Ourisman Hyundai of Bowie - Service Center

Prompt, courteous service I was greeted by CJ immediately, she noted all my concerns. I had to go home this particular day rather then wait at dealership. CJ called several tim I was greeted by CJ immediately, she noted all my concerns. I had to go home this particular day rather then wait at dealership. CJ called several times to let me know how things were going and to find out how I wanted the service techs to proceed. CJ called to say the car was ready. When I got there the computer system that allows the service reps to check the status of a customer's purchased service contract, was down. CJ took the time to call and check on it so I wouldn't be overcharged. I can't say enough good things about CJ. While I was there I felt like I was her only customer and what I said mattered. She's a keeper! More

The service department (particularly CJ) was very accomodati My vehicle was taken for service immediately and delivered at the time promised. The waiting area was comfortable the the check out was speedily acco My vehicle was taken for service immediately and delivered at the time promised. The waiting area was comfortable the the check out was speedily accomplished. Even though I no longer live in the area where I purchased the car, It was worth the time driving back to the dealer for servicing. More

Great Customer Service! Ron Banks was great! He listened to me and addressed my concerns. He kept me abreast of the time it took to service my vehicle. He walked me throug Ron Banks was great! He listened to me and addressed my concerns. He kept me abreast of the time it took to service my vehicle. He walked me through every item that was performed. His demeanor was professional and he showed that he genuinely cared about his work and my vehicle. More

Service Great As Usual Problems as presented to Service Rep were repaired efficiently and stated time period. Service rep went out of her way to ensure reolution problems wi Problems as presented to Service Rep were repaired efficiently and stated time period. Service rep went out of her way to ensure reolution problems with my Sonata. More

My experience Great customer service I will highly recommended this dealership ,.this dealership is one of the BEST GREAT CUSTOMER service keep up the good work LO Great customer service I will highly recommended this dealership ,.this dealership is one of the BEST GREAT CUSTOMER service keep up the good work LOVE YOU GUYS More

Great Customer Service, As Usual I was ecstatic to walk in for my Saturday appointment to find Phillip at the counter in service. He's the best! Also the lady who was going to give me I was ecstatic to walk in for my Saturday appointment to find Phillip at the counter in service. He's the best! Also the lady who was going to give me a ride home while my car was being serviced was delightful. I wish I had gotten her name. Anyway, keep up the good work Ourisman Hyundai of Bowie. #thisismy2ndhyundai #willbeback2020foranother More

Outstanding Service I worked with Cynthia Johnson and she was excellent. She kept me updated on the progress and exactly what I needed to do to get the car fixed. I worked with Cynthia Johnson and she was excellent. She kept me updated on the progress and exactly what I needed to do to get the car fixed. More

Super cusotmer service Service at Ourisman of Hyundai is vastly since I leased my 2017 Tucson there in April 2017. I am promptly greeted when arrive for my service appointm Service at Ourisman of Hyundai is vastly since I leased my 2017 Tucson there in April 2017. I am promptly greeted when arrive for my service appointments. The customer representatives are professional and courteous. the efforts of the staff to provide prompt, quality service are very much appreciated. Ms Cynthia Johnson was especially excellent at providing prompt, courteous when my vehicle was serviced on Nov, 9. Many kudos to Ms Johnson. More

Great Service! The service team took my car in at the appointed time and completed my service at the approximate time frame. I have never had any problems with them The service team took my car in at the appointed time and completed my service at the approximate time frame. I have never had any problems with them since the purchase of our vehicle in May of 2017. Thanks again for the overall service from the whole crew. More

Fast Service Second time coming in for service. Each time was fast and courteous service!! Cynthia Johnson was exceptional!! I hope to have her as my Advisor on Second time coming in for service. Each time was fast and courteous service!! Cynthia Johnson was exceptional!! I hope to have her as my Advisor on my next visit. More