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Ourisman Tri-State Subaru
Newark, DE
695 Reviews
Matt Slap Subaru is where drivers from Delaware, Northern Maryland, Southern Pennsylvania and Southern New Jersey go for their next New or Used Subaru vehicle. Our selection of New Subaru Forester, Legacy, Outback, Impreza, XV Crosstrek and WRX models is outstanding. Whether you're starting your search for a vehicle or looking to take a test drive, our automotive experts are available to answer any questions you may have and assist in your search for the vehicle that best fits your needs and budget.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 695 reviews
September 01, 2016
end game maximizes pleasure This started out as a typical new car buying experience, with pleasantries and such when the nitty gritty came down, our salesman did his job and went This started out as a typical new car buying experience, with pleasantries and such when the nitty gritty came down, our salesman did his job and went out of his way to work with us. His demeanor was very courteous and professional, and in the end, we received a favorable and fair deal. Matt slap and our salesperson, Rob Wolfe maximized our pleasure and we went home satisfied with our new Subaru. My wife and I recommend this dealer to others and will return for our next vehicle. More
by Richard Decker
Employees Worked With
Robert W, Michael Zuckerman
August 28, 2016
Great salesperson We worked with Laura Hart-Siano. She gave us lots of great information in a low-pressure and fun way. We felt very well taken care of! We worked with Laura Hart-Siano. She gave us lots of great information in a low-pressure and fun way. We felt very well taken care of! More
by Rachel Becker-Klein
Employees Worked With
August 15, 2016
Great salesperson Laura is a great salesperson and a great person. She goes the extra mile for your needs and will take care of all of your needs. I will recommend Laur Laura is a great salesperson and a great person. She goes the extra mile for your needs and will take care of all of your needs. I will recommend Laura for everyone. More
by Jim Riggin
Employees Worked With
August 11, 2016
Smooth, Perfect , And Very Honest. With NO SLIGHT OF HAND I have Got about 7 new cars from this Dealership and it seems like every time it gets better I will also add my name because I was so Pleased with Lau I have Got about 7 new cars from this Dealership and it seems like every time it gets better I will also add my name because I was so Pleased with Laura Hart-Siano and Larry Kidd with completing this NEW CAR Order and sale Perfect PS I love this car Don Hoback More
by Subaru Fan
August 06, 2016
Friendly, knowledgable, good price Tucker, Laura, and Michael were all prompt, patient, knowledgable, and friendly. Laura took us on a test drive, and as I drove, she pointed out the re Tucker, Laura, and Michael were all prompt, patient, knowledgable, and friendly. Laura took us on a test drive, and as I drove, she pointed out the relevant features of the Outback we eventually bought. More
by John Z
August 05, 2016
The right place to overcome the stress of buying a car I knew what I want since Nov.2015, but not sure if I was able to handle the sales pressure or how to deal with the talking. After looking and observin I knew what I want since Nov.2015, but not sure if I was able to handle the sales pressure or how to deal with the talking. After looking and observing 4 dealers around the area, I decide to call the MATT Slap dealer. I will tell you that from the initial test drive (first in 16 years) I went with Chris M. he did not try to convince me or try to sell me the car, he just listen and willing to answer questions. The next day I went with My son to look at the cars, an it was Chris scheduled time to leave, he stayed and open a car for us and allow my son to get into the car and get familiar with the interior. I told him That I may go back in a week. He did respect that time frame and did not solicited any additional information. When I went back on the day that I scheduled, he really help me to process the big occasion and the most important issue was that Chris treat my wife and myself with politeness and respect, good enough to allow me to definitely not feel guilty about buying a new car . We left content, definitely looking forward to get my second Subaru from Matt Slap. The other 2 gentleman's also were sincere and right true . Thanks More
by Lui C.
July 21, 2016
Great Car Buying Experience We had an outstanding car buying experience at Matt Slap. Our sales specialist, Chuck Albright, was very professional, knowledgeable and a pleasure t We had an outstanding car buying experience at Matt Slap. Our sales specialist, Chuck Albright, was very professional, knowledgeable and a pleasure to do business with. The same was true for everyone else we dealt with at the dealership. We highly recommend them. More
by Preston H.
Employees Worked With
Larry Kidd, Chuck Albright, Tucker Ranck, Michael Zuckerman
July 06, 2016
Went above and beyond. Everyone was exceptionally professional and understanding. Great people with which to do business. Best price. Went above and beyond to make sure I Everyone was exceptionally professional and understanding. Great people with which to do business. Best price. Went above and beyond to make sure I was happy with the car I wound up with. Did things no other dealer would likely do. Take your Costco card for extra discount. More
by Very Satisfied!
Employees Worked With
Alex W.
June 28, 2016
Wow....what a pleasent way to buy a car! I've been buying cars for over 35 years and seldom.....no never, have had such a great experience doing business with a dealership as professional, f I've been buying cars for over 35 years and seldom.....no never, have had such a great experience doing business with a dealership as professional, friendly, and accommodating as Matt Slap Subaru. My sales professional Ron was great, he took the time to help me decide between the Forester and the Outback and truly showed his concern for putting me in the right vehicle, (the Outback won). I knew what my price point was and Ron along with the sales manager Tom, worked with me toward a number that we all felt good about. Maybe I should give this one to my wife and buy another! If you're looking at Subaru, look to Matt Slap, you'll walk out with a smile. More
by Kevin Laird
Employees Worked With
Tom New Car Manager, Ron B.
June 23, 2016
Legacy I live 150 miles from Matt Slap. The drive was worth it. The salesman, Matt Pyle, and the rest of the staff were very friendly and informative. Eve I live 150 miles from Matt Slap. The drive was worth it. The salesman, Matt Pyle, and the rest of the staff were very friendly and informative. Everything they told me over the phone was true and the prices were better than my local dealers. I would highly recommend them More
by docasl
