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Ourisman Tri-State Subaru
Newark, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Brought in STI for brakes and left with a brand new STI No complaints with the service team. I had to call a few times to get the pricing info figured out, but was able to get the car in with no issues and No complaints with the service team. I had to call a few times to get the pricing info figured out, but was able to get the car in with no issues and was provided a rental/loaner vehicle the same day. While the vehicle was in the shop for routine maintenance/brake replacement, I was able to speak with a salesman who assisted in finding the vehicle I was looking to purchase and come to an agreement with the new vehicle purchase. More
Awesome experience! I had a great experience buying my first car at Matt Slap! Collin was very friendly, knowledgeable, and professional. The whole process went very smoo I had a great experience buying my first car at Matt Slap! Collin was very friendly, knowledgeable, and professional. The whole process went very smoothly and he helped me get exactly what I wanted. More
Wonderful Experience I purchased a vehicle from Matt Slap Subaru last weekend. I had an awesome experience. Our salesperson, Jeremy Heydemann, was exceptional. We love ou I purchased a vehicle from Matt Slap Subaru last weekend. I had an awesome experience. Our salesperson, Jeremy Heydemann, was exceptional. We love our new Subaru! More
Great experience Thank you Jeremy Heydemann for making the purchase of my new outback an enjoyable one. Not only that but it was an added bonus to have the trade of my Thank you Jeremy Heydemann for making the purchase of my new outback an enjoyable one. Not only that but it was an added bonus to have the trade of my car paid in timely manner and plates before temporary expired. No pressure ! Just fun! More
Easy and fun I worked with Mark Fox, who made the buying experience easy and fun for me and my 3 year old. 3rd car from Matt Slap! I worked with Mark Fox, who made the buying experience easy and fun for me and my 3 year old. 3rd car from Matt Slap! More
Ron Brzezicki Excellent Sales Representative My Sister & I stopped at the used car lot of Matt Slap Subaru about 3 weeks ago. I wanted to look at a used Subaru. As we got out of the car, Ron hap My Sister & I stopped at the used car lot of Matt Slap Subaru about 3 weeks ago. I wanted to look at a used Subaru. As we got out of the car, Ron happened to be walking around the lot & asked if he could help, I told him I was interested in seeing a Used Outback 2012/2013. I decided it wasn't for me. Ron gave me his card.About a week later, I was looking for a Toyota Rav4 Limited & 1 was at Matt Slap Subaru. We headed over & having liked Ron's approach the 1st time, called him. Ron had it right out front for us. He went with us on a test drive and explained different features and answered all our questions. When we got back, I said I wanted the car. I left that day, in my shiny red 2013 Rav4 Limited! I would Highly Recommend Ron Brzezicki to anyone wanting excellent customer service when buying a car, new or used! His knowledge & customer service can't be beat! More
First time Subaru purchase Glenn Russell was very knowledgeable about the features of the Subaru Forester. The owners of the vehicle are retiring and wanted a car that would la Glenn Russell was very knowledgeable about the features of the Subaru Forester. The owners of the vehicle are retiring and wanted a car that would last and have safety features needed for aging drivers. Glenn reviewed all the safety features in great detail and additional features of the lumbar support and ease in entering and exit the car which will be needed in the future. The app to locate the vehicle in a parking lot was a fantastic bonus! The sale went smoothly. We were also able to use the Philadelphia Horticultural Society VIP discount plan which was another incentive to get a Subaru. More
Helpful, friendly, no pressure experience Laura was terrific in guiding me through my first solo car purchase experience. I came in knowing what I wanted and she helped me find the perfect veh Laura was terrific in guiding me through my first solo car purchase experience. I came in knowing what I wanted and she helped me find the perfect vehicle that exceeded my expectations. She was also very helpful in teaching me about all the car features and making sure I was comfortable using them, even kindly following up to see if I had questions. Highly recommend working with Laura! More
Used car purchase Recently went to Matt Slap Subaru to purchase a used car. It was great service from the sales department and everyone I spoke with was very personabl Recently went to Matt Slap Subaru to purchase a used car. It was great service from the sales department and everyone I spoke with was very personable. Minimum time waiting for the whole process to be complete and was even provided a tour of the service area for future visits. All in all a very enjoyable car buying experience! I would recommend Matt Slapp Subaru for new or used car buying. More
Company Car Purchase Jeremy was very through and helped me with my set up. He is excellent at his job and very helpful. I would recommend his to others -very friendly an Jeremy was very through and helped me with my set up. He is excellent at his job and very helpful. I would recommend his to others -very friendly and knowledgeable... More