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Ourisman Tri-State Subaru

Newark, DE

4.6
695 Reviews
Matt Slap Subaru is where drivers from Delaware, Northern Maryland, Southern Pennsylvania and Southern New Jersey go for their next New or Used Subaru vehicle. Our selection of New Subaru Forester, Legacy, Outback, Impreza, XV Crosstrek and WRX models is outstanding. Whether you're starting your search for a vehicle or looking to take a test drive, our automotive experts are available to answer any questions you may have and assist in your search for the vehicle that best fits your needs and budget.
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255 E Cleveland Ave

Newark, DE

19711

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Showing 695 reviews

December 21, 2018

customer relationship I just purchased a Toyota camry Ron B. was the sales rep ron made myself and my family feel like family no pressure and did everything he could to fac More

by george88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mooney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Montelongo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron B.
Dec 21, 2018 -

Ourisman Tri-State Subaru responded

Thanks so much George88 for the positive review! We are glad to hear you had an amazing experience with Ron. We look forward to assisting you in the future. Sincerely, Eve Slap, Owner

December 14, 2018

Quick & Painless Looking for a new car is worse than going to the dentist in my view, but what a delightful & refreshing experience I had with Chris, Laura & Greg ar M More

by L. Hurley
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hart-Siano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg in Finance (dont know last name), Mary T.
Dec 17, 2018 -

Ourisman Tri-State Subaru responded

L. Hurley, thank you for the 5 star rating! Thank you for choosing Matt Slap Subaru and we greatly appreciate your business! Enjoy your new Outback! Sincerely, Eve Slap, Owner

December 07, 2018

New car purchase I was in the market for a new vehicle for some time, and had a few frustrating experiences at different dealers. Ron made the new car buying experienc More

by iwilkes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron B.
Dec 07, 2018 -

Ourisman Tri-State Subaru responded

Iwilkes - we appreciate the 5 star rating! Thank you for choosing Matt Slap Subaru, and we look forward to your next visit! Sincerely, Eve Slap, Owner

November 09, 2018

No Stress Car Buying at it's Finest Before purchasing my new Forester, I knew Matt Slap was the dealership for me. I had talked to friends and family before even walking into the dealers More

by Dustin Moore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Montelongo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron B.
Nov 09, 2018 -

Ourisman Tri-State Subaru responded

Thank you for the 5 Star Rating, Dustin! We truly appreciate that you took the time to let everyone know of your pleasant car buying experience with Ron and the staff here at our dealership. We hope to see you again soon! Sincerely, Eve Slap, Owner

November 06, 2018

Absolute Pleasure To Do Business With Mark and everyone else at Matt Slap Subaru (especially Mary T.!) were an absolute pleasure to do business with. With Mary and then Mark's help, buyin More

by ChanningW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Montelongo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary T.
Nov 07, 2018 -

Ourisman Tri-State Subaru responded

ChanningW, thank you so much for the 5 star rating! Thank you for choosing Matt Slap Subaru, and we look forward to your next visit! Sincerely, Eve Slap, Owner

November 02, 2018

Best car Buying Experiences Ever It is always a daunting experience when buying a car. High pressure sales techniques, never knowing if you got a "fair" deal, etc. Not the case with m More

by hcgman2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Hart-Siano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Ourisman Tri-State Subaru responded

Thank you for the 5 Star Rating - we truly appreciate that you took the time to let everyone know of your pleasant car buying experience with Laura and the staff here at our dealership. We hope you enjoy your new car and wish you the best - Happy Motoring! Eve Slap, Owner

October 30, 2018

Very Professional Clean, organized and efficient! Designed to make the entire experience comfortable! Extremely friendly and knowledgable people working here. No stre More

by Darrenl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Montelongo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susanna Smith
Oct 30, 2018 -

Ourisman Tri-State Subaru responded

Darrenl - we appreciate the 5 star rating! Thank you for choosing Matt Slap Subaru, and we look forward to your next visit! Sincerely, Eve Slap, Owner

October 22, 2018

Superb Subaru Service from Ron Brzezicki I walked into the dealership and was interested in leasing a 2019 Subaru Forrester. The sales reps seemed friendly but only Ron Brzezicki jumped out More

by Humpback07!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron B.
Oct 23, 2018 -

Ourisman Tri-State Subaru responded

We appreciate you taking the time to leave us this 5 star review, Humpback07! We are glad that you found your experience to be a great one at Matt Slap Subaru and we hope you choose us again! Best, Eve Slap, Owner

September 22, 2018

Incredibile Experience I worked with Laura on the purchase of a 2019 Ascent and I could not be more pleased with the experience. Her knowledge and professionalism are secon More

by SMONTAGNO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Montelongo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hart-Siano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary T.
Sep 24, 2018 -

Ourisman Tri-State Subaru responded

Thank you SMONTAGNO for the 5 Star Rating- we appreciate your feedback and are happy to hear that Laura, Chris and Mary took good care of you with the purchase of your 2019 Ascent. Best of luck with your new vehicle! Eve Slap, Owner

September 19, 2018

Since 2013 Service Center and new car purchase 9-15 Because of our experience in 2013 we returned last week to buy our new 2018. Once again we were treated with professional service from a dedicated te More

by Therese frances 139
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Montelongo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debbie-instructions -A+, Ron B.
Sep 20, 2018 -

Ourisman Tri-State Subaru responded

Thank you Therese Frances for the 5 Star Rating and the loyalty to Matt Slap Subaru! We appreciate the recommendation as well! Happy Driving! Eve Slap, Owner

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