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Ourisman Lexus of Rockville

Rockville, MD

4.8
2,402 Reviews

15501 Frederick Rd.

Rockville, MD

20855

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Showing 2,402 reviews

September 29, 2020

My fiancée recently purchased her new Lexus from Tony Rincon. The entire buying process was fast, easy and very professional. Tony was able to answer our many questions about the SUV and was very help More

by Jim E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Rincon, Gabriela Ramos
Oct 09, 2020 -

Ourisman Lexus of Rockville responded

Thank you, Jim, for shopping at Ourisman Lexus of Rockville and for sharing this feedback. We are excited to hear that Tony helped your fiancée purchase an SUV that suits her needs. Safe travels!

September 29, 2020

The best buying experience ever. I got there, was greeted by Seth. He showed me around and I picked a vehicle. Seth went over all the futures on the vehicle and told me all I needed to know. He then sent me More

by Shayan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Hamm, Sasan Nevai
September 29, 2020

Thank you Gabriela! I'm 100% satisfied with the way I was treated you were very nice and professional and I'm looking forward to buy my next car from you guys. Thumbs up!! More

by Jesus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
September 28, 2020

This is our 3 Lexus purchase with this Rockville dealership. It is always a great experience. Seth Hamm was our salesperson. He is a keeper! More

by Jewel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Hamm
Oct 09, 2020 -

Ourisman Lexus of Rockville responded

Hi Jewel - We can't thank you enough for coming back to Ourisman Lexus of Rockville for another vehicle! It's great to hear that Seth delivered a five-star buying experience. Enjoy your new ride!

September 28, 2020

I brought a new RX450H at Lexus of Rockville. My salesperson is Bill Lum. This is the 2nd car he has help me with. He is very helpful and knows the Lexus cars. He make the whole process very easy, More

by YJ Meng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lum
September 28, 2020

I walked in and I got help right away. The customer service was beyond great. Went through all details till we understood and got me a great deal! More

by amini.fatima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Wood
September 28, 2020

I cannot say enough positive things about my car buying experience at Lexus of Rockville. From initial contact until I drove my new NX off of the lot, Tony Rincon was knowledgeable, personable, and always More

by JM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Rincon
September 28, 2020

Tim Wood helped me through this entire process. He made the transaction as painless as possible and offered the best pricing. Thank you, Tim! Highly recommend! More

by elliemiao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Wood
September 28, 2020

One of the more enjoyable experiences I've had purchasing a new vehicle. I can't recommend Gabriela enough! she was very knowledgeable and incredibly patient. We're very happy with the service we received~ More

by Juli C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriela Ramos
September 28, 2020

My salesman Toni Rincon made for a very positive buying experience from initial call through the time I drove the car off the lot. He is extremely knowledgeable and listened well throughout the process. Th More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Uriel Rincon,
Oct 09, 2020 -

Ourisman Lexus of Rockville responded

Thank you for your loyalty to Ourisman Lexus of Rockville. It makes us happy to hear that Toni and James always provide you with 5-star service. We're grateful to have earned your support and we look forward to working with you next time!

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