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Ourisman Honda of Tysons Corner
Vienna, VA
438 Reviews
When car shoppers want to peruse a wide selection of new Honda models and exceptional used car deals, they come to Ourisman Honda of Tysons Corner. Our convenient location in Vienna, VA is just 20 minutes from the Roosevelt Bridge, so we serve drivers from all around the area. We're much more than just a source for exciting new Honda cars, trucks, and SUVs, however. Our goal is to provide car shoppers with a stress-free and enjoyable experience as they pick out their next vehicle, which means providing online car shopping tools, auto financing resources, and an on-site Honda service center.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 438 reviews
July 25, 2011
We had visited Honda of Tyson's months prior when we were curious about the Honda Element. Abdul Razzaq was outstanding. He provided the needed information without being overbearing. He followed up with u curious about the Honda Element. Abdul Razzaq was outstanding. He provided the needed information without being overbearing. He followed up with us and when I returned months later to purchase the car he remembered me and all the details that we had discussed. Even though I live walking distance of a Honda dealership, Abdul was the reason I returned to Honda of Tyson. I would rate Adbul a (5) or great in all areas but the overall dealership didn't strike me as anything special. Nothing bad about it - just didn't stand out any different than any other dealership that I have been in or done business with. Sandy Rogers PS - this website is frustrating. It would be nice to submit a review without having to register, etc. Too time consuming plus I don't want to start getting junk mail from this source! Please remove me from your site once this review is received. More
by sgrogers11
Employees Worked With
Abdul Razzaq
July 25, 2011
My Express Lube appointment was fast, friendly, and professional. Service mgr, Chris, inspected my tires and saw a nail (that I never noticed) and offered to repair it for free. To me, that's the defin professional. Service mgr, Chris, inspected my tires and saw a nail (that I never noticed) and offered to repair it for free. To me, that's the definition of "above and beyond" service - looking out for me and offering a courtesy that went beyond the mere oil change I came in for. While these guys point out the recommended services, they explain the reasons for them in terms I can understand, and I don't feel like they push them on you. Everyone I encountered was clean, courteous and professional. I'll be back for sure. More
by TresHondas
Employees Worked With
Chris Harvey
July 24, 2011
Was very friendly and very informative about the work to be done, They have been very patient, answered all my questions, and made sure I knew what they were going to do before actually fixing anything.. be done, They have been very patient, answered all my questions, and made sure I knew what they were going to do before actually fixing anything.. More
by dineshroy
Employees Worked With
Steave Furr
July 23, 2011
Gregg was awesome - I knew I wanted another Honda CRV - not only did Greg get the price right - he was by far and away the best sales person to work with. I have and will continue to recommend Tysons Hond not only did Greg get the price right - he was by far and away the best sales person to work with. I have and will continue to recommend Tysons Honda and especially Gregg to many others. More
by atarbox
Employees Worked With
Gregg Miah
July 21, 2011
I purchased my brand new Honda Pilot in March from Tea....he was great, be assured that my review does not reflect on him. My vehicle was serviced in March to add the ResistAll which cost me $600+. Tea....he was great, be assured that my review does not reflect on him. My vehicle was serviced in March to add the ResistAll which cost me $600+. It wasn't done properly, or maybe not even applied at all. ResistAll advised me to make a claim, which I did. I had to bring my vehicle to Pohanka Honda and have the ResistAll applied, on the interior and exterior. The ResistAll folks were terrible to deal with by the way, their customer service leaves alot to be desired. If I had known that upfront I wouldn't have bought it, but who knew. So after I got my car back from Pohanka, I went online to Tysons Honda and sent an email asking for a call. I wanted to speak with someone about the fact that I purchased a product that was improperly, or maybe even not applied at all. I think I have followed up on that email at least 2 different times. My email was referred to Mike Walker and then to the Service Manager, I don't remember his name. I received a very unfriendly email back from a woman who said Mike was out of town and my email was being referred to the Service Manager. Well, it wasn't referred to the "Good Customer Service" Manager because I never received an email, a phone call, a letter, nothing. So what started out as a great relationship is now on the rocks. Maybe with some counseling we can turn my opinion of the Dealership around, but you'll have to stop ignoring ne first. I work with 3000 people, lot's of Honda owners, word of mouth is a powerful tool in business...... More
