Ourisman Honda of Laurel - Service Center

To a very professional team. I purchased my HRV May 2018 from the sales person to finance to the service department I’ve had nothing but good vibes from everyone. I purchased my HRV May 2018 from the sales person to finance to the service department I’ve had nothing but good vibes from everyone. More

Kris is always quick to resolve issues I have with my vehicle to my satisfaction. vehicle to my satisfaction. More

Excellent customer service. Very professional and prompt. Thank you to Marvin for making the experience pkeasant. Very professional and prompt. Thank you to Marvin for making the experience pkeasant. More

Location and services are excellent, but through no fault of theirs, labor rates are high, due to high costs charged by landlords and other financial parasites. of theirs, labor rates are high, due to high costs charged by landlords and other financial parasites. More

I appreciate my advisor notifying what additional car services would be needed and suggested a payment plan that fit my situation without such a big hit on my finances services would be needed and suggested a payment plan that fit my situation without such a big hit on my finances More

Chris attention and service to customers went far and beyond. He exceeded expectations. He’s a bonus to the Honda team! beyond. He exceeded expectations. He’s a bonus to the Honda team! More

They did a good job on my vehicle. They lady customer service was courteous and awesome as well. On the whole I liked their services. They lady customer service was courteous and awesome as well. On the whole I liked their services. More

Good service. Easy online scheduling. Great communication on status and issues with the car. Boo to the new credit card service charge. Easy online scheduling. Great communication on status and issues with the car. Boo to the new credit card service charge. More

This was the worst experience I’ve ever had since buying my car in 2019. I don’t get my car service no we’re else but the dealership in Laurel. I had my tires rotated in April 2023 the tech took the part th my car in 2019. I don’t get my car service no we’re else but the dealership in Laurel. I had my tires rotated in April 2023 the tech took the part they needed to take my tires and never returned it back to me. So today I was given the worst treatment by the tech, service and the head boss. I will never return. I left there in tears I was so mad. More

Expedient service provided by the service advisor and department. The service advisors are knowledgeable and didn’t rip me off. They actually explained what service is required immediately, what could be department. The service advisors are knowledgeable and didn’t rip me off. They actually explained what service is required immediately, what could be done in the future, and not needed. More