Ourisman Honda of Tysons Corner

My financial guy Derrick is so awesome and has the best customer service. He is always very knowledgeable and willing ti go beyond his job! You are truly an extraordinary employee of Honda and thank you fo customer service. He is always very knowledgeable and willing ti go beyond his job! You are truly an extraordinary employee of Honda and thank you for your great hospitality!! More

I had a very unprofessional and disappointing experience at Ourisman Honda of Tysons. I found a late-model Honda on Cars.com and was contacted by a sales representative, Juan De Avila. I expressed a strong at Ourisman Honda of Tysons. I found a late-model Honda on Cars.com and was contacted by a sales representative, Juan De Avila. I expressed a strong interest and arranged to see the car with him. When I arrived at noon for my appointment, the dealership couldn’t locate the car. The sales manager assured me he’d find it and drive it to my home later that afternoon — but I never heard back. A few days later, I reached out to Juan again to schedule another viewing. When I finally saw the car, the Used Car Sales Manager, John, explained that the vehicle had been at the body shop for repairs and still needed a small dent fixed. The next day, the car disappeared from Cars.com. When I emailed Juan to ask if it was still available, he said it was so I scheduled to test drive it. Before leaving, I asked again if the car was available and then said it was sold the previous day. The lack of communication, accountability, and professionalism from both sales staff and management was frustrating from start to finish. I would not recommend Ourisman Honda of Tysons to anyone looking for a straightforward, honest car-buying experience. More

Not to be trusted. Car was filthy inside and out with evidence that the sales person had intentionally damaged the car because he was dissatisfied with my wish for some Car was filthy inside and out with evidence that the sales person had intentionally damaged the car because he was dissatisfied with my wish for someone else to wait on us. That wish was born out of a question to him prior to our arrival. I asked him to do a walk around on the car to tell me if there were scratches . He told me there were 2 scratches that would come out when the car was washed. Since that made no sense I asked to speak to the sales manager the next day.I'm sure he learned this and that led to not only to leaving the car dirty--very dirty--but putting handfuls of leaves in the car and placing small dents in several places. This guy is malicious. More

Terrible service. Don’t pick up the phone or get back to you after repeated attempts to get quotes on standard services. Bought and serviced my car here for many years Don’t pick up the phone or get back to you after repeated attempts to get quotes on standard services. Bought and serviced my car here for many years now but no more. More

I had my car serviced on 05/08/2025 at Ourisman Honda of Tysons Corner and had a great experience with Mike. He was professional, thorough, and made sure everything was taken care of properly. What really s Tysons Corner and had a great experience with Mike. He was professional, thorough, and made sure everything was taken care of properly. What really stood out was that he even followed up the next day with a call to make sure everything was working well and I had no issues. Excellent customer service highly recommend! More

Comparing to all the Honda dealership around Fairfax County, Va. Ourisman Honda is the most well stocked and with top notch sales department. No other dealership can keep up with them! County, Va. Ourisman Honda is the most well stocked and with top notch sales department. No other dealership can keep up with them! More

Top notch! ! They do a great job and are very responsive. The best deal by UDAY GULATI and excellent customer service by Andrew Gomes. They are assets to the Hon ! They do a great job and are very responsive. The best deal by UDAY GULATI and excellent customer service by Andrew Gomes. They are assets to the Honda team. More

I’m sharing my experience with Ourisman Honda of Tysons Corner to caution others about sales and financing services. When working with the salesman Renchinnorov Tuvshinbat, we explicitly discussed and agre Corner to caution others about sales and financing services. When working with the salesman Renchinnorov Tuvshinbat, we explicitly discussed and agreed on a price with no fidelity fees or extra charges. However, during the financing process, Luis Fuentes added two fidelity fees—one for $3,995 and another for $1,699—without informing us. When I requested the contract papers, I was told my email was incorrect despite multiple attempts to correct it in person and over the phone. Calls were often unanswered, and when transferred to Renchin or Luis, the calls were hung up. After 21 days, I discovered the unauthorized charges and reached out to Luis Fuentes, who claimed cancellation was not possible after six months, citing contract terms. However, upon reviewing the documents, I found no such stipulation. When I requested cancellation, Luis said he would send a form for me to complete and return for his signature. Despite following up, I have yet to receive a signed form or any resolution. To make matters worse, I began receiving letters from banks rejecting the credit, stating that the car was overpriced. Overall, this experience has left me questioning the trustworthiness and reliability of the service at this dealership. More

Told us that the add ons were required in order to purchase the car. This is illegal. They refused to refund us the $3500. Getting lawyers involved now purchase the car. This is illegal. They refused to refund us the $3500. Getting lawyers involved now More

I was very pleased with the responsive and kind staff at the Ourisman Honda of Tyson's Corner. I was immediately met at the front door by Badye Ladhari. He led me to his desk and began the process of showin the Ourisman Honda of Tyson's Corner. I was immediately met at the front door by Badye Ladhari. He led me to his desk and began the process of showing me the car I was interested in buying, and he started the examination of my trade in. At the end of the afternoon, I was driving away in my newly washed and preped car. More