Ourisman Mazda of Rockville
Rockville, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Ray Palizkar was great to work with. Knowledgeable, informative, and helpful in negotiating my purchase with a trade-in and financing. I would highly recommend working with him, and will return to work informative, and helpful in negotiating my purchase with a trade-in and financing. I would highly recommend working with him, and will return to work with Ray for our next purchase. Seth Washington DC More
Matt was a very professional sales person. He was knowledgeable about the used car I wanted to test drive and had a relaxed manner and approach. I bought the car for a very fair price, had excellent knowledgeable about the used car I wanted to test drive and had a relaxed manner and approach. I bought the car for a very fair price, had excellent all around service and would recommend Congressional VW and Mazda to potentional buyers. Also--their service department does an impeccable job of detailing used cars. Mine looked brand new. More
Great customer services and friendly employees. All the paperwork was done in an efficient manner. Overall experience in by the car from this dealership is very positive. The car was sold at a very reasona paperwork was done in an efficient manner. Overall experience in by the car from this dealership is very positive. The car was sold at a very reasonable price. Overall, I would certainly buy again from this dealership and would specifically look for my sales person. More
I stopped into Congressional because it was the first dealer on the Rockville Pike that I was interested in - I'm glad it was the first! Victor was extremely helpful in a service-oriented and non-aggress dealer on the Rockville Pike that I was interested in - I'm glad it was the first! Victor was extremely helpful in a service-oriented and non-aggressive manner. This was my first car-buying experience, and I expected to be hassled into a sale. Victor explained everything up front about fees and pricing before I even test-drove a vehicle, so I was not surprised when we got into the financials. Since I didn't have a set make or model of car in mind, his knowledge of the Mazdas made my decision easier. Dana was very helpful and easy to work with. He was honest about not being able to get a better deal for me than my bank's financing offer. I would recommend Congressional to anyone looking for a car. More
I came in looking for a used Mazda and Sales Consultant Shannon Macatuno showed me several they had on the lot and took plenty of time to explain the differences between the models and let me test drive th Shannon Macatuno showed me several they had on the lot and took plenty of time to explain the differences between the models and let me test drive the ones that interested me. After a little research I decided to look at new models and returned several more times for information and test drives, receiving no hard sell or pressure to make a decision right away from Shannon or anyone at the dealership. After reviewing the deals I could get from other local dealers and receiving the normal pressure selling techniques from the other dealers, I returned to Congressional Motors and was able to make a purchase that I felt good about and at my own pace. The trade-in process went smoothly and I felt I received a fair value for my trade-in. The purchase and financing process was easy and reasonably quick, especially considering I bought on a busy Saturday afternoon. More
Ray and his team showed excellent service and a lot of patience. I would defintely recommend him. Pat's experience with the vehicles was fundamental to address all my questions and concerns. Pat and hi patience. I would defintely recommend him. Pat's experience with the vehicles was fundamental to address all my questions and concerns. Pat and his team also worked on providing me with a good price deal. More
I was uncertain of what I was exactly looking for. All I knew was that I wanted a VW. Earl Gunn at Congressional Motors in Rockville, MD was very professional and helped me get in to a new 2011 Jetta. Ear knew was that I wanted a VW. Earl Gunn at Congressional Motors in Rockville, MD was very professional and helped me get in to a new 2011 Jetta. Earl's sales approach was very friendly and he really worked hard to get me the deal that I was looking for. More
When I came to the dealership I brought my mom, sister, and friend. We were in a rush and knew exactly what we were looking for(used volkswagen passat). We had just spent several hours in a different vw de and friend. We were in a rush and knew exactly what we were looking for(used volkswagen passat). We had just spent several hours in a different vw dealership who didnt seem to care as much about what I wanted and kept asking me to look at different cars even though I said I liked the one I had test driven. He also could never give me a price telling me I had to speak with the finance people(which is where we spent most of our time waiting, never spoke to them). I had to call back in order to get any information and he said he would follow up with me the next day. When we got to congressional vw, Ray came out to greet us. My mom said "we have ten minutes, we want to sit in the car and come back". Ray said give me a minute to get the key. He was very swift in getting it, we sat in the car, and he got my information. Was asked to email some information about the vehicle. Told us he would do it first thing in the morning. He wasnt pushy at all and was knowledgeable. Did exactly as he said he would(which was sending the information in the morning and also going above and beyond to give me a follow up call, even coming back when he had left to further assist me). We went back the next day to test drive the car and ended up leaving with it because not only was I happy with the car but I was happy with the sales rep. When I got to financing I was a little worried because I figured they would try to give me the highest end possible with all the options and work my way down. They finance guy Jay took his time explaining everything to me in detail and added the options that I asked for. He was also knowledgeable. My overall experience with this dealership was a very positive one. Everyone was polite and helpful. I would come to purchase another car here with Ray and Jay further assisting me and recommend my family and friends to do the same. More
Fantastic experience!! I had not been car shopping in over 10 years because it has always been such a miserable experience. I had visited many dealers before going to Congressional Mazda and found that m over 10 years because it has always been such a miserable experience. I had visited many dealers before going to Congressional Mazda and found that most were the same bad experience that I remembered. However, at Congressional, from the moment I walked in the showroom, my experience was FANTASTIC!! Oumar was helpful, informative, but NOT pushy - he showed me vehicles that matched my needs WITHOUT trying to "push" me into options taht were of little value. For example, after asking about my driving habits (and, most importantly, LISTENING to my response), he suggested that one of the options might not be as important to me, so that I could save money by looking at vehicles that didn't have this feature. When I left and told him that I would bring my husband back, he was courteous, helpful and didn't give me any pressure or "grief" about when. Likewise, after my husband and I testdrove, he was eager to help, but NEVER pressuring. He didn't play any games with the price of the vehicle or with the tradein and was respectful and courteous when we brought in Internet price comparisons. It was truly no-hassle!! Dana was equally respectful and professional in the financing arrangements and with the purchase of SOME (not all) additional warranties/protection. He was fair and didn't blanch at my husband's rather blunt assessments of some products. He made things easy and smooth and was great! I cannot rave enough about how great this experience was - I love my new Mazda, but I guarantee you that I will go back to this dealer the next time I am in the market for a car, even if their models are not at the top of my list! More
I shopped at five different Mazda dealers and found that Congressional had the best price. Matthew Wolf was very honest and friendly. Congressional was the first dealership I went to and the one that I wen Congressional had the best price. Matthew Wolf was very honest and friendly. Congressional was the first dealership I went to and the one that I went back to after I looked around. Everyone was very friendly and the service was prompt. Dana McGriff was the business agent and he was also honest and friendly. They offered the best price right off the bat and did not make you haggle. The other dealerships gave a higher price, but all were willing to match the price given by Congressional. I would recommend this dealership to all of my family and friends. More