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Ourisman Toyota 40

Edgewood, MD

4.7
479 Reviews
Ourisman Toyota 40 is here to serve you! We offer New, Used, & Factory Certified vehicles. We have an excellent selection for all budgets. We also offer a full parts & service department that has factory certified staff
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1101 Business Center Way

Edgewood, MD

21040

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Showing 479 reviews

January 29, 2024

Cost of emergency service was more than expected. Thankful for their coupon offers that keeps me giving their business. Grateful to have key fob battery replaced after 15 years of usage. Labor charge More

by Chihuahuamom06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Ward
Jan 31, 2024 -

Ourisman Toyota 40 responded

Thank you!

January 29, 2024

Sales and Mr. Jackson were real easy to deal with, they knew what price range I was in and they did everything to help me get to that price and they made it happen More

by Clemroadman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Reddick
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Alcea
Jan 31, 2024 -

Ourisman Toyota 40 responded

Thank you!

January 26, 2024

Honest, straightforward, and no tricks. Worked with Kevin to secure a new Sienna at a very fair price. Other dealers I worked with in my area were not nearly as amicable or competitive as T More

by michaellmonaghan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Ourisman Toyota 40 responded

Thank you!

January 25, 2024

I need to revise my rating for this Service Center in order to give my Service Advisor an excellent rating. My rating is for Service Advisor Don Ward more than the Ourisman Service Center or Company. M More

by mrs_mckee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Ward
Jan 31, 2024 -

Ourisman Toyota 40 responded

Thank you!

January 25, 2024

This is my first time going to this Ourisman dealership for service. It was a very smooth and easy process. Kurtis, my service advisor, was great. He walked me through everything. My vehicle was done whe More

by cgetz410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurtis in the service department
Jan 31, 2024 -

Ourisman Toyota 40 responded

Thank you!

January 23, 2024

Clean, modern, spacious, conveniently located, helpful and attentive staff, good snack machine, explains service well. More

by pizzapizzAdaddy0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis and Michael
Jan 31, 2024 -

Ourisman Toyota 40 responded

Thank you!

January 18, 2024

I was extremely satisfied with the repairs completed by Ourisman Collision Center. Once parts were ordered, my vehicle was repaired promptly. Customer Service was wonderful!!😊 More

by Rocky Roads
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Geisendaffer- Estimator
Jan 20, 2024 -

Ourisman Toyota 40 responded

Thank you so much for your 5 star review!

January 17, 2024

Ben was helpful kind and professional. He was knowledgeable and created a 10/10 experience. No pressure. More

by DR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Cohen
Jan 20, 2024 -

Ourisman Toyota 40 responded

Thank you! Ben is great.

January 10, 2024

Professional staff, wants to ensure customer is priority 1. John, Tyler and all the staff were awesome!!! More

by Harginlee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler, Jon Alcea
Jan 10, 2024 -

Ourisman Toyota 40 responded

Thank you so much!

January 10, 2024

It was my first time there , everyone was very nice and friendly, also very helpful, they kept looking for the car that I wanted . If I had any questions all I had to do was call Amanda , she helped me rig More

by Karibear1975
Recommend Dealer
Yes
Employees Worked With
Ron Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kameeri Day
Jan 19, 2024 -

Ourisman Toyota 40 responded

Thank you so much for the 5-star review! We're delighted to hear about your positive experience with us at Ourisman Toyota 40. Excellent customer service is our top priority, and we're grateful our friendly and professional team made your visit the best it could be. We'll be sure to tell Amanda and the rest of our team to keep up the great work. Congratulations on your new vehicle--we hope you've been loving it this past week! If you need anything, we're here anytime. Drive safe and take care. :)

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