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Ourisman Tri-State Subaru
Newark, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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FANTASTIC PLACE TO DO BUSINESS Matt S. was very knowledgeable with all the features of the Subaru, which he took the time to explain the operations of this features until my wife an Matt S. was very knowledgeable with all the features of the Subaru, which he took the time to explain the operations of this features until my wife and I understood them. Very professional looking and business manner. More
Fast easy and friendly purchase of a pre owned truck I found the truck I was looking for on car gurus and Carol the internet coordinator was very helpful to answery questions and send additional photos. I found the truck I was looking for on car gurus and Carol the internet coordinator was very helpful to answery questions and send additional photos. Once we arrived on the lot Glenn was friendly and helpful. This was a very quick and easy purchase. More
Purchase of 2018 Subaru Crosstrek Best car shopping experience ever! I had poor car shopping experiences in the past at other dealerships, so my expectations were that I would be hassl Best car shopping experience ever! I had poor car shopping experiences in the past at other dealerships, so my expectations were that I would be hassled and/or nickel & dimed. Glenn Russell was friendly and honest. He showed me the specific vehicle that I was interested in, and explained to me the different options, as well as what was available. He wasn't pushy or elusive, he was knowledgable and straightforward. He even got the vehicle that I wanted in a different color transferred the very next day. He was kind and funny, which made my experience very comfortable. Thank you Glenn!! More
Excellent Service Glenn Russell was a fantastic person to work with. He was honest, friendly and patient with us while we made a decision. Both my husband and I appreci Glenn Russell was a fantastic person to work with. He was honest, friendly and patient with us while we made a decision. Both my husband and I appreciated the fact that Glenn did not pressure us into purchasing. He listened to our needs and concerns. I would definitely recommend him. More
PURCHASE OF NEW OUTBACK We were greeted by Collin Russell who was courteous, professional and informative. Collin was very knowledgeable and accommodating through the entire We were greeted by Collin Russell who was courteous, professional and informative. Collin was very knowledgeable and accommodating through the entire sales process. We were given a tour of the facility. After the sale, Collin reviewed the various features of the interior and exterior of my new car in detail. Our entire purchase experience was AWESOME!!! Thank you Collin!!! More
Purchase of 2018 Subaru Outback This was probably the most positive car buying experience I've ever had thanks to Glenn Russell. I had obtained an internet price from Tucker before This was probably the most positive car buying experience I've ever had thanks to Glenn Russell. I had obtained an internet price from Tucker before arriving at the dealership where I was greeted by Glenn. He was friendly and courteous and eager to make car buying experience as simple and satisfying as possible. He was knowledgeable, experienced and thoroughly discussed the features and options on the Outback I had been looking at. I felt that both the purchase price of the new Outback and the price of my trade-in were very fair and my many questions were quickly answered. I never felt pressured and never had to endure the games common at other dealerships. The rest of the staff I encountered were friendly and very helpful. Matthew Stern did an outstanding job of reviewing all of the electronics that I would be dealing with on my new Outback. Great customer service from all. If someone wants a great deal on a new Subaru, ask for Glenn. More
Glenn Russell is wonderful Replaced my total loss forester with extensive help and research by Glenn. Although I was very upset with dealing w accident he made things as easy as Replaced my total loss forester with extensive help and research by Glenn. Although I was very upset with dealing w accident he made things as easy as possible. Thank you, Glenn More
Great sales experience Coming in I did not know what to expect but glenn Greg and Chris were absolutely great , low pressure great selection and fast service all in a comfor Coming in I did not know what to expect but glenn Greg and Chris were absolutely great , low pressure great selection and fast service all in a comfortable showroom More
Great experience We came in looking for a good deal on a used Subaru. What we got was a great deal on a low mileage Outback! Glenn was very attentive to our needs and We came in looking for a good deal on a used Subaru. What we got was a great deal on a low mileage Outback! Glenn was very attentive to our needs and even scored us a spare key! I can't imagine a better buying experience. More
excellent We went there to preview the Ascent and we test drove the Cross trek and Forester. We were looking for a car our son could drive to school in New Yor We went there to preview the Ascent and we test drove the Cross trek and Forester. We were looking for a car our son could drive to school in New York. We ended up buying the Forester. We got there around 1:30 in the afternoon and we left at 5:30 pm with our new car! Very friendly staff and atmosphere. Glen is a really nice salesman and patiently answered all of our questions. More