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Ourisman Toyota 40
Edgewood, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I did my initial searching on the web, and had a specific car in mind. Norm knew the Prius I was talking about, and we were soon on the road with a test drive. I was very impressed with the handling of the car in mind. Norm knew the Prius I was talking about, and we were soon on the road with a test drive. I was very impressed with the handling of the car, and Norm answered all my questions as well as anticipating the ones I hadn't voiced yet. The financing protocol went smoothly. I got the car I wanted, at a price that was unbeatable. More
Bill Murphy was a pleasure to work with. My wife and I hate the car buying process, but Thompson Scion used car lot made our experience pretty painless. In fact if we were too relocate we even discussed c hate the car buying process, but Thompson Scion used car lot made our experience pretty painless. In fact if we were too relocate we even discussed coming back to the area just to purchase from these guys. More
Chuck Jenkins is very friendly and he made feel relaxed. I got the car I wanted at the right price and the perfect color. This is my second Toyota; when the time comes for a new car, I will come to Thompson I got the car I wanted at the right price and the perfect color. This is my second Toyota; when the time comes for a new car, I will come to Thompson for a third Toyota. More
Kevin is a very honest and helpful salesperson. He ensured that I was informed well before making any decisions. I bought two cars at this dealership over past 2 months both with the help of Kevin. I ensured that I was informed well before making any decisions. I bought two cars at this dealership over past 2 months both with the help of Kevin. I recommend Kevin without any reservation to any one who is visiting this dealership to make their trip worthwhile. Thanks Kevin More
I decided to buy a new Toyota, FJ Cruiser from Thompson Toyota with "Texas" Greg, because they maintain an excellent level of professionalism during my car buying experience. Toyota with "Texas" Greg, because they maintain an excellent level of professionalism during my car buying experience. More
My experience at Thompson Toyota was the best I have ever had, the entire team was friendly and the customer service from Mark Rinehart was excellent, he worked with me to get my new 2013 Corolla and made su had, the entire team was friendly and the customer service from Mark Rinehart was excellent, he worked with me to get my new 2013 Corolla and made sure my payments were I wanted them. I have never felt that confident in a vehicle purchase as I did with this one. The car was ready and very clean when I arrived to pick it up, the paperwork was quick and easy with no problems. I will continue to be a Thompson customer! More
When you walk in to most dealerships, you expect to endure the ongoing back and forth battle with pricing, at Thompson, our car buying experience was not like that. DeeJay Johnson took excellent care endure the ongoing back and forth battle with pricing, at Thompson, our car buying experience was not like that. DeeJay Johnson took excellent care of us, with real concern for what we wanted. She is a genuine professional who made us feel welcomed, valued and of utmost importance throughout the whole transaction and continued to do so still today. More
I would like to acknowledge the hard work by MS Deejay I would like to acknowledge the hard work by MS Deejay Johnson who supported me buying my third car from Thompsons Toyota yesterday. I have always I would like to acknowledge the hard work by MS Deejay Johnson who supported me buying my third car from Thompsons Toyota yesterday. I have always received excellent customer service from MS DEEJAY Johnson my sales consultant. She is always nice, answer all my questions, Professional yet understanding and friendly. She always guided me with right advices, choices and options. Great thing is I never felt pressured to buy anything for the sake of just buying a car or where they don’t make false promises and end up feeling like I was getting ripped off. I got little more than what I paid for and I am currently enjoying this thought. MS Deejay was always courteous, listen to my needs, state the expected cost according to our car needs, escort me to my vehicle and welcome questions no matter when I call or come to this dealership. One of the other things I was impressed with was the team work that I saw MS Deejay’s communication with Mr. Matt Filing Sales Manager back and forth making sure the vehicle matches my family requirements. I noticed yesterday while MS Deejay answering all my questions and in fact we were filling up the paper work Mr. Matt Filling Sales Manager was working my numbers with Deejay for used car and they decided to offer me a great deal for the same price and I ended up buying myself a GRAND new 2013 Toyota Corolla at 0% instead of a used Toyota with 13K miles. I would recommend MS Deejay Johnson any time as she really does her homework once she finds out what you are looking for as a package for your family safety. Also just walk in and discuss with her if you need a certain type of a vehicle and I am sure she will be more than happy to take you for a test drive unlike once I went to Jerry’s Toyota and I was sitting with my wife waiting for sales consultant to show us cars for at least 20 minutes until the sales lady finishes conversation with her colleague. If I am paying for the vehicle then off course I want someone who cares about my needs and understands my requirements. In the end even you don’t buy the car at least you will not walk out of a guilt trip of wasting time in fact you will learn something new about Toyota from MS DJ. I would like to say BIG THANK YOU TO MS Deejay Johnson and off course every one who were involved from Thompson Toyota team, Matt Filling Sales Manager and Melissa Finance Manager you guys are doing a great job by making us happy. Your customer service is exceptional which will always keep coming back to you and stay customer for life. More
My husband and I were looking to upgrade our Sienna to get out of a headache from dealing with another dealership! From the first conversation with the online support all the way to the paperwork signing get out of a headache from dealing with another dealership! From the first conversation with the online support all the way to the paperwork signing was a GREAT experience! I knew exactly what I wanted which was out of my reach from a previous dealer and Chuck made sure we would get what we wanted at Thompsons. I never felt pressured into anything. Chad (financial) was great as well. He explained all of our options and made sure we got the lowest rate/ payment possible to be satisfied. Chuck helped me set up my Bluetooth and navigation in the new van and told me to call with any questions! My husband and I have bought multiple vehicles and I must say this was the most relaxed and efficient buying experience. We don't have hours to waste in dealerships being pushed around and that definitely did not happen here! They value your time and I walked away thinking, "Are we really done? That was too easy!" I would highly recommend Thompsons to anyone looking to purchase a new vehicle and Chuck and Chad were EXCEPTIONAL, More
I am a returning customer because of the great service and personal attention you are given at the dealership. Dee Jay provided the knowledge and comfort needed upon making the correct choice for my needs and personal attention you are given at the dealership. Dee Jay provided the knowledge and comfort needed upon making the correct choice for my needs. The support staff was also helpful and there was no pressure, just outstanding service. I will return again when Im ready to purchase another automobile. Thank You Thompson Toyota and Dee Jay More