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Ourisman Tri-State Subaru

Newark, DE

4.6
695 Reviews
Matt Slap Subaru is where drivers from Delaware, Northern Maryland, Southern Pennsylvania and Southern New Jersey go for their next New or Used Subaru vehicle. Our selection of New Subaru Forester, Legacy, Outback, Impreza, XV Crosstrek and WRX models is outstanding. Whether you're starting your search for a vehicle or looking to take a test drive, our automotive experts are available to answer any questions you may have and assist in your search for the vehicle that best fits your needs and budget.
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255 E Cleveland Ave

Newark, DE

19711

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Showing 695 reviews

May 29, 2019

Very Fair Deal We were using a program that makes car buying less complicated & they were one of the participants. They did an excellent job helping us to obtain th More

by ChuckP
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2019 -

Ourisman Tri-State Subaru responded

ChuckP, Thanks for your feedback. Have a great weekend! Sincerely, Eve Slap, Owner

May 29, 2019

Purchase Subaru I was in to purchase Forester worked with Jeremy Heydermann, knowledge was great, service was excellent .Jeremy was polite and did everything to meet More

by Pknoll1173
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Cramer, Larry Kidd, Jeremy Heydemann
May 31, 2019 -

Ourisman Tri-State Subaru responded

Thanks so much for your review! We are happy to hear you had a great car buying experience with us! Thank you for choosing Matt Slap Subaru. Sincerely, Eve Slap, Owner

May 25, 2019

Excellent service I went in today looking for a new car and met Jeremy Heydemann He was very nice, knowledgeable, and great to work with. I had a great experience at ma More

by Sharter19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Heydemann
May 28, 2019 -

Ourisman Tri-State Subaru responded

Hi Sharter19, Thank you so much for being a loyal customer! We greatly appreciate it! Jeremy is an outstanding employee & we are lucky to have him on our team. Thank you for shopping at Matt Slap Subaru! Congratulations on your new vehicle! Sincerely, Eve Slap, Owner

May 23, 2019

Very nice experience Very friendly, nice, and competent. We came from Rehoboth to Matt Slap since they had a Forester coming in that was the color we wanted. My experience More

by sheilaforester
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2019 -

Ourisman Tri-State Subaru responded

Thank you for your positive feedback, Sheila. Our team really appreciates your kind words, as well as your business with us! We hope that you're enjoying your new vehicle! Sincerely, Eve Slap, Owner

May 22, 2019

Out of Town Buyer Glenn Russell made purchasing my first car a great experience! He helped explain and answer all of my questions. In addition, he handled conversing wi More

by eevankovich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Glenn Russell
May 23, 2019 -

Ourisman Tri-State Subaru responded

Thank you for the positive review, as well as the positive recommendation! We are very glad to hear that Glenn was able to make the process as easy as possible for you. Congratulations on your new vehicle and have a great day! Sincerely, Eve Slap, Owner

May 22, 2019

This place is a class act Having purchased two Subaru’s In the past from Matt Slap, I wanted another and drove from Lewes Beach to Newark just to purchase from this business. V More

by BethP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron B.
May 23, 2019 -

Ourisman Tri-State Subaru responded

Hi Beth, thank you for your continued business and your loyalty; we truly appreciate it! We look forward to your next visit! Sincerely, Eve Slap, Owner

May 19, 2019

Purchased Vehicle We first met with Ron Brzezicki and was very helpful in making our decision to target the Forrester. We purchased via Jeremy Heydeman. The purchase wa More

by Ed
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Laura Hart-Siano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debbie Dougherty, Ron B., Jeremy Heydemann
May 21, 2019 -

Ourisman Tri-State Subaru responded

Hi Ed, We greatly appreciate your 5 star review! Ron & Jeremy are both outstanding employees & we are honored to have them on our team. Thank you for choosing Matt Slap Subaru! Congrats on your new Forester! Sincerely, Eve Slap, Owner

May 18, 2019

Great Jeremy was a great salesman. He wanted to sell a car! Debbie was wonderful for showing and explaining tech. The whole experience was very good. More

by Dingo
Recommend Dealer
Yes
Employees Worked With
Debbie (tech), Jeremy Heydemann
May 20, 2019 -

Ourisman Tri-State Subaru responded

Hi Dingo, Thanks for your feedback! We are happy to hear you enjoyed your visit. Thank you for visiting Matt Slap Subaru. Sincerely, Eve Slap, Owner

May 17, 2019

Great experience My experience at Matt Slap Subaru was amazing. My salesperson, Jeremy H., was personable, authentic and NOT pushy. I purchased my previous vehicle a More

by Subaru family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Montelongo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Heydemann
May 20, 2019 -

Ourisman Tri-State Subaru responded

We are very happy to hear you had an amazing experience at our dealership! Jeremy is a great employee & we are honored to have him on our team. Thank you for choosing Matt Slap Subaru. Sincerely, Eve Slap, Owner

May 13, 2019

2019 Forester Lease From my first day in checking out the vehicle I wanted to the date of the lease signing I was treated very well and Ron Brezezicki was very helpful as More

by First Forester
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debbie, Greg and Sales Mgr, Ron B.
May 14, 2019 -

Ourisman Tri-State Subaru responded

Thank you so much for taking the time to tell us about your visit. At Matt Slap Subaru, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. Enjoy your new vehicle! Sincerely, Eve Slap, Owner

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