Ourisman Tri-State Subaru

Waited 90 minutes for oil change and tire rotation. Was told I need anew battery so I have to come back. This will be #4!!! Waiting for call back. Was told I need anew battery so I have to come back. This will be #4!!! Waiting for call back. More

We've used Matt Slap Subaru for 3 car purchases/leases, and we've always found everyone to be professional, warm, thorough, and fair. Shout-out especially to Colin Russell. and we've always found everyone to be professional, warm, thorough, and fair. Shout-out especially to Colin Russell. More

Personable, intelligent, fun, gets the customer what they want, quality and quantity, good listeners, explain well want, quality and quantity, good listeners, explain well More

Nice place with great customer service. I am from out of town so not regular customer. Efficient and quick service. I am from out of town so not regular customer. Efficient and quick service. More

Took my car for repairs got it back in worse condition-test before going home condition-test before going home More

Christi and Ashley were extremely knowledgeable with the purchasing and operations of my new Subaru Legacy. purchasing and operations of my new Subaru Legacy. More

Service Department is generally easy to work with, thorough in their explanations and scheduling an appointment on one day’s notice was easy. thorough in their explanations and scheduling an appointment on one day’s notice was easy. More

We fervently bought a Used Impreza from Laura Hart-Siano, and we had another Excellent Experience. Six years ago we bought a new Legacy from her which our 1st Excellent Experience with Laura. Also, Chris Mon and we had another Excellent Experience. Six years ago we bought a new Legacy from her which our 1st Excellent Experience with Laura. Also, Chris Mongtelongo was very helpful with all of the Financing Details. If you go to Matt Slap Subaru you should ask for Laura. You won’t be disappointed! More

Jay Brown (Matt Slap salesman) has kep in touch with me for I think a couple of years, never pushy but always listened & actually heard what I said & remembered, I finally ordered a new Outback & Jay kept for I think a couple of years, never pushy but always listened & actually heard what I said & remembered, I finally ordered a new Outback & Jay kept me informed about every step so delivery date was no surprise. Chris in finance was great & easy to work with & he presented us numerous options that could work for us. Tiffany gave the patient & kind help we needed in order to drive our new car home safely! I have even called her already for help. Jay gave us a tour of the dealership & what to expect when we service our car. We were given extra key rings, a t-shirt & encouraged to call anyone anytime with any question. Since we’ve picked up our car Jay has already called to check on how we are liking the car & if we have any questions. This is not a cliché but I am truly happy I made the choice to buy my new outback at Matt Slap Subaru, Without a doubt everyone has been terrific even before I made the purchase. Oh & one more thing... my husbands cell phone was out of charge & another kind person loaned us their charger. A super great group all around at Matt Slap!! Yes, I know I didn’t want advertising on my car but I will tell everyone about the great care & service we received at Matt Slap Subaru. Driving my new car is even better than I remembered when I drove my previous Outback. It handles very well, is a quiet smooth ride. And even though if I had the choice I would have picked a different leather color than the brown, the seats are much more comfortable than my previous leather interior & I’m really enjoying the ride!! More