Back

Ourisman Honda - Service Center

Bethesda, MD

not yet
rated
35 Reviews

35 Reviews of Ourisman Honda - Service Center

Sort by
May 07, 2018

sloppy service, non-professional technicians I had Monday 9 am B1 service for the new accord (12000 miles). I brought car 30 min earlier, and it took 2.5 hrs for this basic service. Moreover, Tec More

by Ourisman sucks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Jennings
April 11, 2018

Poor Excuses Made for Multiple Customer Service Issues On April 1st I made an appointment online for a 9:30am appointment on April 7th. Several days before the appointment I called the dealership to confir More

by LRoper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Jennings
April 06, 2017

Find another Honda dealer, this one WON'T take care of you Service department is unresponsive and unwilling to help a customer while their car is under repairs for warranty issues. No loaner cars and constantl More

by Abby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Brown, CJ, Luis Campos
September 24, 2016

The best honda service Alahagi samateh is the best service manager at ourisman honda of bethesda hands down he got me in and out and he is so pleasant and nice. he give me t More

by makia ngom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Samateh
March 24, 2016

BEWARE OF ELROY My car broke down on the beltway and was towed to the nearest car deal which unfortunately was Oursman Honda. We were told by Elory that the car was o More

by 1fanniemae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elroy Johnson
November 15, 2015

Warranty, not even worth it at Ourisman My girlfriend leased a Honda in Florida and was in love with the side mirror camera. We recently moved to Maryland in the winter, and there were still More

by GaryMcDadeisajerk
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gary McDade
January 14, 2015

In the service department, Mr. Luis Campos is the expert! I have been tat Ourisman Honda in Bethesda a number of times. Mr. Campos was always courteous efficient and professional. He answered all of my questi More

by crv2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Campos
June 20, 2014

Shady Pricing My Honda Fit A/C was acting up. After reading a lot online and trying to diagnose the problem myself with the help of Advance Auto Parts I decided I More

by evranish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Teddy Pak
March 23, 2014

I first met Mr. Campos 2 weeks ago to have my crv serviced. He told me that it will be ready in 3 hours so I went to see a movie across the street. As I was coming out of the movie theatre, he called More

by HolyMare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Campos
February 10, 2014

I would never recommend anyone to this dealership. I recently bought a brand new car in Oct 1 2013. I worked very hard to save my down payment and I am a student attending college. I bought a new car af More

by salmansaeed123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Manager