Ourisman Nissan of Laurel
Laurel, MD
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From the time I walked in the door until I walked out, Ireceived nothing but the best in customer service. It was the nicest, fastest and most courteous experience that I have ever had in a car dealershi Ireceived nothing but the best in customer service. It was the nicest, fastest and most courteous experience that I have ever had in a car dealership. Everyone worked together to get me signed, sealed delivered and on my way out the door. I was very pleased and would recommend this dealership to all my friends and family. Special thanks to Teresa Ballance for getting all my finance paperwork done so quickly and for being so polite. Thank you very much and I am very satisfied with my new car!! More
I did not go into the dealorship looking for a used car, but when I saw the prices of new cars I was really discouraged. Mike and John sold me a used lease that was in my price range. Mike programmed my p but when I saw the prices of new cars I was really discouraged. Mike and John sold me a used lease that was in my price range. Mike programmed my phone and spent over an hour the next day showing me how to use all the technolgy in my cr. I am sure that the service will be as good as the sales experience. The staff here are very professional and accomodating. More
Stay clear of this place. They pulled the bait and switch on me. I went in to see a car i viewed online for $18150, but when i got there. Curtis told me thats not the real price and tried to persu switch on me. I went in to see a car i viewed online for $18150, but when i got there. Curtis told me thats not the real price and tried to persuade me into believing that i didnt qualify for the several nissan incentives -which i did qualify for. I made a deal with them, then found all other dealers nearby wouldve sold the same car to me for $2500 less. Naturally, i called tischer the next business day and expressed my concerns and that i was truly unhappy. They went over some paperwork and tried to explain how i recieved a great deal and they lost money. That is a complete lie. Themanagemement even said the other dealers were making up prices-but i had multiple dealers with similar pricing. All were 2-3k less than their price. Stay away from that place is my tip to anyone looking for a nissan. That place is not an honestdealership. Make sure you look at truecarvslue. Com and usaa pricing for the best available prices. Dont get taken for a ride like I did. I will never buy or look there again. Good luck More
I initially had a neutral opinion of Tischer. I felt they pressured me into buying my car (granted I was pressuring myself too because I really wanted the car, so I was already susceptible to outside in they pressured me into buying my car (granted I was pressuring myself too because I really wanted the car, so I was already susceptible to outside influence). However, they were also extremely efficient with processing my paperwork and securing a loan, and stayed late to ensure it was all done properly. They also gave me what I think is a good price. The way they have treated me since has completely changed my opinion of them. First, they began offering their Tires for Life program a few months after I bought my car, but they let me sign up for it retroactively. This is a potentially huge money saver for a 370Z owner, as the 370Z goes through a set of tires that cost hundreds of dollars each in less than 20,000 miles. I recently ran over something and got a flat rear tire. I made it to the dealer before it completely deflated, and they gave me two free rear tires, without an appointment, since they were bald and it was time for them to be replaced anyway. All that was awesome enough, but I had to go out of town shortly after I dropped my car off, and couldn't wait for my car to be finished. So, they gave me a brand new loaner car for the entire weekend for free, until I got back in town and could pick up my 370Z. And to add to all that, I got a call a week and a half later from Matt Martin in the service department who I dealt with the day my tire went flat, and he wanted to know if the tires were working out for me. That entire ordeal hardly cost me anything--just the cost of mounting and balancing the tires. They also have a great rewards program that allows you to earn credit towards purchases or service work. Overall, I have been really impressed with Tischer since I bought my car. They have been very friendly, and have gone way above and beyond anything I expected. More
I can't give enough praise to the service department! I recently went with two punctured tires, no appointment, upset and with my infant son. They were so kind to me, calmed me down, got a mechanic right recently went with two punctured tires, no appointment, upset and with my infant son. They were so kind to me, calmed me down, got a mechanic right on the job. They patched both tires and had me on my way within an hour! Wonderful customer service, excellent work! They also have a great rewards program for return customers. More
I really enjoyed my time working with Curtis and Will. But everyone in the department were very friendly and helpful. When I said yes to getting my car I said YEEAAHHH really loudly and everyone started But everyone in the department were very friendly and helpful. When I said yes to getting my car I said YEEAAHHH really loudly and everyone started clapping! CONGRATULATIONS!! I loved the experience and will continue to purchase from Tischer. My parents get their cars from there and I will will continue...this is my second car with Tischer and both were very wonderful experiences! LOL!! I LOVE MY MAXIMA!!! Thank you Curtis for working so hard to get me the car I WANTED!!! Thank you Kalonn and Duane! More
I had a great experience at Nissan - Laurel. Mr. Curtis Perrow provided exceptional customer service and kept me informed every step of the way during the sales process. I drove away very excited about my Perrow provided exceptional customer service and kept me informed every step of the way during the sales process. I drove away very excited about my vehicle and the overall experience due to his professionalism, knowledge about the vehicle, sense of humor, and interest in ensuring that I was pleased. I'd recommend him to anyone! (Ms. Doby) More
After shopping around at different Nissan dealerships, my husband and I were growing weary of the fake smiles and stereotypical car salesmen (yuck!). This dealership was a breath of fresh air! Not only was e husband and I were growing weary of the fake smiles and stereotypical car salesmen (yuck!). This dealership was a breath of fresh air! Not only was everyone classy and professional, but they were quite personable and friendly and really cared about whether or not I was happy with my new car. This was our first time buying a car and we were really nervous about it, but I can honestly say that at Tischer Nissan they made it fun and comfortable and completely stress-free! We got a great deal, too. We will be recommending them to anyone we know that is looking to buy a car and we will definitely be going back there when it is time for our next car! More
We had been to over 8 different dealerships and not one We had been to over 8 different dealerships and not one met our criteria, until we came to Tischer Nissan. We were blown away at that GREAT customer We had been to over 8 different dealerships and not one met our criteria, until we came to Tischer Nissan. We were blown away at that GREAT customer service, the attention to detail on explaining all our Q&A's, and the GREAT price we were giving on our new vehicles. We also loved how the environment was very family oriented and how friendly and nice all of the employees of Tischer Nissan were. We will be recommending Tischer Nissan to all our friends and family. We also want to Thank personally our Sales Man Curtis Perrow and the Manager Swan for their outstanding curtasy and help with finding the right cars for our family and working hard with us to get the BEST price possible. More
This is the third truck I purchased from Tischer Nissan. I have visited other dealers but always wound up getting the least hassle and a competitive price from Tischer. My salesman, B.J. Sumner, worked wi I have visited other dealers but always wound up getting the least hassle and a competitive price from Tischer. My salesman, B.J. Sumner, worked with me to get the best deal making sure I took full advantage of the specials and discounts available. His supervisor, Swan was very patient in going over, explaining and changing the paperwork to the point where I was completely satisfied with the value and affordability of my 2010 Frontier-Crew Cab. On my subsequent visits they recognize me as soon as I walk in the door and immediately stop what they're doing to greet me and inquire about my needs. This really makes me feel like a Valued Customer. More