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Ourisman Honda of Laurel - Service Center

Laurel, MD

4.6
123 Reviews

123 Reviews of Ourisman Honda of Laurel - Service Center

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August 05, 2023

First time at dealer. All went smoothly servicing my son car. Service and communication was excellent. Most importantly, car runs great! More

by carter.bj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamed Jalloh
Report | Print
Aug 07, 2023 -

Ourisman Honda of Laurel responded

Thank you for the business Carter. Have a great day.

August 03, 2023

Great experience! So helpful and timely repair. I would definitely recommend this dealership to anyone. More

by Alisonbatman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Aug 11, 2023 -

Ourisman Honda of Laurel responded

Thank you very much, Alison, for taking the time to leave a review! We're thrilled to hear about your great experience working with our Service Department. Glad they performed quality repairs in a timely manner for your Honda. If you need anything, we're here anytime! Thanks for choosing Ourisman Honda of Laurel, and drive safe!

July 31, 2023

Very professional and work always done promptly. Have never had a dispute and/or any problem with service. Service Representative(s) has always been very patient with me and answered any and all qu More

by r12harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura, Mohammed
Report | Print
Jul 31, 2023 -

Ourisman Honda of Laurel responded

We are really happy to hear about your service experience! Your positive feedback is highly appreciated. If you have any more questions or need further assistance, please don't hesitate to ask. We are here to help!

July 31, 2023

Excellent service and working environment is filled with enthusiastic, friendly, and hardworking men. My service man (Mohammed Jalloh) is the greatest. I can trust him to give honest advice whenever I go fo More

by prettypat918
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Jollah
Report | Print
Jul 31, 2023 -

Ourisman Honda of Laurel responded

Thank you for sharing your positive experience with us! It's wonderful to hear that you've had such a great interaction with Mohammed Jalloh and his manager. Your kind words are a testament to the hard work and dedication our team puts into their jobs each day. If there's anything else we can do to assist you in the future, please feel free to reach out. We appreciate your trust and are always here to help!

July 26, 2023

I have bought two vehicles from this dealership. I always get my vehicles service here everyone is so nice and courteous. I would recommend this dealership. Thank you everyone for your generosity. More

by gods1stldy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2023 -

Ourisman Honda of Laurel responded

Thank you so much for taking the time to leave us a review! We value your feedback and are pleased to hear you consistently have a positive experience at our dealership. Our top priority is excellent customer service, and we're grateful our courteous and professional team members provide that to you. Please don't hesitate to reach out if you or your Honda needs anything--we're more than happy to help. Thanks for continuing to support Ourisman, and have a wonderful day! We look forward to your next visit.

July 26, 2023

Our experience was great. For the past few years, we have used this dealership to service our 2 Honda vehicles and always satisfied with their efficient process to intake veh More

by amamos2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin
Report | Print
Jul 26, 2023 -

Ourisman Honda of Laurel responded

Thank you very much for your 5-star review! We appreciate your continued business with us over the years. Glad to hear you consistently experience efficient and professional service from our team. We'll be sure to pass your kind words on to them. If you need anything, we're here anytime! Thank you for being a member of the Ourisman Family, and have a great rest of your day! We look forward to your next visit. :)

July 24, 2023

Great service, fast and efficient with great customer service. Very professional, awesome communication through your entire car service. More

by ednaange07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Taylor
Report | Print
Jul 26, 2023 -

Ourisman Honda of Laurel responded

Thank you for taking the time to share your 5-star review! We're glad to hear you experienced efficient and professional service working with our team at Ourisman Honda of Laurel. We'll be sure to pass your kind words on to our team and tell them to keep up the great work, especially when it comes to communication. If you or your Honda needs anything, you know where to find us! We're here anytime. Have a great rest of your day, and take care!

July 24, 2023

Orrisman Honda gives good service whenever I bring in my car to be serviced. Very courteous! More

by Dotsyb25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kai Anderson
Report | Print
Jul 26, 2023 -

Ourisman Honda of Laurel responded

Thank you so much for taking the time to share your feedback with us. We're pleased to hear you consistently have a great experience working with our team when you bring your Honda in for service. Our top priority is excellent customer service, and we're grateful it shows! If you or your vehicle needs anything, we're here and happy to help. Have safe travels, and take care! :)

July 24, 2023

Fast friendly service. Very attentive to the cistern’s needs. Responses to phone calls fast. The way they send out the repair list which lets me add or skip a suggested r More

by Surfinsombrero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamed
Report | Print
Jul 26, 2023 -

Ourisman Honda of Laurel responded

Thank you so much for your 5-star review! We take genuine pride in the excellent customer service we provide, and we're grateful you experienced that during your visit. We appreciate your feedback on our quick responses to phone calls and the suggested repair list. We're here anytime if you or your Honda needs anything. Thanks for supporting Ourisman, and have a wonderful rest of your day! We look forward to your next visit. :)

July 21, 2023

I had a great experience. . The service v OK advisor walk me through the whole process. More

by grinch01fungi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Jul 26, 2023 -

Ourisman Honda of Laurel responded

Thank you so much for taking the time to leave a review! We're thrilled to hear about your great experience with our team at Ourisman Honda of Laurel. Glad our Service Advisor walked you through the process and answered any questions. We'll be sure to tell them to keep up the great work. If you or your Honda needs anything, you know where to find us! We're here anytime for routine auto maintenance or extensive repairs. Have a great rest of your day, and drive safe!

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