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Ourisman Toyota 40
Edgewood, MD
480 Reviews
Ourisman Toyota 40 is here to serve you! We offer New, Used, & Factory Certified vehicles. We have an excellent selection for all budgets. We also offer a full parts & service department that has factory certified staff
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 480 reviews
January 15, 2021
Went to just look (!) and met Obryant. He had exactly the car we were looking for on hand (2021 RAV4 XLE) and with the options we wanted ! Decided to skip the rest of our options due to being offered by poor car we were looking for on hand (2021 RAV4 XLE) and with the options we wanted ! Decided to skip the rest of our options due to being offered by poor dealers and the fact we have had two sources (daughter and good friend) with great things to say about Thompson. Purchased it that afternoon. Great salesman - low key but right on top of things! More
by ssewell1721
Employees Worked With
Obryant Giles
August 25, 2020
Excellent Buying Experience! My husband and I were Excellent Buying Experience! My husband and I were looking for a specific new car. Internet salesperson, Hal Neat, did a great job of researching th Excellent Buying Experience! My husband and I were looking for a specific new car. Internet salesperson, Hal Neat, did a great job of researching their inventory and working up a preliminary deal for us. At the dealership, Salesperson, Andrew Wood, did a nice nice job of preparing all the sales documentation and the car itself. Finance Manager, Tony Cirincione did an extraordinary job closing the deal for us. Sales Manager, Matt Filling was instrumental working behind the scenes making sure our car buying experience was first rate. The dealership was clean, organized and we'll kept including all pandemic safety precautions. What a great dealership! What a great team! More
by Kmtruitt
Employees Worked With
Hal Neat, Matt Filling, Andrew Wood, Tony Cirincione
May 04, 2020
Took my minivan for a oil change and tire rotation I marked my tires with yellow crayon, it was raining ,the next day still same marks so I called and got some b.s. ,then i sent a email to them and t marked my tires with yellow crayon, it was raining ,the next day still same marks so I called and got some b.s. ,then i sent a email to them and they did not reply for 3 weeks now i got a email to call tony martin, I did and left a message still 2 weeks later no call More
by Patrickgregory5305
Employees Worked With
Kurt
March 07, 2020
I really liked Thompson until we had problems with the piece of crap that was sold to us. No one will call us back to fix. No problem throwing us into the vehicle though. I am so pissed piece of crap that was sold to us. No one will call us back to fix. No problem throwing us into the vehicle though. I am so pissed More
by Dnl20116
Employees Worked With
Mike, Also spoke to Jim Waters
September 05, 2019
new car purchase My wife and I visited a couple different Toyota dealerships and purchased our new 2019 Rav4 hybrid from Kevin Walker at Thompson Toyota. Kevin was ver My wife and I visited a couple different Toyota dealerships and purchased our new 2019 Rav4 hybrid from Kevin Walker at Thompson Toyota. Kevin was very professional and answered all of all questions. I am in the service / sales business and will highly recommend Kevin at Thompson Toyota to anyone looking to purchase a car. He is the best. More
by stuart frantz
Employees Worked With
Kevin Walker
July 24, 2019
Paint job did not match My Chevy truck was hit since I live inEdgewood I decided to take my truck to a local dealer for repairs. I have met the owners of Thomson’s on many o My Chevy truck was hit since I live inEdgewood I decided to take my truck to a local dealer for repairs. I have met the owners of Thomson’s on many occasions and was impressed with their commitment to the community so I decided to use them. When I went to pick my truck up the passenger side bed fender was painted a shade darker then the rest of the truck. They tried to tell me it was due to fading, but the entire truck was just repainted two years earlier. When I brought it to their attention they said it is what it is. More
by Cholt80811
Employees Worked With
Jd
April 26, 2019
Awesome Salesman Craig and Awesome service guy Greg I went and met with Craig and I told him what I wanted and what I didn't want and where I wanted to be price wise and boy did he deliver right on the I went and met with Craig and I told him what I wanted and what I didn't want and where I wanted to be price wise and boy did he deliver right on the first shot! SOLD! Easiest deal I have ever done. Greg in the Service Dept is awesome funny very customer oriented and very helpful. More
by Babybird
Employees Worked With
Craig and Greg
April 17, 2019
State Vehicle Inspection I took my new car for a state vehicle inspection. It takes a few hours but that is to be expected. All of the staff I encountered was very friendly. I took my new car for a state vehicle inspection. It takes a few hours but that is to be expected. All of the staff I encountered was very friendly. More
by EDN18
Employees Worked With
Marc Joseph
April 17, 2019
Great price and great experience! I had a great experience buying my new car at Thompson. My salesman, Dan Marcheski, had all the car's I wanted to test drive waiting in front of the I had a great experience buying my new car at Thompson. My salesman, Dan Marcheski, had all the car's I wanted to test drive waiting in front of the dealership. He was able to get me a great price on the new car and a great price for my trade in. I highly recommend Thompson and I highly recommend Dan Marcheski. More
by Tomrobin
Employees Worked With
Dan Marcheski, RON FILLING
