Ourisman Honda of Tysons Corner
Vienna, VA
Hours
Sales/Showroom
Monday 9:30 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 9:30 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:30 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I never imagined that it would be so easy to buy a new car. Mohamed Ameyar did a fabulous job to explain everything in a concise, easy and friendly manner, without being pushy or placing pressure on me. car. Mohamed Ameyar did a fabulous job to explain everything in a concise, easy and friendly manner, without being pushy or placing pressure on me. I will recommend Tysons Honda, and especially Mohamed Ameyar. More
Mr. Miah was very knowledgable and able to answer all of our questions about our new vehicle's features and dealer services. I would highly recommend Honda of Tyson's for anyone's next vehicle purchase and our questions about our new vehicle's features and dealer services. I would highly recommend Honda of Tyson's for anyone's next vehicle purchase and ask for Mr. Miah... He's so personable and knows anything about any car on their lot. More
The whole experience was smooth as silk! The right car, the right price, no hassles and done quickly.I Highly recommend Honda of Tysons for a quality car and a quality experience! the right price, no hassles and done quickly.I Highly recommend Honda of Tysons for a quality car and a quality experience! More
Amine made it clear early on that he wanted to make a deal. My wife was truly vacillating about color, interior, etc. etc. Over a three day period I feel he was responsive to our situation. Without na deal. My wife was truly vacillating about color, interior, etc. etc. Over a three day period I feel he was responsive to our situation. Without nagging us with excessive calls and e-mails it was clear that he wanted my wife and I to get our issues finalized and I believe he felt that he was going to be able to match any other comparable deal we might be entertaining. He did and we went with Honda/Tysons. The finance manage (and the low rates Honda has made available) was equally accommodating and all aspects of the transaction including the trade-in went much better than one expects in buying a new car. I would not hesitate to refer any prospective buyer to Amine. More
We purchased our new 2011 CR-V from Amine at Honda of Tysons. He provided a level of service and caring beyond our expectations, both before and after the sale. It was the kind of experience you would ex Tysons. He provided a level of service and caring beyond our expectations, both before and after the sale. It was the kind of experience you would expect from a luxury brand such as Acura, Lexus or Mercedes. The price negotiations were friendly, generous and low pressure. My wife realy wanted the color black which was not in stock and instead of talking us into an available color (as most dealer would do), they quickly arranged to get us exactly what we wanted. The purchase process was informative, straightfoward and easy. All of our questions and concerns were thoroughly addressed. All car salesmen should be like Amine! More
I recently bought a 2011 CRV from this dealership. Amine took the time to walk me through each feature of the car and was patient answering my questions. The sales process was easy, fast and thorough. I ca took the time to walk me through each feature of the car and was patient answering my questions. The sales process was easy, fast and thorough. I called back the next day with questions about my paperwork, my call was taken right away and all my questions answered quickly and in kind manner. One week after my purchase I returned to the car dealership to have a remote stater installed and protective treatments done to the interior and exterior of the car. The service department was organized, fast and friendly. They made special arrangements so that I was able to drop my car off early and make it to work on time. I picked it up at my convenience at the end of the day and was very satisfied with the work they had done. Overall I feel this is a reliable, fair and friendly dealership and would recommend working with them and Amine. More
The staff were approachable, professional, extremely helpful and courteous. They listened to my needs, my price point, and assisted me in purchasing the perfect car for me! My last Honda was a 1997 Ac helpful and courteous. They listened to my needs, my price point, and assisted me in purchasing the perfect car for me! My last Honda was a 1997 Accord with 230,000 that a dearly loved....but it was begining to tire out :-). I keep my cars for a long time and am not a fan of dealing with new car purchases. In the past, car purchases had been a whole day unpleasant event. I have to say that Mike Walker and his team of professionals totally changed my mind on the car buying expereience. Shockingly I found it a pain free and positive experience! Thank you all! I love my CRV EX-L! Susan. More
GREAT from the beginning of the transaction to the very end! Very honest, answered all the questions and worked hard to meet our budget! Will definitely come back again and see our favorite sales consultan end! Very honest, answered all the questions and worked hard to meet our budget! Will definitely come back again and see our favorite sales consultant, AMINE KADMIRI! More
