
Ourisman Honda of Tysons Corner
Vienna, VA
Hours
Sales/Showroom
Monday 9:30 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 9:30 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:30 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 433 reviews
So.... I was in the market for a new smaller SUV to replace my trusty Honda Civic, and to match my Brother's Honda Pilot. Well, its smaller than Pilot, but still, its an SUV, so they match. A couple of replace my trusty Honda Civic, and to match my Brother's Honda Pilot. Well, its smaller than Pilot, but still, its an SUV, so they match. A couple of my friends suggested that, along with other dealers, I should check out Tyson's Honda too. Thought, "Why Not?!" I am shopping around so might as well give them a chance too. Now bear in mind that between my home and Tyson's Corner Honda, there are at the very least 3 Honda dealerships. So, I email Tyson's Honda, a very nice lady, Pooja Kaur gets back to me. Asked me what I am looking for, when I am going to buy, where it will be registered, the usual questionnaire. No problem there. I gave her the details, she got back to me and told me the price. I asked her for the Out of the Door (OTD) price, she responded with the OTD price. I email her back saying that the price quoted is higher than I want to spend, I thanked her and told her that I will wait until the prices come down. She came back and explained to me the price break-down, and told me that if I am still interested, I can let her know. Well and good. No problem so far. The next day, Pooja emailed me back asking what time I want to come in. I emailed her back telling her if she can do 28,000 OTD, I can come back the same day. I got an email back from Jeff Riddle, saying, "No problem. We close at 7pm, so as long as you are here by 6:30 we will do $28,000 OTD." (Direct quote from the email that he sent). Now that email came at 5:50pm. I emailed him back and told him that I will be coming from Germantown MD, so I will be there by 6:45 pm. So, I am on my way, I got an email back from Jeff saying, "It is $28,000 out the door in Virginia, not Maryland.If you are trying to be 28k out the door in MD, we are no where close." (Direct quote from the email he sent). Now one should ask Jeff, did he even read the whole correspondence between me and Pooja?? Or did he just saw an oppertunity of another sale for the day?!? Anyways, I was half the way to Tysons when I saw that email. I emailed him back saying, "Dont worry about it. Thank you for wasting my time." (again, direct quote from my email). He replies back, "It's our pleasure. :)".... Really?!?!?!? WOW!! So, I emailed him back saying that I will me leaving a review here, on Dealerrater.com, and to Honda directly, because he might think its funny, I dont share the same humor. This is what he replies back, "If you want to contact Honda and Dealer Rater thats up to you if it makes you feel better, it still won't get you at $28k out the door in Md. In fact, I am not sure what good you think that will do? You know that price is not possible or you would have already purchased one at your local Md Honda dealer. I would probably try to help you out and get you close to $28k out the door in MD if it was not for your threatning tone. You won't get anywhere with any dealer acting like this..." Ummm... yeah... keep it up like that Jeff.... Customers that are willing to spend money at your dealership REALLY love to be treated like that. So, in summary, Pooja was great and very courteous. Jeff on the other hand, not so much. All of the quotes above are from the whole email chain, in case Honda cares about its customers and want to see the emails that went back and forth. Tysons Honda might be a great dealership, but Jeff Riddle aint the reason for that. ** EDIT ** I just read the response from the dealership and couldnt help chuckle.Funny that instead of admitting that their Sales Manager Jeff was rude and disrespectful, they are calling me a kid or a spammer or what not. Is Jeff responding to this review?!?! Well, make it sound what you want, but Mike, the General Manager of Tysons Honda and Lance, the Zone Sales Manager of Honda, got involved. If I was a kid or a spammer, I wouldnt have bothered writing this detailed review or dug out the email address of your VP of Sales to submit a complain about this incident. Also, I got a private message from the dealership asking me to either remove or rewrite this review. This is the quote from the message I received, "But this is not a review, it is slander defemation and personal. It is the type of discussion that should be kept private between the two parties. You should do a little research on the internet about business/personal slander/negative reviews and defemation before choosing to post something like this on the internet." More
Mohammed was very courteous and friendly and answered all the questions I had. He was very knowledgeable about the car I bought, and made sure I knew how to operate all of the devices in the car before I le the questions I had. He was very knowledgeable about the car I bought, and made sure I knew how to operate all of the devices in the car before I left the lot!! More
Ebi is the model of friendliness, helpfulness and honesty. Dealing with him definitely helped me make my decision to buy at this time. I add of course your very good service department and excellent honesty. Dealing with him definitely helped me make my decision to buy at this time. I add of course your very good service department and excellent product.price was a bit high, but I felt Ebi got me the best deal possible. More
