Ourisman Mazda of Rockville - Service Center
Rockville, MD
113 Reviews of Ourisman Mazda of Rockville - Service Center
We have bought three Mazdas (a 626, a Mazda 3, and a CX-3) at the Rockville location and generally have been pleased. But I had an unsatisfactory service visit two or three years ago and was reluctant t CX-3) at the Rockville location and generally have been pleased. But I had an unsatisfactory service visit two or three years ago and was reluctant to return to Ourisman. But I gave it a try and was pleasantly surprised. I now will not hesitate to return for service, and probably also when I replace our 2016 CX-3. More
took 2. 5 hours for oil change, expensive, and their maintenance schedule is different from manufacturer (ie: 6k miles vs Mazda’s 7.5K for oil change). 5 hours for oil change, expensive, and their maintenance schedule is different from manufacturer (ie: 6k miles vs Mazda’s 7.5K for oil change). More
Very efficient service. Checkin was smooth, service coordinator provided all the info I needed and car was completed on time. Overall very pleased Checkin was smooth, service coordinator provided all the info I needed and car was completed on time. Overall very pleased More
Great service and communication. Always seem to pay less than the estimate and feel that I'm not having unnecessary service being performed or recommended. Always seem to pay less than the estimate and feel that I'm not having unnecessary service being performed or recommended. More
This is the best service I have ever received. Joey Springer is my service manager. He is professional, friendly and knowledgeable about my car. I’m glad I may have him today. I would like to nomi Joey Springer is my service manager. He is professional, friendly and knowledgeable about my car. I’m glad I may have him today. I would like to nominate him to be “the employee of the year”. More
Excellent first time experience with the Mazda Service Dept staff. Very satisfied and a job well done. Dept staff. Very satisfied and a job well done. More