Thursday, September 29, 2011 I thought your company Thursday, September 29, 2011 I thought your company would appreciate the share of my experience with one of your dealerships today. Just a heads up Thursday, September 29, 2011 I thought your company would appreciate the share of my experience with one of your dealerships today. Just a heads up it wasn’t a pleasant one as you will learn by reading my concerns. Where do I begin… first off I’ am very interested in purchasing a Honda CR-Z, it is actually the only car I was in the market for. Although after my experience today with Honda I came to find Honda is not the right company to do business with! I began my experience with the Honda of Tysons Corner in Vienna by calling Yesterday Tuesday, September 22, 2011. Over the phone I specified several times the exact vehicle I was interested in, including model, package, and color (the CR-Z, basic with no navigation, and black). The phone operator I spoke with that evening re-assured me it was in-stock. The gentleman then set me up an appointment with the sales manager to come in. The phone operator told me I would receive an email confirmation stating the name, address of the dealership, ext. I never did receive the email so I had to call the next day to figure out the address. Then later that day I got a phone call from the Tysons dealership returning my call about the CR-Z, which was a bit confusing since I already had an apt. set up and never left a message. Before my arrival to the dealership I found the company’s operation to be very disorganized and flustering to customers but I had faith still and left my office early to see the car I had my eyes set on. As my grandmother and I arrived to the dealership I spotted an eye on the CR-Z Mugen EX. As falling for the Mugen’s unique body a salesman then approached us. He escorted us into the dealership, where we were left standing uncomfortable in the middle of the lobby door way while waiting for the salesman we had the meeting set up with. The salesman said hello to us and took us over to a table to talk; he never mentioned his name. Although I did catch his name on a sign with a listing of appointments in the lobby with my name and his name next to it, all I recall is his last name starting with a B (he was an older Middle Eastern fellow). The salesman asked me to come take a look at the CR-Z (meaning the Mugen EX Black). I then explained to him that I asked for the basic package at $20,000 and he said they don’t have the basic in black but they have white (I wasn’t interested in which is why I called ahead of time). His next claim was this was the 20,000 CR-Z but since they added the Mugen package to the car it was $23, 000. I found it sad to believe that this salesman had no idea what he was talking about or he was finding an excuse for why they didn’t have the vehicle I asked for because while doing my research online I knew the CR-Z EX MSG’s for $23,000 alone and the Mugen Package is an extra ad on of $6,300. I then explained to him this is not the car I asked for either because I can’t even drive manual (the phone operator did ask which of the two I was looking for). At this point my grandmother and I began to get very frustrated with all the excuses. Finally the salesman tells us the truth to what really happen to the car I came to buy. Stating the car is in the process of being sold and they are approving somebody for it now so if they don’t get it approved then we can have it. We ask him how long we are supposed to just wait to see if they are approved, he is loss for word a majority of time. Either the lack of communication and teamwork at this dealership is pitiful or this salesman is a big phony liar! As our frustrations seeps in more he then says the car has been sold for three days now but they are having problems approving the seller for it. This salesman could never get his story straight! I then tell him whichever the case be they should have called us so we didn’t waste our time and gas driving out there. After rambling on some more and more, he states he will give us a good deal. Now we are told they are trying to unlock the desk of an associate that is absent and he will sell me the car that has already been sold. After hearing this I’m even more stunned because they already made a commitment to another customer and honestly am very hesitant to do business with a company that isn’t loyal. Being very flustered and confused we take a look at the car, and then tell the salesman we want to talk about the price. We bluntly tell the salesman the amount we want for the CR-Z is $18,000 (assuming there would be a lot of negotiating back up), how much we have to put down (75% of the MSG), and the trade-in of my car . He rudely tries to push us into selling my current vehicle myself. Then goes into saying there is no way he can sell the car at $18,000 because the dealership would be losing money. I tell him after all the frustration they caused us we deserve some type of discount for waiting for 45min to see the car I was scheduled for. He then claims the price on the car is the best deal. I told him well you don’t have a deal and he let us leave. The salesman never even tried to slightly negotiate the price with us, isn’t this the dealers job to negotiate? Another comment the salesman’s made while showing us the vehicle was he only makes $700.00 off a sale which I thought was very inappropriate. I’m not sure what Honda expectation on customer service is but this is by far the worst I’ve ever seen and the most disorganized company. In this economy customer service is key and especially for the car industry and as a first time buyer I see no good reason to shop Honda! More
Awesome experience. Very supportive and helpful with minimal hassle. No haggle pricing made the process much easier. Sales rep answered all questions without dragging out the conversation. minimal hassle. No haggle pricing made the process much easier. Sales rep answered all questions without dragging out the conversation. More