Ourisman Mazda of Rockville - Service Center

They were very helpful and professional. I was very satisfied with their handling of my problem. This was my first time here and I will return. satisfied with their handling of my problem. This was my first time here and I will return. More

Excellent service. Timely, professional, informative and eager to work with our schedule to make the experience convenient. We have relied upon this shop for years and will continue to do so eager to work with our schedule to make the experience convenient. We have relied upon this shop for years and will continue to do so More

Excellent service- thorough- called ahead and was able to schedule appointment within the hour - had received reminder to change oil which I’d delayed because of COVID concerns -have waiting area outside schedule appointment within the hour - had received reminder to change oil which I’d delayed because of COVID concerns -have waiting area outside More

Stellar service. My first service and Gustavo too great care of me from start to finish while keeping me informed of the progress explaining every detail. Great customer service. 5 stars for Gustavo!!!! care of me from start to finish while keeping me informed of the progress explaining every detail. Great customer service. 5 stars for Gustavo!!!! More

40k mile service done carefully and in time. Friendly and professional service. They also washed and cleaned the car, making it to look like new. professional service. They also washed and cleaned the car, making it to look like new. More

Ourisman Mazda is a highly professional group of individuals that works hard at both sales and service and focuses on customer service. My experience with everyone there has always been positive. individuals that works hard at both sales and service and focuses on customer service. My experience with everyone there has always been positive. More

Excellent and prompt service. Technician knowledgable and courteous. Explained all that was done and what to watch for in few months ahead. Questions asked were answered appropriately. courteous. Explained all that was done and what to watch for in few months ahead. Questions asked were answered appropriately. More

Reasonable service and responsiveness a a a a w a a a a a a a a a a a a a a a a a a a a a a a a a a a More

Everyone was friendly and professional. I was offered clear details about the work being done on my car, what was recommended, and what I could probably skip for now. My original salesman got me to add a clear details about the work being done on my car, what was recommended, and what I could probably skip for now. My original salesman got me to add a premium service plan which covers basic recommended maintenance over the course of my loan which has been a godsend during this crazy 2020 year. More

Gustavo was efficient, kind, thorough in his explanations before and after the maintenance appointment. I also received a call indicating that my concern was dealt with accordingly. before and after the maintenance appointment. I also received a call indicating that my concern was dealt with accordingly. More