended their services and service. They are professional, courteous and responsive, and I never feel like I've been taken advantage of. I have recommended their services and sales departments to friends and neighbors without hesitation. Recently, I took my car for service and was given a loaner and it was horrible. Driver's seat could not be raised and I could barely see over the steering wheel. So next time I need service and a loaner, I will request a more adjustable/ comfortable car. More

I took my car for oil change. They so friendly and quick. I took me only forty minutes and they even washed my car. Excellent service!! I took me only forty minutes and they even washed my car. Excellent service!! More

The sales and service staff is one the most cordial and welcoming people I've met to date. The service department took my car in for maintenance on time and delivered the car within a reasonable time whil welcoming people I've met to date. The service department took my car in for maintenance on time and delivered the car within a reasonable time while I waited in a clean waiting room. More

Seems like providing high quality service is emphasized in all positions - valet staff, shuttle service, service dept. Having my car washed was greatly appreciated. Thanks to all. in all positions - valet staff, shuttle service, service dept. Having my car washed was greatly appreciated. Thanks to all. More

The people at the service department. are friendly and professional. They naturally try to up sell but there is no pressure. And they wash your car at the end. professional. They naturally try to up sell but there is no pressure. And they wash your car at the end. More

Took car on time, completed work faster than expected. Chairs in waiting area were socially distanced. Service person didn’t believe fuel pump stuck on ran battery down. I didn’t imagine dead battery. L Chairs in waiting area were socially distanced. Service person didn’t believe fuel pump stuck on ran battery down. I didn’t imagine dead battery. Like the free car wash. No coffee available because of covid. More

Service was on schedule. Recommended additional services but not pushy- gave good rationale for reasons needed. Also love that car wash! Service done very timely but not pushy- gave good rationale for reasons needed. Also love that car wash! Service done very timely More

Good service; I was kept up on what was being done and any unexpected findings. So there’s a twenty five word minimum o k any unexpected findings. So there’s a twenty five word minimum o k More

Quick, efficient and courteous service but only accepted one discount coupon. With the price for parts and service you think that they would honor any discount sent via mail or email. one discount coupon. With the price for parts and service you think that they would honor any discount sent via mail or email. More

As always, the service was thorough, professional, courteous and completed on time as promised. I would recommend Matt Slap Subaru to anyone. Very well done. courteous and completed on time as promised. I would recommend Matt Slap Subaru to anyone. Very well done. More