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Ourisman Tri-State Subaru - Service Center

Newark, DE

4.7
236 Reviews

236 Reviews of Ourisman Tri-State Subaru - Service Center

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January 07, 2022

A great dealership and service department with a very friendly and professional staff. I would highly recommend to my family and friends. More

by Fjweber0205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick V
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clyde
Jan 28, 2022 -

Ourisman Tri-State Subaru responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again!

January 07, 2022

Always have gotten great service from Matt Slapp. Best dealership I have dealt with for the past 5 years. More

by Guy Gola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick V
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Guy Gola responded

Keep up the good work!

January 06, 2022

I came in for an Express checkup for my car. My tire sensor indicated low pressure (which I could have filled) but I also noticed a cap on one of the tires was missing. I stopped in to get a new one. More

by MH
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick V
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Ourisman Tri-State Subaru responded

We are happy we could make your experience a positive one! We hope to be of service to you again!

January 01, 2022

Dealership was very good. Car wash was well done. Car was repaired under warrenty replacing battery and completed when said lt would be done. More

by Buddysutton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick V
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Ourisman Tri-State Subaru responded

Thank you for the great review!

December 24, 2021

Friendly and efficient personnel. Work completed quickly. Waiting area clean and comfortable with complimentary coffee or tea. More

by Camsimmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick V
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Ourisman Tri-State Subaru responded

Thank you for the positive feedback!

December 18, 2021

They have always been courteous & honest with me. I would recommend them to anyone. My next vehicle will come from them as well. I know some of the prices can get a little on the high side but you get qualit More

by jbetch02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick V
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron J.
Dec 21, 2021 -

Ourisman Tri-State Subaru responded

Thank you for the fantastic 5-star rating! Please let us know more about your visit so we can continue to meet your expectations!

December 16, 2021

Everyone at this dealership is very professional, courteous and more than willing to do little extra things that I might request. Couldn't be happier with their service. More

by dbaylis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick V
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2021 -

Ourisman Tri-State Subaru responded

Thank you for the outstanding feedback! We are glad you had a great experience in our dealership!

December 12, 2021

$70 for an oil change is a bit much. $90 if you add tire rotation. No thank you. I’ll go else where. More

by kevinlegenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick V
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Ourisman Tri-State Subaru responded

Thank you for the feedback.

December 11, 2021

Good customer service combined with reliable repairs. I would recommend this dealership. I’ll be back. More

by kennethguarino1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick V
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2021

The entire team was courteous and professional. They called to tell me the car inspection was going to be longer than expected. And when they called back with the results, they explained the services, More

by Weezy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clyde,
Dec 10, 2021 -

Ourisman Tri-State Subaru responded

Thank you for the 5-star review! We are so glad that we had the opportunity to work with you and that our team could make this a top-notch experience!

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