Ourisman Hyundai of Bowie - Service Center

Has greatly improved over the last year or so The service team has been great the last few times I've dealt with them. They are far more quick and responsive than they had been previously. Shavon The service team has been great the last few times I've dealt with them. They are far more quick and responsive than they had been previously. Shavon was great to work. More

Delightful CJ Johnson was wonderful. Her customer service is an A+ helped me with a lot of issues I was having. She told me how long it might take and she was CJ Johnson was wonderful. Her customer service is an A+ helped me with a lot of issues I was having. She told me how long it might take and she was right on point. More

Horrible Communication Had to leave several messages and even stop in to make sure the work was getting done. This particular service took a few days and they didn’t call t Had to leave several messages and even stop in to make sure the work was getting done. This particular service took a few days and they didn’t call to even tell me my car was ready. When i call to check on the status...”we were done yesterday but very busy and hadn’t had a chance to call you” Never again. More

Tire Omen Strikes Again Thanks for your service! No appointment. Nail in my tire. Ended up needing a new tire. Tire was replaced and I was on my way. Thanks for your service! No appointment. Nail in my tire. Ended up needing a new tire. Tire was replaced and I was on my way. More

Took a long time to decide CJ was very caring and pleasant to work with on the servicing of my Equus. Everyone was helpful and allowed me time to come to terms with the cost of CJ was very caring and pleasant to work with on the servicing of my Equus. Everyone was helpful and allowed me time to come to terms with the cost of the repairs, which to me a senior lady seemed pricey. Reductions were allowed and I shall return again. Apparently the car needed expert care. More

Excellent Customer Service This was my 3rd time having Shavon as my service advisor. Wanted to have my vehicle inspected and serviced prior to taking a family road trip. She’s a This was my 3rd time having Shavon as my service advisor. Wanted to have my vehicle inspected and serviced prior to taking a family road trip. She’s always courteous and professional. A breath of fresh air and always exceed my expectations. More

Mr Johnson is extremely committed to satisfying his clients He does not pressure you and works to provide client with the best deal availabe. He displayed same committment when I purchased and maintenance. GREA He does not pressure you and works to provide client with the best deal availabe. He displayed same committment when I purchased and maintenance. GREAT More

Ms. CJ Ms.CJ must be new to the Ourisman family. She greeted me when no else did. My appointment was at 7:45 am on 7/11/18 and my vehicle was ready at 11:45 Ms.CJ must be new to the Ourisman family. She greeted me when no else did. My appointment was at 7:45 am on 7/11/18 and my vehicle was ready at 11:45 am. Ms. CJ was very professional and cared about my needs and my vehicle. Philip Oxman was listed as my service advisor but never talked with him. More

Excellent customer service My service is was perfect timing. I hope Hyundai package the service. For example, if I come in for 30,000 mile service all of the work should be pa My service is was perfect timing. I hope Hyundai package the service. For example, if I come in for 30,000 mile service all of the work should be package for one price. Just a suggestion. More