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Ourisman Lexus of Rockville
Rockville, MD
2,402 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,402 reviews
September 22, 2020
On my fifth Lexus RX from my favorite salesman I would ever do business with. Doug Quander has been taking care of me since 2010. I would never consider anyone else. Where Doug goes, I go. Best I have ever do business with. Doug Quander has been taking care of me since 2010. I would never consider anyone else. Where Doug goes, I go. Best I have ever experienced. He treats me like family. Highly recommend without any reservation. More
by XenRN
Employees Worked With
Doug Quander
September 22, 2020
Seth Hamm is as professional and knowledgeable as any salesman I have ever dealt with. I highly recommend him and Lexus of Rockville to a one looking for a new car salesman I have ever dealt with. I highly recommend him and Lexus of Rockville to a one looking for a new car More
by Brian B.
Employees Worked With
Seth Hamm
September 22, 2020
The best car buying experience I’ve ever encountered. Seth and Amal were knowledgeable, professional, and still warm and welcoming. Would buy from them again Seth and Amal were knowledgeable, professional, and still warm and welcoming. Would buy from them again More
by bajusa
Employees Worked With
Seth Hamm, Amal ?
September 22, 2020
Bill LUM was AMAZING!!! He was friendly, knowledgeable and determined to make sure I was satisfied with my purchase. Best car buying experience EVER!!! THANKS!!! and determined to make sure I was satisfied with my purchase. Best car buying experience EVER!!! THANKS!!! More
by Rah
Employees Worked With
Bill Lum and Sasan Nevai
September 21, 2020
View for Josh K. Sales person. He was very friendly and View for Josh K. Sales person. He was very friendly and great person to dear with. He fought for customer side and did really well.. I give him 10 S View for Josh K. Sales person. He was very friendly and great person to dear with. He fought for customer side and did really well.. I give him 10 Starts!!!! Thanks Josh. k ! You the Best More
by Ki_yun
Employees Worked With
Josh K
September 21, 2020
We purchased a used Toyota Sienna at Ourisman Lexus in Rockville, MD, and could not be happier with our experience. From the moment we arrived our salesman Bill Lum was friendly and professional. The enti Rockville, MD, and could not be happier with our experience. From the moment we arrived our salesman Bill Lum was friendly and professional. The entire process was straightforward and easy to understand. We liked the transparent pricing system that started with Pre-Owned Sales Manager Willie Savage's email which included all fees so there were no surprises. Financial Manager Sasan Nevai helped us over some hurdles and kept it all very positive. More
by Jim and Betsy Shanley
Employees Worked With
Bill Lum, Willie Savage, Sasan Nevai
September 20, 2020
I had a wonderful buying experience the staff was professional and helpful in regards to my situation. Mr Doug another salesman chatted with us during our wait. Overall the all the staff was friendly professional and helpful in regards to my situation. Mr Doug another salesman chatted with us during our wait. Overall the all the staff was friendly. More
by vdezurn
Employees Worked With
Seth & Sasan
September 19, 2020
Seth was amazing! I was looking to purchase a vehicle but dragging my feet with making a decision. Seth was patient and great with my kids. Highly suggest speaking with Seth if your in the market! dragging my feet with making a decision. Seth was patient and great with my kids. Highly suggest speaking with Seth if your in the market! More
by Tibbs
Employees Worked With
Seth
September 19, 2020
I purchased a 2020 SUV from Lexus of Rockville last month. Seth Hamm is a wonderful person to work with. He is very personable, patient and provided outstanding customer service. I highly recomm month. Seth Hamm is a wonderful person to work with. He is very personable, patient and provided outstanding customer service. I highly recommended him to my friends and coworkers. More
by shelley2009
Employees Worked With
Seth Hamm
September 19, 2020
Thank you Doug and Juan for great customer service and helping us select the perfect vehicle. We absolutely love our 2020 Lexus RX 350 F Sport and the color night fall mica is the new black. You two were helping us select the perfect vehicle. We absolutely love our 2020 Lexus RX 350 F Sport and the color night fall mica is the new black. You two were pleasant to work with and Bernie Kitts did a phenomenal job explaining the cars features. 100% satisfied. Sean and Wanda Kenney More
by Wkenney1
Employees Worked With
Doug Quander, Juan Torreblanca , Bernie Kitts
