Ourisman Hyundai of Bowie

Poor customer service, and has an extreme lack of integrity. I would not recommend for your needs. integrity. I would not recommend for your needs. More

Agreed to the price on a car, put down a deposit, and was never informed when it arrived. When I reached out to Don for an update, I was ignored until I received a call from someone else saying there was a m never informed when it arrived. When I reached out to Don for an update, I was ignored until I received a call from someone else saying there was a mistake in their system and they couldn't locate my information on the car I put a deposit on, so they sold the car to someone else. More

I recently had the pleasure of purchasing a 2024 Hyundai Palisade from [Dealership Name], and I can't say enough about the outstanding customer service I received. From start to finish, the entire process w Palisade from [Dealership Name], and I can't say enough about the outstanding customer service I received. From start to finish, the entire process was smooth and enjoyable, thanks to the exceptional team at the dealership. Jari, my salesman, was incredibly knowledgeable and attentive. He took the time to understand exactly what I was looking for and guided me through all the features of the Palisade, ensuring I was comfortable and informed before making my decision. Jari's dedication to customer satisfaction was evident in every interaction, making the car-buying experience stress-free and enjoyable. A special shoutout to Selim Eslaquit, the General Manager, who went above and beyond to secure the best possible deal for my new Palisade. Selim's professionalism and commitment to excellence were truly impressive. He made sure all my questions were answered and worked tirelessly to ensure I drove away with a deal that exceeded my expectations. Overall, the level of customer service is unmatched. If you're in the market for a new Hyundai, I highly recommend visiting this dealership. The combination of Jari's expert assistance and Selim's outstanding leadership makes for an unbeatable team. Thank you both for making my 2024 Palisade purchase such a wonderful experience! More

Aiyanna Jones is a shining star at Ourisman Hyundai of Bowie. She is just what you hope to work with as a salesperson when shopping for a new car: professional, courteous and knowledgeable. Working with A Bowie. She is just what you hope to work with as a salesperson when shopping for a new car: professional, courteous and knowledgeable. Working with Aiyanna made a potentially-unenjoyable experience (car buying) and turned it into a positive experience. More

If I could give this place 100 NEGATIVE stars, I would do it without hesitation. This is by far the worst dealership I have ever dealt with, and I have bought several cars all around the United States. it without hesitation. This is by far the worst dealership I have ever dealt with, and I have bought several cars all around the United States. Their utter ineptitude is ASTOUNDING. They lie and they really try and cheat you out of your money. Their lack of morality in selling cars is something I have never witnessed, and I've seen some bad dealerships. They also makes so many mistakes, and they try and blame it on you. They also feel like we the customer should bend over backwards for them even though they are in the wrong. AVOID THIS DEALERSHIP AT ALL COSTS. They can change the outside, but their souls are horrible. More

Hyundai of Bowie MD. is confidently becoming The Premier Auto Dealership in the County. Motivated Salespeople, new and exciting building being built. The people who work is confidently becoming The Premier Auto Dealership in the County. Motivated Salespeople, new and exciting building being built. The people who work here are knowledgeable and eager to get you into the Vehicle of your choice. None of that running around to different offices bargaining., nope Real people doing real things to get you in and out. you can feel the positive energy. The only thing larger than their inventory is their Committment to Service. A really refreshing experience. More

The sales person Trey Walker and Manager Chaudhry Rafique added expensive and needless "add on". Wheel locks/Nitrogen added $2995.00, these should be about $300 even less if the wheel locks were purchased at added expensive and needless "add on". Wheel locks/Nitrogen added $2995.00, these should be about $300 even less if the wheel locks were purchased at a Hardware Store. Also $1995 for Ikon Tracking Kit! Maybe somewhat helpful but $1995 is way over charged. Other Hyundai Dealers are MUCH more honest than these guys! Here is a link from a professional who says 5 car fees and rip offs should never be paid. https://www.youtube.com/watch?v=vRLIk6mMBHQ More