by rflip66
Employees Worked With
Unsure
July 19, 2011
1/21/2011 - It was amazing that it took no more than 30-40 minutes to get a new car from Honda of Tysons. You certainly deliver me with a simple, honest, and hassle free vehicle purchase experience. Kev 30-40 minutes to get a new car from Honda of Tysons. You certainly deliver me with a simple, honest, and hassle free vehicle purchase experience. Kevin was amazing to get me the price quote for the trade-in 2006 Honda Odyssey in less than 20 minutes and made me feel comfortable and made sure I got best deal that he could get for me. He did it and the manager Jeff was super and make it quick, honest and no hassle price deal ever for me... They not only provide me the best deal and great car but also save my time and no stress in the transaction. Kevin, changing my tag and make sure that I get everything.... 2009, Abu, (I am hoping catching his name right) he helped us in purchasing Honda Accord, it was a swift deal, there was no hassle in price bargain, we took deal right away... I also recommend him too (2011/01/21, he is out of country, so I met Kevin, both of them are really great sales staff. In July, I went back to do B maintenance schedule and Chris Harvey's team really did a great job to take care of my car needs and Best of all, Chris and team make me felt that my car in good hands... I highly recommend Honda of Tysons to you More
by cifenn
Employees Worked With
Many of them, Kevin, Abu, Mgr Jeff, Chris , the financial staff , whom was very detailed oriented... I lost track his name...
July 18, 2011
Great experience. 3rd car my family has bought here. Very pleased with everyone I had contact with at the dealership. Special kudos to Tony and Mike. Very pleased with everyone I had contact with at the dealership. Special kudos to Tony and Mike. More
by WVH58
Employees Worked With
Tony Gonzalez and Mike Walker
July 18, 2011
I was very satisfied with my service experience from Carl on the Purple Team through check-out at cashier. SErvice was both frienldy, informative, and efficient. on the Purple Team through check-out at cashier. SErvice was both frienldy, informative, and efficient. More
by jmschilling
Employees Worked With
Carl - Purple Team; Cashiers
July 18, 2011
Since this was my first new car purchase in eight years, I was not looking forward to the pressure and hassle of buying another. What a surprise! My salesman was courteous, respectful of my time and very he I was not looking forward to the pressure and hassle of buying another. What a surprise! My salesman was courteous, respectful of my time and very helpful as was the sales manager. I traded in one Honda for another. I certainly do like the quality of the automobiles. Since this is the fourth Honda from this dealership I guess you could call me satisfied with the way they do business. The service department is also first rate. More
by westpheling
Employees Worked With
Mike Walker
March 03, 2011
I purchased a used Volkswagon Beetle from ZEN MANI, and was told that the car would be covered under a comprehensive warranty for 1 month or 1000 miles and an additional powertrain warranty would cover the was told that the car would be covered under a comprehensive warranty for 1 month or 1000 miles and an additional powertrain warranty would cover the car for 3 months, which was the main driving force behind actually purchasing the car. Approximately 3 weeks after purchase, the check engine light came on. I brought it in for service, and was told by the service department that the catalytic converter needed to be replaced and it would cost over $900. After speaking to Zen to confirm that it is covered, as promised, he told me that there was no comprehensive warranty, but just a 50-50 Powertrain warranty. This is NOT what he told me before buying the car, and after speaking to the manager of the used car department, RORI BROWN, I was told that they would not cover it. ZEN MANI even hung up on me in the middle of the conversation while pretending to have the phone stop working. Clearly, he is a horrible actor and a complete SCUMBAG RORI BROWN initially told the service department that I had a 1 year powertrain warranty as well, which was a LIE, and then told me that he heard the entire conversation that Zen Mani when discussing the warranty, which was also a LIE. These jokers are the worst of the worst when it comes to used car dealers. They appear friendly and trustworthy before buying a car, but as soon as you purchase it, they will do anything, including lie, to avoid paying for any repairs Also, on a side note, one month after the purchase, my EasyCare warranty was not active, which was supposed to happen on the day of the sale. I had to call around to see what the problem was, and apparently they did not submit the paperwork. After calling and speaking to the main office, they processed it, but only after I found the error and told them to submit it. FOR GOD'S SAKE, AVOID AT ALL COSTS!!!! More
by boozcool
Employees Worked With
Zen Mani, Rori Brown
