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Ourisman Tri-State Subaru
Newark, DE
695 Reviews
Matt Slap Subaru is where drivers from Delaware, Northern Maryland, Southern Pennsylvania and Southern New Jersey go for their next New or Used Subaru vehicle. Our selection of New Subaru Forester, Legacy, Outback, Impreza, XV Crosstrek and WRX models is outstanding. Whether you're starting your search for a vehicle or looking to take a test drive, our automotive experts are available to answer any questions you may have and assist in your search for the vehicle that best fits your needs and budget.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 695 reviews
December 18, 2021
They have always been courteous & honest with me. I would recommend them to anyone. My next vehicle will come from them as well. I know some of the prices can get a little on the high side but you get qualit recommend them to anyone. My next vehicle will come from them as well. I know some of the prices can get a little on the high side but you get quality & knowledge with that. Those qualities aren't cheap anywhere. I keep my vehicle running at a top level when I can. Sometimes I miss things or might not even know something was needed. They help with that. I really appreciate them & look forward to doing business in the future. Thx Team!!! More
by jbetch02
December 16, 2021
Very pleased with our experience! No pressure sales, super fast delivery! No haggling. I’d shop here again! Mark Fox was an excellent salesperson. super fast delivery! No haggling. I’d shop here again! Mark Fox was an excellent salesperson. More
by Localmtbguy
December 16, 2021
Everyone at this dealership is very professional, courteous and more than willing to do little extra things that I might request. Couldn't be happier with their service. courteous and more than willing to do little extra things that I might request. Couldn't be happier with their service. More
by dbaylis
Employees Worked With
December 08, 2021
Excellent staff. Very friendly, helpful and knowledgeable of their jobs and and their products. Highly recommend knowledgeable of their jobs and and their products. Highly recommend More
by Billwroten
December 08, 2021
The entire team was courteous and professional. They called to tell me the car inspection was going to be longer than expected. And when they called back with the results, they explained the services, called to tell me the car inspection was going to be longer than expected. And when they called back with the results, they explained the services, cost and timeline. They didn't try to hard sell us a service we chose not to take but did mention they would be competitive on cost. All in all a very good experience. I would use them again if my Forester needs more service. More
by Weezy
Employees Worked With
Clyde,
December 04, 2021
Poor communication, not ready for appt, (part not there), excessive waiting time, no apologies, all new employees not trained. excessive waiting time, no apologies, all new employees not trained. More
by jack.kuszyk
December 01, 2021
The service department didn’t apply a $25 coupon to our service. We called twice and asked for a call back and never got a call. Still waiting for the call back. service. We called twice and asked for a call back and never got a call. Still waiting for the call back. More
by Blue Dodger
Employees Worked With
Cecil
