Ourisman Honda of Tysons Corner - Service Center

Worst service center ever Second time I went this service, second time.The service representative tried to up sell things I didn’t want. I went there for only oil change. Unfor Second time I went this service, second time.The service representative tried to up sell things I didn’t want. I went there for only oil change. Unfortunately they did not even check and top up engine coolant. Service representative was so careless he lost the coupon for oil change I gave to him but he didn’t even bother to look for it. And the time he went to take my car from parking lot he started to chat with some his colleagues. Even they made me wait for a real long time. Finally I was really pissed off , took my key and found my car myself. This was the worst experience I had. More

Met the expectations Steve(service consultant) who is polite, listens to your requirement carefully and makes sures to fulfill them. He is trustworthy and would never over Steve(service consultant) who is polite, listens to your requirement carefully and makes sures to fulfill them. He is trustworthy and would never oversell any service. More

maintenance I came in at 6:20 am and they serviced my vehicle. They were very prompt I was able to get to work on time. I came in at 6:20 am and they serviced my vehicle. They were very prompt I was able to get to work on time. More

Friendly Service, Expert Help They know their stuff at Honda of Tysons. I have taken 4 Hondas to them over the years and have received solid advice. I drive my cars a long time and They know their stuff at Honda of Tysons. I have taken 4 Hondas to them over the years and have received solid advice. I drive my cars a long time and with this service department's help help they have really helped me extend the life of my cars. More

Fast service with a smile I came in on March 29 for a State Inspection and maybe a oil change, Mr Roberto Gutierrez was very helpful and I was out in less than one hour. He was I came in on March 29 for a State Inspection and maybe a oil change, Mr Roberto Gutierrez was very helpful and I was out in less than one hour. He was very honest and told me that I don't need to change my oil at this time. This made me feel good about your company integrity for having such a great employee. I mostly appreciated getting my car back clean because I don't get to wash my car as often as I like to. Thank you again Mr Gutierrez Robert Bahmanzadeh More

Ethical Business Practices I bought my first CRV five years ago and have been taking my car to Honda of Tysons Corner for service since then. Brian Giles always takes great car I bought my first CRV five years ago and have been taking my car to Honda of Tysons Corner for service since then. Brian Giles always takes great care of me and he's very straight forward. He explains everything and makes me feel like I really matter to him as a customer. The service quality is excellent as I have never had an issue with any repairs. The hours are super convenient and I'm happy with the customer service experience. More

Great service.. and expensive They took me without appointment, needed an inspection and oil change; they suggested alignment and tire rotation too .. but no discount or match of o They took me without appointment, needed an inspection and oil change; they suggested alignment and tire rotation too .. but no discount or match of other dealership offers. Very good work, truck cleaned, but still disappointed by lack of price discussion; will have to rethink next visit of this continues. More

Great service They fixed a warranty issue in an hour and was supposed to be two hours so I was very pleased would recommend to anyone great job They fixed a warranty issue in an hour and was supposed to be two hours so I was very pleased would recommend to anyone great job More

Great service, huge shop supply charge I had an oxygen sensor replaced. In my 2007 Honda Odyssey. The service was good, performed within reasonable time since I was waiting. They even washe I had an oxygen sensor replaced. In my 2007 Honda Odyssey. The service was good, performed within reasonable time since I was waiting. They even washed my car. What I didn’t appreciate was the $34 shop supply charge tacked on to the repair. It was explained that every repair gets this charge to pay for towels, grease, carb cleaner, etc. I don’t mind paying a reasonable fee,; this is too high and I know this repair did not use up $34 in shop supplies. Not happy. More

Service to Honda CRV Our regular service advisor was not available so we were assigned to Tony Romo. Tony was great, he explained everything in detail that was needed and Our regular service advisor was not available so we were assigned to Tony Romo. Tony was great, he explained everything in detail that was needed and told us which items were needed ASAO. He worked with us on the cost of doing the fixes. He was a great help, very pleasant and professional. More