Ourisman Tri-State Subaru

Came in to possibly buy a new car Matt took his time and we test drove 4 or 5 cars to guide me thru what I wanted. We found it. There was no high pressure to add this on or add that o Matt took his time and we test drove 4 or 5 cars to guide me thru what I wanted. We found it. There was no high pressure to add this on or add that on.. Then Angelo did the paperwork and really explained fully every detail and Angelo's detailed knowledge of transmissions was extremely helpful. Then Debbie, the expert Dashboard guru was a lovely addition to the sales package. My last purchase at another dealership left me hanging as far as going over the technical working of the dashboard and in fact joked about me having to read the thick manual. More

Excellent customer care and service Greg was a caring and respectful salesman. His attention to detail, knowledgeable advice, and quality care ensure I made the right choice of vehicle f Greg was a caring and respectful salesman. His attention to detail, knowledgeable advice, and quality care ensure I made the right choice of vehicle for my needs and range! I'd recommend Greg at Matt Slap Subaru over any other dealers in the area! More

Trustworthy Servicing I am a very suspicious and cautious man when it comes to dealing with car dealers. Sorry, but I have many years and many bad incidences to draw from. I am a very suspicious and cautious man when it comes to dealing with car dealers. Sorry, but I have many years and many bad incidences to draw from. Matt Slap is not like the others. Today, they did right by me and my family and saw my point of view on a repair. They cut me a tremendous break and for that, I will always be grateful. They are my dealer for life from now, for any car purchases I will be making. I trust them very highly, indeed. Ryan Butler is a true advocate and looks to treat customers fairly. More

Beware the Kidd Love my salesman. Mr Kidd is just that ... a Kid! Loves to linger and lurk and talk trap not only about the salesman that we all can hear but also the Love my salesman. Mr Kidd is just that ... a Kid! Loves to linger and lurk and talk trap not only about the salesman that we all can hear but also the customers and let's not forget ball playing time for the Kid! Totally unbecoming of a manager and especially the Subaru brand. We in 1985 or 2017? Love Sean if it was not for him I certainly would have purchased elsewhere. The dealer made some good changes over the years except now they need to change him and that phony laugh and angry outburst. If he is there than walk away come later on when it's just Sean or buy elsewhere. It's not dealers fault they hire bullies and liars unless they continue to enable it!! More

First Time New Car Buyer Walked on the lot with interest in the Crosstrek, Mario was very informative with additional information on the Crosstrek. He was very descriptive wit Walked on the lot with interest in the Crosstrek, Mario was very informative with additional information on the Crosstrek. He was very descriptive with the features of the car & model versus other cars I was interested in. When it came to paperwork, he was informative & worked to get me the best deal on the car. I am very satisfied with my experience with Mario & the whole Matt Slap crew. More

5-star rating for Laura Hart We bought an Outback and a few days later stopped by unannounced to get an update on all the bells and whistles. We were to see the gal who was assign We bought an Outback and a few days later stopped by unannounced to get an update on all the bells and whistles. We were to see the gal who was assigned to that for us but she wasn't in that evening. Laura quickly said she'd show us how to operate all the car's systems and so she climbed in the back seat and spent several minutes teaching the A to Z of everything. She was fantastic! We cannot give her enough praise:) A real keeper! More

Bought a new car Didn't want as many bells and whistles as we purchased but the car was for my wife and she loves everything about our 2017 Subaru Outback 2.5i Premium Didn't want as many bells and whistles as we purchased but the car was for my wife and she loves everything about our 2017 Subaru Outback 2.5i Premium vehicle. Bought it in an afternoon. Great experience at Matt Slap. More

A great experience. Laura is an awesome member of your sales staff. She did a lot to gain me as a Matt Slap customer...persistence pays off! Obviously, the support she re Laura is an awesome member of your sales staff. She did a lot to gain me as a Matt Slap customer...persistence pays off! Obviously, the support she received from management went a long way toward making the deal happen. Thanks, Sean Larry, for all your help. More

Neede to have detailing help me remove rusty water stains Very helpful from the greeter to the guy who did the detail work. Courteous and professional. So glad I chose this dealers for my new Subaru:) Very helpful from the greeter to the guy who did the detail work. Courteous and professional. So glad I chose this dealers for my new Subaru:) More

Sale gentleman Greg Winter was our chief salesman in Matt Slap Subaru and he could not have been more knowledgeable, Kind or pleasant the other gentleman we met weer Greg Winter was our chief salesman in Matt Slap Subaru and he could not have been more knowledgeable, Kind or pleasant the other gentleman we met weer very polite also. More