Ourisman Toyota 40
Edgewood, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 446 reviews
Brand new Highlander Texas Greg was extremely help and courteous when we came in the purchase our new Highlander. The whole experience was enjoyable and the Highlander its Texas Greg was extremely help and courteous when we came in the purchase our new Highlander. The whole experience was enjoyable and the Highlander itself exceeds our expectations. Great customer service when we came back to have a dealer optional part put on. Thanks Greg!!!! More
Exceeded our expectations. Chuck Jenkins was a perfect gentleman from start to finish. He was professional, knowledgeable, friendly, efficient, and respectful of our time and n Chuck Jenkins was a perfect gentleman from start to finish. He was professional, knowledgeable, friendly, efficient, and respectful of our time and needs. We highly recommend Thompson Toyota! More
Great car-buying experience Everyone was very friendly, helpful and knowledgeable. Paul was our salesman. He was so pleasant and acted as if every question was important and noth Everyone was very friendly, helpful and knowledgeable. Paul was our salesman. He was so pleasant and acted as if every question was important and nothing was too much trouble for him to take care of. He did everything possible to be of assistance to us and see that we were satisfied. The entire sales process was extremely smooth and easy. He took care of everything and explained every detail as we went along. Top notch salesperson! More
Enjoyable journey. An honest no BULL approach to buying my vehicle. Your salesperson, Chuck Jenkins, was forthright and made my wife and I comfortable during the process An honest no BULL approach to buying my vehicle. Your salesperson, Chuck Jenkins, was forthright and made my wife and I comfortable during the process. The cleanliness of your dealership as well as the lot were indicators of the care you take with your business. More
Very Professional Our salesman Brandon was very educated in the vehicle we purchased. He took the time to go over everything about the vehicle, he explained all its opt Our salesman Brandon was very educated in the vehicle we purchased. He took the time to go over everything about the vehicle, he explained all its options in a way we could understand. He even took the time to pair both of our phones to the new vehicle. More
Great Experience I took my Hyundai Sonota to Thompson Toyota in Edgewood for its 30,000 mile service. I was impressed with the overall experience. The staff was imf I took my Hyundai Sonota to Thompson Toyota in Edgewood for its 30,000 mile service. I was impressed with the overall experience. The staff was imformative on routine maintenance and did not add any additional services to inflate the total cost like many other dealerships in the area. The price was more than fair and I was in and out in less than an hour. I would recommend Thompson Toyota to anyone looking to buy/lease or service their car. More
BORDERLINE HARRASSMENT!!! My husband, daughter, and I purchased a car here last fall. It should have stopped here, but THESE PEOPLE CALL US EVERY DAY BOTHERING US trying to get My husband, daughter, and I purchased a car here last fall. It should have stopped here, but THESE PEOPLE CALL US EVERY DAY BOTHERING US trying to get us to sell our Toyota back to them. They claim a lame excuse of not having enough used cars. EVEN AFTER MANY TIMES OF TELLING THEM TO STOP CALLING AND BOTHERING US, THEY CONTINUE TO CALL AND BOTHER US! If you do not wish to be bothered day after day after day, DO NOT SHOP HERE!! THESE PEOPLE ARE RELENTLESS AND WE ARE CLOSE TO FILING A LEGAL CHARGE AGAINST THEM FOR HARRASSMENT. More
AWESOME is the only way to describe Kevin! He was extremely helpful and worked with me the whole time. Would definitely recommend Thompson and Kevin Walker! Thanks.... extremely helpful and worked with me the whole time. Would definitely recommend Thompson and Kevin Walker! Thanks.... More
Staff was very friendly and helpful , Mr Walker was very helpful and anytime I had a question or concern he was easy to get ahold of before and after the sale !! helpful and anytime I had a question or concern he was easy to get ahold of before and after the sale !! More
In a nutshell: Go to Thompson and ask for DeeJay Johnson. She is one in a million! DO IT!!! Professional, customer oriented, HONEST, high INTEGRITY and vehicular knowledge is outstanding! Thes Johnson. She is one in a million! DO IT!!! Professional, customer oriented, HONEST, high INTEGRITY and vehicular knowledge is outstanding! These are just a few words to describe DeeJay Johnson. I was on the verge of purchasing a car from Jones Toyota, but just had a gut feeling they weren't the dealer I should buy from. YELP ratings (Jones had very poor ratings on the sales, management and especially service personnel) confirmed my gut feeling. I found DeeJay through a web search of top sales people at Thompson Toyota. Thompson should be very careful to hold on to this representative! SHE IS A GEM! I trade cars every 3 years. Because of DeeJay I will return to Thompson! GIVE HER A RAISE OR BONUS, SHE DESERVES IT!! I called DeeJay and told her I wanted a new, 2014, Camry and told her my specs. I also told her I had a trade in and the amount I would accept for it. I advised her I was on my way from Bel Air. As I parked my car DeeJay was at my door, opening it for me, and greeting me as if I were to only customer in the world! She was genuine, pleasant, and cordial. You would have thought I was a family member. I have to admit to not having a high opinion of car sales personnel. DeeJay IS THE EXCEPTION. She has an exceptional personality, IS NOT, AND NEVER WAS, "PUSHY or overbearing. She had a car with my specs ready and we immediately went for a test drive while my trade in was being evaluated. We wound up going on three test drives as I was also interested in the Avalon. Her patience and vehicle knowledge is amazing. My choice made, DeeJay quickly worked with the Sales Manager to obtain the trade in value I needed, pricing of the Camry, and monthly payment that I needed. I drove off the lot with my new Camry, totally satisfied. That was on Thursday. I stopped by on Saturday morning for a minor gear shift question. DeeJay greeted me immediately and had the Service Manager there with her. Within five minutes (I do not exaggerate!) he solved the issue. On my way out I asked DeeJay about the pricing of adding a spoiler to my Camry. She said she would check it out and call me. That was at 10am. I got home at 7pm that night to find a message from her - timed at 10:25am - giving me the pricing on the spoiler...which I am going to purchase. SPECTACULAR customer service. More