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Ourisman Toyota 40
Edgewood, MD
479 Reviews
Ourisman Toyota 40 is here to serve you! We offer New, Used, & Factory Certified vehicles. We have an excellent selection for all budgets. We also offer a full parts & service department that has factory certified staff
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 479 reviews
April 10, 2019
Great service, annoying sales stalker There was a very pushy car insurance saleswoman who was pressuring everyone to let her have their personal information (name, address, birthdate, emai There was a very pushy car insurance saleswoman who was pressuring everyone to let her have their personal information (name, address, birthdate, email) so she could work up an insurance quote. I came in to have my car serviced, not buy insurance. She was aggressive and rude! More
by GardenGal
Employees Worked With
Kurtis Rampersad
December 22, 2018
Toyota frame replacement Ashley was my service advisor and is top notch. Had the frame replaced in my Tacoma and was handled perfectly. Kudos to the mechanic that replaced my Ashley was my service advisor and is top notch. Had the frame replaced in my Tacoma and was handled perfectly. Kudos to the mechanic that replaced my frame and to Ashley for handling everything professionally. Being a mechanic for over 50 years I immediately put the truck on the lift the next morning. Perfect job. Thank you to all involved. More
by Tacoma
Employees Worked With
RON FILLING
April 07, 2018
Absloutely Not Happy with dealership and not recommended My time is valuable just like everyone else. I am using Thompson Chrysler dealership since 2006 and never disappointed but this time I try Thompson To My time is valuable just like everyone else. I am using Thompson Chrysler dealership since 2006 and never disappointed but this time I try Thompson Toyota in Edgewood Maryland but not happy at all.I am also a business person and hate to pass negative regards but I was very disappointment. My credit rating and income is outstanding but the way they process my credit application totally wrong. From now on I will never go back to anyone of their dealership and will not recommend to any one. Today I went to Jones Toyota to buy same car less then 30 mins all my paper work done.Mr Thompson you lost valuable client :(. More
by yourboss
Employees Worked With
Tom McGeachy, Kevin Walker
November 09, 2017
Rav4 Purchase I am a return customer to Thompson Toyota. This is the second vehicle I have purchased there. I was so pleased with the knowledge, care and attention I am a return customer to Thompson Toyota. This is the second vehicle I have purchased there. I was so pleased with the knowledge, care and attention to my needs the first time, there was little doubt I would return. My salesperson both times was Kevin Walker. Kevin is a friendly and likeable man who treated me with respect and understanding. All of the support staff are very competent. I am pleased with the deal I got on my 2017 RAV4. If I should ever need a vehicle in the future, Thompson Toyota will be my first choice. More
by Bill
Employees Worked With
Kevin Walker
September 07, 2017
Outstanding service from my advisor I want to give a BIG shout out to my service dept., advisor Sharon Wyatt. I had a scheduled service check up and a recall fix on my Tacoma, a few wee I want to give a BIG shout out to my service dept., advisor Sharon Wyatt. I had a scheduled service check up and a recall fix on my Tacoma, a few weeks ago. Sharon greeted me as I pulled into the bay with a beautiful smile, she took my info and showed me to the waiting area. She keep me informed of the progress on my vehicle. In a short time, she told me everything was done, and went over everything with me. I look forward to my next service appt. J More
by Spencer Decoy
Employees Worked With
Sharon Wyatt
March 30, 2017
Awesome Service at Great Dealership My suburban had given out on me so my husband was on the hunt for a new car for me. We had check out several cars on our local car dealer's lot that w My suburban had given out on me so my husband was on the hunt for a new car for me. We had check out several cars on our local car dealer's lot that we normally shop for cars at, but the prices did not meet my demand. After spotting the beautiful Red Traverse on car dealers.com with a great price and great mileage, we decided to take an hour ride to Edgewood, Maryland. Thank God we did because we experienced great service from the start with Wayne Wesch, he noticed us admiring the car and from there everything went up hill. I can't tell you how grateful we are to have been able to walk away with a great car, great price, great experience, and great friendly-caring people. We loved this place so much we will be back to have our son purchase his car. And we will also recommend others to shop there just ask for Wayne Wesch he is an awesome sales consultant!! More
by Artisew
Employees Worked With
Wayne Wesch
March 18, 2017
Great experience, staff couldn't have been friendlier From the moment I stepped into Thompsons I was created with smiles and people who appeared to love their jobs. Matt the manager could not have been m From the moment I stepped into Thompsons I was created with smiles and people who appeared to love their jobs. Matt the manager could not have been more accommodating to find my perfect car. The salesman was very knowledgeable and showed me cars, cars, cars. I knew I wanted a Prius Four but was blown away by all the features of the 2017. Mark who wrapped up my sale, after less than 24 hrs start to finish, was friendly, knowledgeable and personable. Mary who went over the finances was clear to understand and very friendly. It actually was the best car buying experience I HAVE EVER HAD! THANK YOU ALL. I would highly recommend Thompsons to anyone shopping a Toyota. I got a great deal! More
by Pam Park
Employees Worked With
Mary, Matt Filling, Kevin Walker, Chuck Jenkins
November 22, 2016
Came in on a whim, but but ended up buying! After horrible experiences at local dealers nearby, we randomly stopped in to see a car we saw online. What we saw was not in our price range, but, af After horrible experiences at local dealers nearby, we randomly stopped in to see a car we saw online. What we saw was not in our price range, but, after talking to Ray Kramer the sales guy and George Evens the Sales Manager, we ended up leaving with a nice used Nissan Altima. While we LIKED the car, we weren't IN love with it. George ended up being the reason we bought. We knew a few mutual friends and one thing led to another. We ended up driving the car home for less than we had planned, and I fit rather well (huge deal) and the family fit. We had an issue WITH the car, but George took care of it and was a man of his word, going above and beyond. I would not HESITATE to send family to see him. More
by Mdoffroad
Employees Worked With
George Evans & Ray Kramer
August 27, 2016
5-plus years bad experiences Never, ever give them your email or phone number. The have been a pain for over 5 years. Blocking email does not help, they just go to another spam op Never, ever give them your email or phone number. The have been a pain for over 5 years. Blocking email does not help, they just go to another spam operation. They are currently using "eleadtrack.net". I did not buy from them this past time because of really bad sales practices. The time before that,I walked out after their third trip yo "the back room" (after making sure my wallet was still in my pocket.) I wouldn't trust them for anything! More
by Doc Ben
Employees Worked With
Whoever Mr. Thompson is.
July 03, 2016
Great Experience I just bought a 2015 Scion Tc from Dan Manzari yesterday after a week or so of bugging him about it. Not only was he flexible, knowledgable, and frien I just bought a 2015 Scion Tc from Dan Manzari yesterday after a week or so of bugging him about it. Not only was he flexible, knowledgable, and friendly, but when it was time to actually talk numbers he had the right answers and made the deal quick and non-stressful. It was a pleasure to work with him and I would definitely recommend this dealership. More
by mountain
Employees Worked With
Dan Manzari
