Ourisman Honda - Service Center

We have purchased and continue to service three Hondas at Ourisman Honda. We keep going back because we love Hondas and love dealing with everyone at Ourisman. It is just so easy to talk to anyone there abou Ourisman Honda. We keep going back because we love Hondas and love dealing with everyone at Ourisman. It is just so easy to talk to anyone there about your car. Each car purchase was made easy with their professional sales staff. I have never had to return my car after a service, it is always done right the first time. My Odyssey, with 168,000 miles on it will have to be replaced someday and I know that we will just decide which will be the right Honda for us once again. More

Tony is a credit to the Ourisman name. He has an amazing personality and the ability to make you feel like you are the most important person in his world from the moment he says "hello" to the moment you le personality and the ability to make you feel like you are the most important person in his world from the moment he says "hello" to the moment you leave the dealership. Not only does he keep his promise, but he goes above and beyond even what he's promised. He treated me AND my 8 year old son with the greatest of courtesy and respect. Tony's response time to my telephone call was amazingly swift. In fact, he called me twice and followed up with an email! I will definitely return to Ourisman Honda and Tony for my future Honda purchases and service/maintenance needs. More

I had a problem with my car pulling to the right while driving and took it in. The service department did a front end alignment and my car was still having the same problem! Turns out the problem was with driving and took it in. The service department did a front end alignment and my car was still having the same problem! Turns out the problem was with the bearing hub. The alignment should have never been done! Not only did they do unnecessary work, they told me they wanted more money to fic the bearing problem! More

Easiset people to work with ever...highly recomend the service department here service department here More

First of all I think Honda CR-V is highly overrated. But if you decided to buy one just avoid Ouirsman Honda in Bethesda. In my case the horror of the buying experience (almost 3 years ago) was recently ov if you decided to buy one just avoid Ouirsman Honda in Bethesda. In my case the horror of the buying experience (almost 3 years ago) was recently overshadowed by the performace of their service department. They kept my car for 5 weeks (!) for a minor repair, but the day after I picked it up the "Check engine" light came on and now I have to take the car back to them every few days. They take a look at it and call me to let me know that they have to "overnight" another part. It's been almost 2 months since I first took my CR-V to them and the situation is still unresolved. I don't think they know much about cars. More