Ourisman Honda of Tysons Corner

Terrible service. Don’t pick up the phone or get back to you after repeated attempts to get quotes on standard services. Bought and serviced my car here for many years Don’t pick up the phone or get back to you after repeated attempts to get quotes on standard services. Bought and serviced my car here for many years now but no more. More

I had my car serviced on 05/08/2025 at Ourisman Honda of Tysons Corner and had a great experience with Mike. He was professional, thorough, and made sure everything was taken care of properly. What really s Tysons Corner and had a great experience with Mike. He was professional, thorough, and made sure everything was taken care of properly. What really stood out was that he even followed up the next day with a call to make sure everything was working well and I had no issues. Excellent customer service highly recommend! More

Comparing to all the Honda dealership around Fairfax County, Va. Ourisman Honda is the most well stocked and with top notch sales department. No other dealership can keep up with them! County, Va. Ourisman Honda is the most well stocked and with top notch sales department. No other dealership can keep up with them! More

Top notch! ! They do a great job and are very responsive. The best deal by UDAY GULATI and excellent customer service by Andrew Gomes. They are assets to the Hon ! They do a great job and are very responsive. The best deal by UDAY GULATI and excellent customer service by Andrew Gomes. They are assets to the Honda team. More

I’m sharing my experience with Ourisman Honda of Tysons Corner to caution others about sales and financing services. When working with the salesman Renchinnorov Tuvshinbat, we explicitly discussed and agre Corner to caution others about sales and financing services. When working with the salesman Renchinnorov Tuvshinbat, we explicitly discussed and agreed on a price with no fidelity fees or extra charges. However, during the financing process, Luis Fuentes added two fidelity fees—one for $3,995 and another for $1,699—without informing us. When I requested the contract papers, I was told my email was incorrect despite multiple attempts to correct it in person and over the phone. Calls were often unanswered, and when transferred to Renchin or Luis, the calls were hung up. After 21 days, I discovered the unauthorized charges and reached out to Luis Fuentes, who claimed cancellation was not possible after six months, citing contract terms. However, upon reviewing the documents, I found no such stipulation. When I requested cancellation, Luis said he would send a form for me to complete and return for his signature. Despite following up, I have yet to receive a signed form or any resolution. To make matters worse, I began receiving letters from banks rejecting the credit, stating that the car was overpriced. Overall, this experience has left me questioning the trustworthiness and reliability of the service at this dealership. More

Told us that the add ons were required in order to purchase the car. This is illegal. They refused to refund us the $3500. Getting lawyers involved now purchase the car. This is illegal. They refused to refund us the $3500. Getting lawyers involved now More

I was very pleased with the responsive and kind staff at the Ourisman Honda of Tyson's Corner. I was immediately met at the front door by Badye Ladhari. He led me to his desk and began the process of showin the Ourisman Honda of Tyson's Corner. I was immediately met at the front door by Badye Ladhari. He led me to his desk and began the process of showing me the car I was interested in buying, and he started the examination of my trade in. At the end of the afternoon, I was driving away in my newly washed and preped car. More

This dealership is the worst one I've ever seen and experienced before. On May 26th I bought a 2018 Honda Civic from Ourisman Honda of Tyson's Corner. At first they're acting nice and leaving good impr experienced before. On May 26th I bought a 2018 Honda Civic from Ourisman Honda of Tyson's Corner. At first they're acting nice and leaving good impression on the customers but when the purchase aggrement is done they're ignoring the issues what were present when I purchased the car. When I did test drive I feel there is a weird noise even though I was driving around 30-40 mph. So, I ask them what can be the reason for this weird noise even I ask them tires look brand new do you think it can be the reason and they said yes, probabaly that's the reason. But after driving for a week the noise was getting worse so on last Saturday I went to my mechanic for checking. Mechanic told me front tires and wheel bearings should be change in order to solve the problem. Right after I've headed to dealership to show them this is the problem and I want you to fix this problem. At first when they took the car for test driving insistedly ignored the noise which I was clearly heard that. So, they suggested me to bring the car on this Monday for checking. Yesterday, on June 3rd (Monday) I've took the car to the service although I've waited for 3-4 hours in the waiting lobby at the end of the day they told me we couldn't finish it and we're waiting for the part and also they ask me again to bring the car tomorrow on June 4th(Tuesday). So, today (June 4th) they took the car inside and around 3-4 hours they told me your car is ready but we only fixed front right wheel bearing because our technician doesn't see anything wrong on the left front side. So, I took the car while going back to home I heard the exactly same sound, don't know they're mocking with the people or don't want to provide service which I paid for it. Yesterday on June 7th 2024 I've talked with one of manager he literally said that we don't care if you believe in us or count on us at the time of sale (at the time of sale, I asked for the noise coming from front tires and they told me bc tires are new and it'll gone by the time) we don't want to fix the problem. Long story in short, I definitely wouldn't suggest this dealership to anyone. What a scammer! More

The first time at Ourisman, the service advisor kept trying to sell me additional services (i.e. fuel injector service). The second time, the service advisor didn't try to sell me anything additional a trying to sell me additional services (i.e. fuel injector service). The second time, the service advisor didn't try to sell me anything additional and was very professional but the service itself was disappointing. My car reeked like a mechanics shop when I got into it. The smell didn't go away for the entire 20-minute drive home. My husband told me he saw an oil spot where I usually parked. So, I opened the hood and saw, to my disbelief, that the service technician failed to replace my oil cap! Oil spilled all over my engine compartment! It makes me wonder if they replaced all of the bolts to my oil pan but I can't easily check that! More

The worst experience I've had in past thirty years. My temporary tag is expired for 16 days and the answer was there is nothing that they can do, terrible experience. Never go back. I had plan to buy a My temporary tag is expired for 16 days and the answer was there is nothing that they can do, terrible experience. Never go back. I had plan to buy a car for my daughter for her Birthday, not a chance to buy from them. More