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Ourisman Honda - Service Center

Bethesda, MD

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35 Reviews

35 Reviews of Ourisman Honda - Service Center

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July 24, 2022

I purchased my Honda in 2017 and could not be happier with the excellent service that has been provided by this dearlership and my agent Alhagi Samateh. Al is the ultimate professional and has gone beyon More

by Hazel Bagwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Samateh
March 03, 2022

Bought CRV in at 15k miles for service. Charged $157 for rear diff fluid change and tire rotation. they did not do oil change. Bill included: $7 Misc $7 Hazard waste $12 washers $9 fi More

by jack H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mohamed Jalloh, Diego Gonzalez, Sergio Laguna
January 12, 2022

Chol Su "Teddy" Pak ALWAYS providing excellent service, great to deal with, he will do his best to help me everytime I take my car to change oil, breaks pad, tires, etc...I highly recommend him. More

by tmobille
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CHOL SU 'TEDDY' PAK
July 01, 2021

I worked with Javier and Lara. I am a first time car buyer and they made the process seamless, and answered all of my questions. It was a great experience. More

by AshleyD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier, Lara
April 24, 2021

We really enjoyed working with Javier Paniagua to buy our most recent family vehicle. He was super responsive to our initial inquiries and in answering our follow up questions. He never made us feel pressu More

by S. Murphy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Paniagua
February 05, 2021

Javier is great to work with, very helpful and knowledgeable. He was always wiling to help and respond to questions. I would highly recommend Ourisman Honda Bethesda to everyone. More

by shukla.sumeet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier
November 16, 2020

My experience was really great when I went to get the oil change and have my tires checked. Gustavo Z. Was very helpful and truly provided excellent customer service. My overall experience with Ourisman Hond More

by Cristina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gustavo Zarza
June 18, 2019

Completely incompetent service technicians Run, don’t walk, away from this dealer. We have had nothing but negative experiences with this dealer and they put our lives at risk with their negli More

by DChonda2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Campos
August 31, 2018

Excellent Service Manager My 2018 Honda Accord LX had some dashboard lights come on and I took it to Ourisman Honda, Bethesda and was assigned Alhagi Al Samateh. He was so pati More

by twene344
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Samateh
June 29, 2018

The service department came to my rescue. I was driving down to DC when we realized that my air conditioning wasn't working. I called them from the road and they had me come in the next busine More

by mg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure, Luis Campos
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