I purchased a 2013 Honda Civic from this dealership a month ago. I received a very fast response to the quote request I placed through Edmunds and the price was very good. The purchase process was quite month ago. I received a very fast response to the quote request I placed through Edmunds and the price was very good. The purchase process was quite streamlined--none of the numbers were at any point switched in the paperwork. The F&I experience was surprisingly low on pressure; in fact, customer service appeared to be the genuine focus throughout the process, easily exceeding my expectations. I was subsequently provided with a free loaner when my accessories were being installed and, on my last accessory-related visit, my car was washed. I would like to thank Najeem, Amine, Natalia, Pooja, Adrian, Larry and Mohammed for a wonderful car-buying experience. Honda of Tysons Corner has earned my recommendation and continued business. More
My experience at Honda of Tysons Corner in Vienna, VA was as good as it was because of the salesperson, Najeem Nagemyar. He was very kind, knowledgeable, and not pushy. His genuine wish to make sure I rece as good as it was because of the salesperson, Najeem Nagemyar. He was very kind, knowledgeable, and not pushy. His genuine wish to make sure I received the best car for my needs, regardless of what car that was, was the reason I trusted him so much. He passionately believes in Hondas but was not pushy about trying to make me believe something just because he said it. He allowed my own experience of test driving the cars speak for themselves, all the while informing me about the cars. I can truly say that his knowledge, his dedication to meet my car needs, and his commitment to stay with me until I was able to make the decision was what made me feel safe and secure enough to trust my own decision. I bought the Honda. And I hope Honda knows what a true diamond they have in Najeem. More
I really appreciate the great service of Honda in Tyson's Corner but specially to Mohamed Ameyar (Mo), who is always there with a smile and prompt to advise and help, not matter the matter. That's wa Tyson's Corner but specially to Mohamed Ameyar (Mo), who is always there with a smile and prompt to advise and help, not matter the matter. That's way I tell my friends, family, coworkers, and business partners that they should go first to the Honda's dealer in Tysons not only because of the awesome opportunity to get a Honda but the marvelous experience of dealing with great employees like Mo. More
When buying a car, the quality and features of the car matters but the person you are dealing with matters more. If you live in Northern Virginia and are considering purchasing a Honda (or any other matters but the person you are dealing with matters more. If you live in Northern Virginia and are considering purchasing a Honda (or any other car), just call Honda of Tysons Corner and ask for “Mo” to understand what a great car shopping experience should be. Mo is great. He understands Honda’s vehicles and takes the time to show you all the features. Mo wants you to be happy with your purchase and is very courteous along with being respectful of your time. This is the second Honda we bought from Mo and it won’t be the last. More
Purchased a 2003 Toyota 4Runner. The dealership went above and beyond to make sure that the truck was in A1 mechanical condition before making the trip to Vienna from Roanoke. After quoting the price th above and beyond to make sure that the truck was in A1 mechanical condition before making the trip to Vienna from Roanoke. After quoting the price they encountered some problems while the truck was being run through the shop and the dealership had to incur over $1000 in repair costs to make it right. They stood by their original quote and even drove the truck to meet me halfway in Harrisonburg. Smoothest purchase I've ever made. More
Saved around $1,700 dollars going with this dealer vs. the closest dealer near me, and they were ACTUALLY willing to work with me on establishing a fair price. Mohammed was an excellent salesman, very th the closest dealer near me, and they were ACTUALLY willing to work with me on establishing a fair price. Mohammed was an excellent salesman, very thorough in showing me all the cars features. Even the smallest things like popping the hood or walking me through the hands free phone system, (things salesmen don't do now a days) going the extra effort instead of just mentioning all the features or handing me a brochure, really made a difference. I shopped a number of dealers, makes, and models with my new care purchase, and he was the best salesman by far. All in all I had a good experience with Honda of Tyson's Corner, from what can often times be a very stressful situation. More
I came to dealership to buy car for my wife, Honda accord LX 2013. I am still in market to buy car as sales guy Tahir Rana keeps me informed with new deals every week. I am glad to have worked with him as I LX 2013. I am still in market to buy car as sales guy Tahir Rana keeps me informed with new deals every week. I am glad to have worked with him as I like his professionalism and knowledge of product. More