Ourisman Mazda of Rockville

Enjoyed working with Ray. He was nice, helpful and displayed competent knowledge of the vehicle we were interested in. He also provided a reasonable car buying experience, without the high-pressure s displayed competent knowledge of the vehicle we were interested in. He also provided a reasonable car buying experience, without the high-pressure sales tactics. More

Tomorrow, my Mazda CX9 will make 2 weeks in the services shop, expecting a part. There was a lot of water in the AC tubes. I am waiting for a new blowout motor or whatever name of the engine inside these a shop, expecting a part. There was a lot of water in the AC tubes. I am waiting for a new blowout motor or whatever name of the engine inside these air vents. The explanation from services: " avoid turning on recirculation of air in the AC when it is raining, it sucks water in." SERIOUSLY? I don't even know what is worse: a management that allows cars sitting idle for 2 weeks among the inventory, the lack of parts and planning for the parts, the horrible explanation that it is either plain wrong or an apology for Mazda poor design. Can I turn on the car when it is raining? LOL The price: more than $500 for opening + more than $600 for the motor. I am so disgusted that I am almost cutting my losses, selling the car and get a Honda, maybe an Accura. I am very patient with mistakes, and this is the first online review I write, but it Is disgusting. More

I was greeted at the door by a VERY FRIENDLY smile. I went in to check out the new Beetle and walked out with a new Jetta! Ali was so very informative and kind and worked with me and my needs. I had such went in to check out the new Beetle and walked out with a new Jetta! Ali was so very informative and kind and worked with me and my needs. I had such an awesome experience and becasue of him, I am a new car owner!! VW definitely has great customer service and for that they have really won me over and gained a loyal customer who will always recommend a VW :) More

Ray was very friendly and providing great advice. He is familiar with the different models and could answer questions well. Overall it has been a very positive experience which finally resulted in a purcha familiar with the different models and could answer questions well. Overall it has been a very positive experience which finally resulted in a purchase. Keep the good work up! More

My experience with congressional was great, I am a first time car owner and a recent college grad and was given a great deal and treated very well despite the fact that I went to purchase the car last minut time car owner and a recent college grad and was given a great deal and treated very well despite the fact that I went to purchase the car last minute right before closing time on an awfully rainy day. Shannon never complained and was extremely patient with me, I would definitely recommend going to congressional motors and dealing specifically with Shannon! More

Ray was awesome. He took care of my needs and went the extra mile with my purchase. He even gave us an interim car while the purchased car needed to be serviced at in order to make sure there was no inco extra mile with my purchase. He even gave us an interim car while the purchased car needed to be serviced at in order to make sure there was no inconvenience to me. He even got flowers for the flower holder in my new beetle! More

Ray was courteous, kind, helpful, and informative from the first time we showed up after the showroom was already closed. He didn't mind test-driving cars during a lightning storm and was patient and und the first time we showed up after the showroom was already closed. He didn't mind test-driving cars during a lightning storm and was patient and understanding of our needs. We ended up w/the right car at the right price and are very happy. More

The salesman Ray was very helpful in making sure the vehicle was there and ready for me when I arrived as I had driven from 4 hours away. He and the finance guy Jay explained everything dealing with wa vehicle was there and ready for me when I arrived as I had driven from 4 hours away. He and the finance guy Jay explained everything dealing with warranties, performance and the financing with great detail. Ray even arranged for my rental car to be picked up from the dealership so I wouldn't have to worry about returning it. More

This was a great experience. The guys are great and talk to you as oppose to selling to you in order to find the best deal for you. I will definitely continue my relationship with Congressional. to you as oppose to selling to you in order to find the best deal for you. I will definitely continue my relationship with Congressional. More

VERY PROFESSIONAL, KNOWLEDGEABLE, AND EFFICIENT SALESMAN (RAY). I RECEIVED HONEST AND ACCURATE ANSWERS TO ANY QUESTIONS I HAD. THE EXPERIENCE WAS AN EXCELLENT ONE AND I WOULD RECOMMEND THE DEALER AND THE (RAY). I RECEIVED HONEST AND ACCURATE ANSWERS TO ANY QUESTIONS I HAD. THE EXPERIENCE WAS AN EXCELLENT ONE AND I WOULD RECOMMEND THE DEALER AND THE SALESMAN TO ANYONE. HE WAS ABLE TO GET ME THE EXACT CAR I WANTED INCLUDING THE COLOR AND ARRANGED A LOANER UNTIL IT ARRIVED. More