Back

Ourisman Tri-State Subaru

Newark, DE

4.6
695 Reviews
Matt Slap Subaru is where drivers from Delaware, Northern Maryland, Southern Pennsylvania and Southern New Jersey go for their next New or Used Subaru vehicle. Our selection of New Subaru Forester, Legacy, Outback, Impreza, XV Crosstrek and WRX models is outstanding. Whether you're starting your search for a vehicle or looking to take a test drive, our automotive experts are available to answer any questions you may have and assist in your search for the vehicle that best fits your needs and budget.
Contact Dealership

255 E Cleveland Ave

Newark, DE

19711

Directions

By Type

Showing 695 reviews

November 18, 2022

Andrew was so helpful with my service. He offered me a complimentary car wash. He also stated that I was an excellent driver! More

by CB4LIFE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew
Nov 18, 2022 -

Ourisman Tri-State Subaru responded

Thank you for the great review! We appreciate the kind feedback about Andrew and hope to see you again at Matt Slap Subaru. Safe travels!

October 22, 2022

Was time for a new Outback and after dealing with another dealership over the last 8 years, I wanted to return to my first, given it was closer and the experience was better overall. Laura was a fantastic More

by SteveL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Hart-Siano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Kidd
Oct 24, 2022 -

Ourisman Tri-State Subaru responded

Hi Steve - We are happy to hear about your experience with Laura, Gregory, and our team! Thank you for choosing Matt Slap Subaru and for sharing your support on our page. We wish you safe and happy miles ahead!

October 20, 2022

Matt Slap Subaru is the best! ! This is the second time I’ve had my one year old car there for an oil change and tire rotation. Both times, they washed my car for no charge!! They More

by Karentrainer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know the person or people that serviced my car.
Oct 20, 2022 -

Ourisman Tri-State Subaru responded

Karen, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Matt Slap Subaru team. Drive safely, and we hope to see you back again down the road!

October 19, 2022

Customer focused, friendly staff, strong desire to meet customers’s needs, easy to schedule service More

by Dean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clyde
Oct 19, 2022 -

Ourisman Tri-State Subaru responded

Dean, thank you for stopping by to review Matt Slap Subaru! We appreciate your business!

October 18, 2022

Alyce Driesbach was kind, knowledgeable, patient and everything else you would like in a salesperson. Her patience, understanding, and responsiveness go unmatched. She is the girl you want to help you More

by Tori Henry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyce Driesbach
Oct 18, 2022 -

Ourisman Tri-State Subaru responded

Tori, thank you for sharing your kind words about Alyce! We appreciate your business and we hope to see you again at Matt Slap Subaru. Safe travels ahead!

October 08, 2022

Can't say enough about the great experience I had when I purchased two years 2 ago. Jay Brown was wonderful salesman. Service experience was great yesterday. Had starter problem that was hard to explain so More

by marelee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serena
Oct 08, 2022 -

marelee responded

No relation to Jay by the way

Oct 10, 2022 -

Ourisman Tri-State Subaru responded

This feedback means a lot to us! Thank you for choosing Matt Slap Subaru and for sharing your kind words about Jay and Serena. Drive safely until we see you next!

October 08, 2022

Fast courteous service. Coffee waiting for me and a comp car wash. First service since purchase. A tad pricey for oil change and tire rotation but isn’t everything? More

by don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick V
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Ourisman Tri-State Subaru responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Matt Slap Subaru team. With regard to the rest of your review, we do strive to keep our prices competitive, and I would be happy to speak with you to see what more I can do to address this feedback. If you are willing, please feel free to reach out. Best, Fahed Alkaye - Service Manager - 888-418-2820

September 20, 2022

Easy NO PRESSURE salesperson. Vehicle price was proper! Jay Brown was very easy and very likeable. They do go for the extra mile! More

by wbanasan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Ourisman Tri-State Subaru responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Jay and the Matt Slap Subaru team. Drive safely, and we hope to see you back again down the road!

September 16, 2022

One could say that Nick was "just doing his job," but he was very pleasant and courteous when I entered the department and was the same when I returned to pick up my vehicle. He explained all the services t More

by tadawes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick V
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Ourisman Tri-State Subaru responded

We are happy to see that Nick went above and beyond to make your experience a great one! Thanks for supporting Matt Slap Subaru and we'll see you next time!

August 30, 2022

From check-in to picking up my car, every employee I encountered was attentive, communicative, and went out of their way to provide the service I needed. More

by harpernoreen097
Recommend Dealer
Yes
Employees Worked With
Nick V
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : morning driver (name?) and Ron
Aug 30, 2022 -

Ourisman Tri-State Subaru responded

This is the kind of feedback that lets us know we're making all the right moves. Thanks so much for choosing Matt Slap Subaru. Have a great day!

...
6
...