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158 Reviews of Ourisman Hyundai of Bowie - Service Center
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June 18, 2018
Great customer service! I always feel in good hands when I get my car serviced at Ourisman Hyundai of Bowie. Dino is great - friendly, professional, explains everything to m I always feel in good hands when I get my car serviced at Ourisman Hyundai of Bowie. Dino is great - friendly, professional, explains everything to me - and a pleasure to work with! My car gets washed after the service and I'm off to enjoy the rest of the day knowing my car is in great shape! More
by debbie930
Employees Worked With
Dino Muller
June 14, 2018
Great, painless service Shavon was very courteous, and provided excellent customer service. She is truly an asset to the company. She went beyond normal duties to find that Shavon was very courteous, and provided excellent customer service. She is truly an asset to the company. She went beyond normal duties to find that the problem was covered under the factory warranty. More
by Frances is satisfied
Employees Worked With
Shavon Hill
June 10, 2018
Excellent customer service which exceeded expectations Fast, efficient and friendly. Initially my appointment was for drop-off with shuttle service but Shavonne maintained good communication with me about Fast, efficient and friendly. Initially my appointment was for drop-off with shuttle service but Shavonne maintained good communication with me about the floor in the service center and I was before expected. The car was washed and everything appeared to be handled well and professionally. More
by Milosmom
Employees Worked With
Shavonne
May 23, 2018
As usual, great service and quick turnaround Service was quick and easy. I always get treated well, sent away happy, and expect that the work was done correctly the first time. They never fail Service was quick and easy. I always get treated well, sent away happy, and expect that the work was done correctly the first time. They never fail to please. More
by JimS
Employees Worked With
Phil Oxman
May 16, 2018
Fantastic service Great team, the advisors work hard to resolve all of your concerns. Highly recommended! Best Hyundai & Genesis service department around. The shop for Great team, the advisors work hard to resolve all of your concerns. Highly recommended! Best Hyundai & Genesis service department around. The shop foreman will take the time to go over your vehicle with you and explain everything. Well done! More
by J. W.
Employees Worked With
Dino Muller, Ellen Tardiff, Diego Garcia, Philip Oxman, Shavon Hill, Levi Haslup
May 10, 2018
Service Department ROCKS!! Second time I took my car in for service and I am extremely happy with the customer service. I love that they send me e-mails when there is a recall o Second time I took my car in for service and I am extremely happy with the customer service. I love that they send me e-mails when there is a recall or service is due. More
by MDAngel
Employees Worked With
Phil Oxman
May 04, 2018
Customer Service Great customer service all employees treated me with respect and serviced my car quickly. I used the shuttle service for the first time and was pleasa Great customer service all employees treated me with respect and serviced my car quickly. I used the shuttle service for the first time and was pleasantly surprised when the young man opened the car door while I got in. The whole experience was top notch, well done team!!! More
by Sadie Webster
Employees Worked With
Service lane, 2 shuttle drivers and the cashiers
April 26, 2018
The Best I was a walk in my car was seen immediately!! Dino Muller was very professional and courteous!! I appreciate the mechanic he did good job and I love c I was a walk in my car was seen immediately!! Dino Muller was very professional and courteous!! I appreciate the mechanic he did good job and I love coupons. More
by Mystery
Employees Worked With
Dino muller
April 20, 2018
Terrible Paint is peeling off car. Still covered under my warranty. They said somebody would get back to me it's been two weeks I've not heard anything from th Paint is peeling off car. Still covered under my warranty. They said somebody would get back to me it's been two weeks I've not heard anything from them and when I call them no one calls me back. I asked to speak to the district leader they said they don't know who that is but then they told me they have to wait for the district leader to approve them painting my car. Garbage customer service!!! More
by Ryan Joseph Morse
Employees Worked With
Joe white
April 20, 2018
Scheduled PM Recently took my Elantra in for a check engine light issue. The service person was friendly and helpful. While the car was in, I asked if a 60k mile P Recently took my Elantra in for a check engine light issue. The service person was friendly and helpful. While the car was in, I asked if a 60k mile PM could be done. The price quoted was almost $800 for oil change, transmission fluid change, 2 filters and tire rotation. Really? I purchased oil from Walmart for $25, transmission fluid and filters from Auto Zone for around $50. For $75 worth or materials I'll be able to do the PM myself. As far as I'm concerned this is total price gouging for people who are unable to do the work themselves. Hyundai service should be ashamed of themselves. More
by Tim123
Employees Worked With
Not sure of the service persons name
