Ourisman Tri-State Subaru

Bought a car Glenn was very helpful and professional. Did his best to accommodate our schedule. Helped us out without pressuring us to get the sale. It was a good Glenn was very helpful and professional. Did his best to accommodate our schedule. Helped us out without pressuring us to get the sale. It was a good experience More

First car ever! Glenn Russel made this a wonderful experience from start to finish. My first time leasing a car was made worry free by his expertise and care. It feel Glenn Russel made this a wonderful experience from start to finish. My first time leasing a car was made worry free by his expertise and care. It feel grateful to have worked with such a well-versed and attentive salesman and felt welcomed by everyone there. More

Way to go !!!!! Many thanks to Glenn Russell and Chris Mooney for giving me a great deal on a great Jeep .Thry really go the extra mile to make you happy Many thanks to Glenn Russell and Chris Mooney for giving me a great deal on a great Jeep .Thry really go the extra mile to make you happy More

Like joining a family I have bought two cars from Matt Slap. Both experiences were excellent. I felt less like I was buying a car and more like I was joining a family. Eve I have bought two cars from Matt Slap. Both experiences were excellent. I felt less like I was buying a car and more like I was joining a family. Everyone there exceeded my expectations and truly went the extra mile to help make both buying and servicing experiences as good as they can be. I highly recommend this dealership both for buying, and for servicing Subaru’s and other makes of vehicles. More

Quick and easy Filled out an application online for financing and went in after I was approved. Was driving away in my new car an hour and a half later. Glenn and Filled out an application online for financing and went in after I was approved. Was driving away in my new car an hour and a half later. Glenn and Chris were so friendly and informative, they made my first dealership experience great. They even made it super easy for me to back out of the extended warranty a few days after purchase. Glenn was extremely responsive also, I never had to wait for an answer to an email or call. Amazing Salesman! More

Dishonest Dealer - Avoid Last week I went to this dealer with a tire issue. They came back telling me that there was a nail in 1 tire in a place that was irreparable and that Last week I went to this dealer with a tire issue. They came back telling me that there was a nail in 1 tire in a place that was irreparable and that two of the tires were worn and needed to be replaced. Additionally, they told me my brake fluid was in critical condition, needed to be replaced and that my brakes were at 10 mm (brand new). I had been to the same deal 2 months prior, they told me my brakes were half worn (6 mm), and the fluid needed to be replaced. At that time I had the fluid replaced (for a cost of $98). When I questioned the dealer about this at first they said it must not have been a "full flush" then they said the mechanic must have simply not have actually look at the brakes (brakes also don't grow 4 mm). For this sage advice and a test drive they charged me $60. After I took the car to a different place they inspected the tires and found THERE WAS NO NAIL. They also lied about the wear of the tire! They lied! again! This dealer lied to me about 3 separate issues! Do not go back to this dealer. They cannot be trusted. More

Glenn was a great salesman, as usual. We loved our experience at Matt Slap, Glenn let us think out loud and we figured everything out one step at a time. We will definitely be back. We loved our experience at Matt Slap, Glenn let us think out loud and we figured everything out one step at a time. We will definitely be back. More

Amazing Customer Service Glenn went out of his way to accommodate our schedule and gave us the best possible service. He allowed us to test drive multiple cars and helped us u Glenn went out of his way to accommodate our schedule and gave us the best possible service. He allowed us to test drive multiple cars and helped us understand the differences and every possible option. Overall, the team there never pressures you and is incredibly friendly More

Excellent and Clear Very helpful and polite, helped explain different options and broke down the various costs in a clear, easy to understand way. Made negotiating and co Very helpful and polite, helped explain different options and broke down the various costs in a clear, easy to understand way. Made negotiating and comparing prices very easy and comfortable for a first time new car buyer. Completely stress free! More

Could not be better I have been buying cars for 60 years and my experience at Matt Slap Subaru has renewed my faith that there are reputable, honest, and sincere helpful I have been buying cars for 60 years and my experience at Matt Slap Subaru has renewed my faith that there are reputable, honest, and sincere helpful people still in the business. My salesperson, Susanna Smith, answered every question, demonstrated the vehicle and its functions clearly, and lastly, was the most sincere and friendly salesperson that I have EVER met. Greg, the sales manager, was also very courteous, and along with Susanna, exerted NO sales pressure at any time. Lastly, Debbie Dougherty, the delivery technology specialist, further demonstrated every button, dial and re-out that there was in the car. All in all, a truly pleasurable experience along with a great vehicle. DR. John R. Castiglioni. More